Positive Organizational Behavior (POB) Quiz 2
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Questions and Answers

The main POB-related framework is Well-being Theory, which states that well-being is a function of _______ positive personal attributes.

5

According to PERMA,Positive Emotion is the experience of positive affect that may come from experiencing _______.

pleasure

The _______ Framework includes Hope, Efficacy, Resilience, and Optimism.

HERO

Team Cohesion is the degree to which members feel part of the collective or _______ of the team.

<p>WE</p> Signup and view all the answers

Effective team players are characterized by being _______ (to the team with having a sense of WE-ness).

<p>Committed</p> Signup and view all the answers

The four factors that affect Media Richness include Speed of _______, Channel, Type, and Language source.

<p>feedback</p> Signup and view all the answers

Personality Conflict is based on personal dislike or _______ and is also known as Relationship-Conflict.

<p>disagreement</p> Signup and view all the answers

Functional Conflict serves the organization's _______ and is typically issue-focused.

<p>interests</p> Signup and view all the answers

Influence Tactics include Rational Persuasion, Inspirational _______, and Consultation.

<p>appeal</p> Signup and view all the answers

Organizational Politics are intentional actions to improve _______ or organizational-interests.

<p>self/individual</p> Signup and view all the answers

The 3 elements of leadership are Leader, Follower, and ______.

<p>Situation</p> Signup and view all the answers

Initiating ______ is a task-oriented leader behavior that involves scheduling and assigning tasks.

<p>Structure</p> Signup and view all the answers

Consideration is a ______-oriented leader behavior that involves respect and mutual trust.

<p>relationship</p> Signup and view all the answers

Transformational Leadership is a leadership process that focuses on ______ and transforming people.

<p>changing</p> Signup and view all the answers

Pseudo-Transformational Leadership involves transforming others in a ______ way.

<p>negative</p> Signup and view all the answers

Leader Member Exchange (LMX) Theory is based on the degree of ______ quality between leader and follower.

<p>relational</p> Signup and view all the answers

In the LMX Theory, In-Group relationships are based on ______ role responsibilities.

<p>expanded</p> Signup and view all the answers

The role-based approach focuses on how ______ affect followership outcomes.

<p>followers</p> Signup and view all the answers

The constructionist approach focuses on leaders and followers interacting together in ______ to co-construct leadership.

<p>context</p> Signup and view all the answers

Organizational culture refers to the unique set of shared ______ and beliefs that underlie a company's identity.

<p>values</p> Signup and view all the answers

The three elements of leadership in the L-F-S Framework are Leader, Follower, and _______

<p>Context/Situation</p> Signup and view all the answers

Initiating _______ is a task-oriented leader behavior that involves scheduling and assigning tasks, clarifying, planning, and rewarding

<p>Structure</p> Signup and view all the answers

Consideration is a _______-oriented leader behavior that involves respect, mutual trust, supporting, developing, and motivating

<p>relationship</p> Signup and view all the answers

Transformational Leadership is a leadership process that focuses on _______ and transforming people

<p>changing</p> Signup and view all the answers

Pseudo-Transformational Leadership involves transforming others in a _______ way

<p>negative</p> Signup and view all the answers

Leader Member Exchange (LMX) Theory is based on the degree of _______ quality between leader and follower

<p>relational</p> Signup and view all the answers

In the LMX Theory, In-Group relationships are based on _______ role responsibilities

<p>expanded</p> Signup and view all the answers

The role-based approach focuses on how _______ affect followership outcomes

<p>followers</p> Signup and view all the answers

The constructionist approach focuses on leaders and followers interacting together in _______ to co-construct leadership

<p>context</p> Signup and view all the answers

Organizational culture refers to the unique set of shared _______ and beliefs that underlie a company's identity

<p>values</p> Signup and view all the answers

The main POB-related framework is Well-being Theory, which states that well-being is a function of ______ positive personal attributes.

<p>5</p> Signup and view all the answers

According to PERMA, Meaning is fostering and finding a strong ______ in life through a sense of belonging, meaning, creation, and/or suffering.

<p>purpose</p> Signup and view all the answers

Group Team is a group that develops a sense of shared ______ and strive for synergy among members to perform the specific organizational tasks.

<p>commitment</p> Signup and view all the answers

Effective team players are characterized by being ______, collaborative, and competent.

<p>committed</p> Signup and view all the answers

Media Richness is the capacity of a given communication medium to convey information and promote ______.

<p>understanding</p> Signup and view all the answers

Costs of social media usage at workplace include employee ______ loafing, using social media to find out other organizations and search for a new job.

