Positive Organizational Behavior (POB) Quiz 2

Positive Organizational Behavior is related to the ______ theory, which is a function of 5 positive personal attributes.

A ______ role is a set of shared expected behaviors for members of the group as a whole.

The capacity of a given communication medium to convey information and promote understanding is known as ______.

The ______ framework is composed of Positive emotion, Engagement, Relationships, Meaning, and Accomplishment.

Psychological Capital is a ______ and developmental state of an individual that can be utilized as a competitive resource.

Using social media at work for personal use is an example of ______.

The ______ framework is composed of Hope, Efficacy, Resilience, and Optimism.

A conflict based on personal dislike or disagreement is known as ______.

Competition for limited resources is an example of ______.

Groups become ______ when they develop a sense of shared commitment and strive for synergy among members to perform specific organizational tasks.

Conflict that stimulates creativity and innovation is an example of ______.

Team ______ refers to the degree to which members feel part of the collective or “WE” of the team.

Effective team players are characterized by being ______ to the team with a sense of “WE-ness”.

Desired conflict outcomes include ______, stronger relationships, and learning.

The 3Cs of team players are Committed, ______, and Competent.

Conflict that disturbs communication and breeds hostility is an example of ______.

Expectations and demands between work and nonwork roles are mutually ______

Incivility is any form of ______ behavior

Rational Persuasion is a tactic to convince target with ______, logic, and facts

Inspirational appeal is a tactic to build target’s ______ by appealing to target’s emotions, ideals, or values

Ingratiation is a tactic to make target in a ______ mood prior to making a request

Exchange is a tactic of making ______ promises and trading favors

Organizational Politics are intentional actions to improve ______ or organizational interests

Perceptions of organizational politics and outcomes are an individual’s subjective ______ of others’ behaviors to self-serving intent

Legitimating is a tactic of requesting target to do something based on one’s ______ or right