21 Questions
Which appraisal dimension focuses on the employee's personality and values?
Trait-focused
What is an example of an objective performance standard for a Sales Associate?
15% increase in sales target for 6 months
Which appraisal dimension focuses on the employee's knowledge, skills, abilities, and other characteristics (KSAOs)?
Competency-focused
Which type of performance standard is based on the rater's perception and may not be accurate?
Subjective
Which appraisal dimension focuses on the employee's ability to achieve specific, measurable goals?
Goal-focused
How do objective performance standards differ from subjective performance standards?
Objective standards are tangible and quantifiable, while subjective standards are based on the rater's perception.
Which type of performance evaluation focuses on evaluating an employee's specific job-related behaviors and outcomes?
Goal-focused evaluation
What is the primary purpose of a trait-focused performance evaluation?
To evaluate an employee's personality characteristics
Which type of performance evaluation is most likely to consider subjective aspects of an employee's job, such as interpersonal skills or teamwork?
Competency-focused evaluation
Which type of performance evaluation is most closely aligned with an organization's strategic goals and objectives?
Goal-focused evaluation
Which type of performance evaluation is least likely to consider an employee's job-specific technical skills or knowledge?
Trait-focused evaluation
Which method of performance appraisal focuses on evaluating specific job-related behaviors?
Behaviorally Anchored Rating Scale (BARS)
What is the primary purpose of providing detailed descriptions for each performance level in an appraisal method?
To ensure raters have a consistent understanding of what each level represents
Which type of rating error occurs when a rater's evaluation of one aspect of an employee's performance influences their rating of another aspect?
Proximity Error
Which approach to performance appraisal focuses on evaluating an employee's progress towards specific goals or objectives?
Goal-focused evaluation
What is the purpose of frame-of-reference training for raters in a performance appraisal process?
All of the above
Which type of rating error occurs when a rater evaluates an employee's performance based primarily on their most recent behaviors, ignoring earlier periods?
Recency Error
Which method of performance appraisal involves ranking employees from best to worst on a specific trait, competency, goal, or task?
Alternation Ranking
What is the primary purpose of documenting critical incidents in a performance appraisal process?
To provide a written record of exceptional or undesirable work-related behaviors
Which type of rating error occurs when a rater's evaluation is influenced by their overall impression or perception of an employee, rather than objective performance data?
Halo Error
Which approach to performance appraisal focuses on evaluating an employee's proficiency in specific competencies required for their job?
Competency-focused evaluation
Test your knowledge on appraisal methods and performance standards, including how to measure the quality of dimensions, analyze traits, competencies, goals, and tasks, and understand the importance of performance standard descriptions.
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