<p>cyber</p> Signup and view all the answers

Personality Conflict is based on personal dislike or ______ and is also known as Relationship-Conflict.

<p>disagreement</p> Signup and view all the answers

Dysfunctional Conflict typically breeds ______ and disturbs communication.

<p>hostility</p> Signup and view all the answers

Influence Tactics include Rational Persuasion, Inspirational appeal, Consultation, Ingratiation, and ______.

<p>Personal Appeal</p> Signup and view all the answers

Organizational Politics are intentional actions to improve ______ or organizational-interests.

<p>self</p> Signup and view all the answers

Study Notes

Positive Organizational Behavior (6.2)

  • Well-being theory is based on five positive personal attributes, known as PERMA.
  • PERMA consists of:
    • Positive emotion (experiencing pleasure)
    • Engagement (psychological state of flow or enjoying activities)
    • Relationships (creating and maintaining positive relationships)
    • Meaning (finding a strong purpose in life)
    • Accomplishment (achieving positive outcomes and mastering new skills)
  • Psychological Capital is a positive and developmental state of an individual, which can be utilized as a competitive resource.
  • Psychological Capital is represented by the HERO framework, which consists of:
    • Hope (persevering toward goals and redirecting paths when necessary)
    • Efficacy (having confidence to take on challenging tasks)
    • Resilience (sustaining and bouncing back from stress, conflict, and failure)
    • Optimism (making a positive attribution about succeeding)

Groups and Teams (7.2)

  • A group becomes a team when they develop a sense of shared commitment and strive for synergy among members to perform specific organizational tasks.
  • Differentiating between groups and teams:
    • Group: A collection of individuals who share certain characteristics
    • Team: A group of individuals who share a common goal and work together to achieve it
  • Team cohesion is the degree to which members feel part of the collective or "WE" of the team, which is developed through cooperation and trust.
  • Effective team players have three characteristics:
    • Committed (to the team with a sense of "WE-ness")
    • Collaborative (rather than competitive)
    • Competent (and build reciprocal trust among team members)

Roles in Team

  • A group/team role is a set of shared expected behaviors for members of the group as a whole.

Communication in the Digital Age (9.1)

  • Media richness is the capacity of a given communication medium to convey information and promote understanding.
  • Four factors that affect media richness:
    • Speed of feedback
    • Channel
    • Type
    • Language source
  • Effective communication is achieved when media richness is matched with the complexity of the situation.
  • Benefits of social media usage at the workplace:
    • Connect in real-time over distance and expand boundaries
    • Increase job satisfaction and better work-life balance
    • More collaboration and creativity
  • Costs of social media usage at the workplace:
    • Employee cyber loafing
    • Using social media to find out other organizations and search for a new job

Communication in the Digital Age (9.2)

  • (No additional notes)

Managing Conflict and Negotiations (10.1)

  • Personality conflict is interpersonal opposition based on personal dislike or disagreement.
  • Team/interpersonal conflict is the process resulting from the tension between team members due to real or perceived differences.
  • Dysfunctional conflict:
    • Threatens organization's interests
    • Typically "person-focused"
    • Breeds hostility
    • Disturbs communication
  • Desired conflict outcomes:
    • Agreement
    • Stronger relationships
    • Learning
  • Work-life (family) conflict is the perception that expectations and demands between work and non-work roles are mutually incompatible.
  • Incivility is any form of socially harmful behavior, including aggression, interpersonal deviance, social undermining, interactional injustice, and bullying.

Managing Conflict and Negotiations (10.2)

  • (No additional notes)

Power, Influence, and Politics (11.1)

  • Influence tactics can be categorized into SOFT and HARD tactics.
  • SOFT tactics:
    • Rational Persuasion
    • Inspirational appeal
    • Consultation
    • Ingratiation
    • Personal Appeal
  • HARD tactics:
    • Exchange
    • Coalition
    • Pressure
    • Legitimating
  • Organizational politics are intentional actions to improve self/individual- or organizational-interests.
  • Perceptions of organizational politics and outcomes are individual subjective attributions of others' behaviors to self-serving intent.

Leadership Effectiveness (12.1)

  • The L-F-S framework of leadership consists of three elements:
    • Leader (individual differences)
    • Follower (individual differences)
    • Context/Situation (contextual characteristics)
  • Behavioral approach in the leadership process:
    • Initiating Structure (task-oriented leader behavior)
    • Consideration (relationship-oriented leader behavior)
  • Transformational Leadership is a leadership process focusing on changing and transforming people by assessing followers' motives, satisfying their needs, and treating them as full human beings.
  • Pseudo-Transformational Leadership is a leadership process that transforms others in a negative way, with warped moral values.
  • Leader Member exchange (LMX) Theory is based on the degree of exchanged relational quality between leader and follower.
  • Organizational culture is the unique set of shared values and beliefs that underlie a company's identity.

