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Performance Measurement Systems and Rating Scales Quiz

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Performance Measurement Systems and Rating Scales Quiz

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Questions and Answers

What type of performance data does trait appraisal instruments focus on?

Team collaboration

Worker characteristics (correct)

Observable actions

Project outcomes

Which of the following is NOT typically found on trait-based rating scales?

Reliability

Creativity (correct)

Loyalty

Decisiveness

What is a potential downside of assessing traits in performance measurement?

It is too time-consuming

It only applies to new employees

It can make employees defensive (correct)

It is less accurate than other methods

Behavioral appraisal instruments assess:

Employee behaviors Signup and view all the answers

What is a more preferable method of performance feedback mentioned in the text?

Observing and measuring performance-relevant measures Signup and view all the answers

What type of performance data does behavioral appraisal instruments focus on?

Worker's behaviors Signup and view all the answers

What are the four traits typically found on trait-based rating scales?

Decisiveness, reliability, energy, and loyalty Signup and view all the answers

What is the downside of assessing traits in performance measurement, as mentioned in the text?

It can make employees defensive Signup and view all the answers

What type of performance data does trait appraisal instruments focus on?

Trait data Signup and view all the answers

What is a more preferable method of performance feedback mentioned in the text?

Assessing and providing feedback on observable and performance-relevant measures Signup and view all the answers

Study Notes

Performance Measurement Systems

Classified into three types based on the type of performance data: trait data, behavioral data, or outcome data.

Trait Appraisal Instruments

Focus on judgments about worker characteristics that tend to be consistent and enduring.
Typically assess four traits: decisiveness, reliability, energy, and loyalty.
Focus on the person rather than the performance, which can make employees defensive.

Limitations of Trait Appraisal

Can be subjective and lead to defensiveness among employees.

Behavioral Appraisal Instruments

Focus on assessing a worker's behaviors.
Examples of behaviors assessed: works well with coworkers, comes to meetings on time.
Avoids subjective judgments about traits, focusing on observable behaviors.

Preferred Approach

Assess and provide feedback on observable and performance-relevant measures (e.g., number of times late, number of missed deadlines).
Focus on behaviors rather than traits to provide constructive feedback.

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Description

Test your knowledge of performance measurement systems and appraisal instruments with this quiz. Explore trait-based rating scales and learn about the key traits they typically assess, such as decisiveness, reliability, energy, and more.