18 Questions
What type of judgment appraisal format involves comparing employees to each other?
Relative judgment
Which type of performance appraisal instrument focuses on specific outcomes?
Outcome appraisal instruments
What is the primary factor that determines the accuracy of a performance appraisal?
The person doing the rating
What is the purpose of Frame-of-reference (FOR) training?
To 'calibrate' raters to the same standards
What type of rater error occurs when a rater gives an employee an overall rating that is influenced by a single trait or characteristic?
Halo effect
What is a key characteristic of effective managers when it comes to managing performance?
Directing attention to the cause of the problem and developing an action plan
What type of feedback involves ratings from multiple sources, including supervisors, peers, subordinates, and customers?
360° feedback
What is a common mistake managers make when providing feedback to employees?
Saving all feedback for the annual appraisal
What is the term for the tendency to overestimate the role of ability and underestimate the impact of situational factors in performance?
Fundamental Attribution Error
What is a precaution to avoid when rating an employee's performance?
Letting personal feelings influence the rating
Why is it important to train raters in the performance appraisal process?
To reduce rating biases and ensure accuracy
What should be the primary focus of performance appraisals?
Identifying areas for future improvement
When assessing team performance, what is important to consider?
Both individual and team contributions
What is a common challenge in measuring employee performance?
Measuring subjective performance dimensions
What is a key factor in judgments related to performance appraisals?
Use of job analysis
Why are multiple raters used in performance appraisals?
To increase the objectivity of the evaluation
What is a challenge in measuring performance?
Organizational politics
What should be considered when evaluating team performance?
Both outcome and process measures
This quiz covers measurement and appraisal methods in management, including relative judgment and absolute judgment appraisal formats, trait appraisal instruments, and focusing on individual performance levels.
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