Positive Organizational Behavior (6.2)

  • Well-being theory is based on five positive personal attributes, known as PERMA.
  • PERMA consists of:
    • Positive emotion (experiencing pleasure)
    • Engagement (psychological state of flow or enjoying activities)
    • Relationships (creating and maintaining positive relationships)
    • Meaning (finding a strong purpose in life)
    • Accomplishment (achieving positive outcomes and mastering new skills)
  • Psychological Capital is a positive and developmental state of an individual, which can be utilized as a competitive resource.
  • Psychological Capital is represented by the HERO framework, which consists of:
    • Hope (persevering toward goals and redirecting paths when necessary)
    • Efficacy (having confidence to take on challenging tasks)
    • Resilience (sustaining and bouncing back from stress, conflict, and failure)
    • Optimism (making a positive attribution about succeeding)

Groups and Teams (7.2)

  • A group becomes a team when they develop a sense of shared commitment and strive for synergy among members to perform specific organizational tasks.
  • Differentiating between groups and teams:
    • Group: A collection of individuals who share certain characteristics
    • Team: A group of individuals who share a common goal and work together to achieve it
  • Team cohesion is the degree to which members feel part of the collective or "WE" of the team, which is developed through cooperation and trust.
  • Effective team players have three characteristics:
    • Committed (to the team with a sense of "WE-ness")
    • Collaborative (rather than competitive)
    • Competent (and build reciprocal trust among team members)

Roles in Team

  • A group/team role is a set of shared expected behaviors for members of the group as a whole.

Communication in the Digital Age (9.1)

  • Media richness is the capacity of a given communication medium to convey information and promote understanding.
  • Four factors that affect media richness:
    • Speed of feedback
    • Channel
    • Type
    • Language source
  • Effective communication is achieved when media richness is matched with the complexity of the situation.
  • Benefits of social media usage at the workplace:
    • Connect in real-time over distance and expand boundaries
    • Increase job satisfaction and better work-life balance
    • More collaboration and creativity
  • Costs of social media usage at the workplace:
    • Employee cyber loafing
    • Using social media to find out other organizations and search for a new job

Communication in the Digital Age (9.2)

  • (No additional notes)

Managing Conflict and Negotiations (10.1)

  • Personality conflict is interpersonal opposition based on personal dislike or disagreement.
  • Team/interpersonal conflict is the process resulting from the tension between team members due to real or perceived differences.
  • Dysfunctional conflict:
    • Threatens organization's interests
    • Typically "person-focused"
    • Breeds hostility
    • Disturbs communication
  • Desired conflict outcomes:
    • Agreement
    • Stronger relationships
    • Learning
  • Work-life (family) conflict is the perception that expectations and demands between work and non-work roles are mutually incompatible.
  • Incivility is any form of socially harmful behavior, including aggression, interpersonal deviance, social undermining, interactional injustice, and bullying.

Managing Conflict and Negotiations (10.2)

  • (No additional notes)

Power, Influence, and Politics (11.1)

  • Influence tactics can be categorized into SOFT and HARD tactics.
  • SOFT tactics:
    • Rational Persuasion
    • Inspirational appeal
    • Consultation
    • Ingratiation
    • Personal Appeal
  • HARD tactics:
    • Exchange
    • Coalition
    • Pressure
    • Legitimating
  • Organizational politics are intentional actions to improve self/individual- or organizational-interests.
  • Perceptions of organizational politics and outcomes are individual subjective attributions of others' behaviors to self-serving intent.

Leadership Effectiveness (12.1)

  • The L-F-S framework of leadership consists of three elements:
    • Leader (individual differences)
    • Follower (individual differences)
    • Context/Situation (contextual characteristics)
  • Behavioral approach in the leadership process:
    • Initiating Structure (task-oriented leader behavior)
    • Consideration (relationship-oriented leader behavior)
  • Transformational Leadership is a leadership process focusing on changing and transforming people by assessing followers' motives, satisfying their needs, and treating them as full human beings.
  • Pseudo-Transformational Leadership is a leadership process that transforms others in a negative way, with warped moral values.
  • Leader Member exchange (LMX) Theory is based on the degree of exchanged relational quality between leader and follower.
  • Organizational culture is the unique set of shared values and beliefs that underlie a company's identity.

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Test your knowledge of Positive Organizational Behavior (POB) concepts, including the well-being theory and PERMA framework. Learn about positive emotions, engagement, relationships, and more.

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