Prentice Hall 7: Measurement and Appraisal Methods
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Questions and Answers

What type of judgment appraisal format involves comparing employees to each other?

  • Absolute judgment
  • Behavioral appraisal
  • Trait appraisal
  • Relative judgment (correct)

    • Which type of performance appraisal instrument focuses on specific outcomes?

  • Behavioral appraisal instruments
  • Outcome appraisal instruments (correct)
  • Trait appraisal instruments
  • Absolute judgment appraisal instruments

    • What is the primary factor that determines the accuracy of a performance appraisal?

  • The type of performance appraisal instrument used
  • The tool used for measurement
  • The type of judgment format used
  • The person doing the rating (correct)

    • What is the purpose of Frame-of-reference (FOR) training?

    <p>To 'calibrate' raters to the same standards</p> Signup and view all the answers

    What type of rater error occurs when a rater gives an employee an overall rating that is influenced by a single trait or characteristic?

    <p>Halo effect</p> Signup and view all the answers

    What is a key characteristic of effective managers when it comes to managing performance?

    <p>Directing attention to the cause of the problem and developing an action plan</p> Signup and view all the answers

    What type of feedback involves ratings from multiple sources, including supervisors, peers, subordinates, and customers?

    <p>360° feedback</p> Signup and view all the answers

    What is a common mistake managers make when providing feedback to employees?

    <p>Saving all feedback for the annual appraisal</p> Signup and view all the answers

    What is the term for the tendency to overestimate the role of ability and underestimate the impact of situational factors in performance?

    <p>Fundamental Attribution Error</p> Signup and view all the answers

    What is a precaution to avoid when rating an employee's performance?

    <p>Letting personal feelings influence the rating</p> Signup and view all the answers

    Why is it important to train raters in the performance appraisal process?

    <p>To reduce rating biases and ensure accuracy</p> Signup and view all the answers

    What should be the primary focus of performance appraisals?

    <p>Identifying areas for future improvement</p> Signup and view all the answers

    When assessing team performance, what is important to consider?

    <p>Both individual and team contributions</p> Signup and view all the answers

    What is a common challenge in measuring employee performance?

    <p>Measuring subjective performance dimensions</p> Signup and view all the answers

    What is a key factor in judgments related to performance appraisals?

    <p>Use of job analysis</p> Signup and view all the answers

    Why are multiple raters used in performance appraisals?

    <p>To increase the objectivity of the evaluation</p> Signup and view all the answers

    What is a challenge in measuring performance?

    <p>Organizational politics</p> Signup and view all the answers

    What should be considered when evaluating team performance?

    <p>Both outcome and process measures</p> Signup and view all the answers

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