Positive Organizational Behavior (POB) Quiz 2
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Questions and Answers

Positive Organizational Behavior is related to the ______ theory, which is a function of 5 positive personal attributes.

well-being

A ______ role is a set of shared expected behaviors for members of the group as a whole.

group/Team

The capacity of a given communication medium to convey information and promote understanding is known as ______.

Media Richness

The ______ framework is composed of Positive emotion, Engagement, Relationships, Meaning, and Accomplishment.

<p>PERMA</p> Signup and view all the answers

Psychological Capital is a ______ and developmental state of an individual that can be utilized as a competitive resource.

<p>positive</p> Signup and view all the answers

Using social media at work for personal use is an example of ______.

<p>Employee cyber loafing</p> Signup and view all the answers

The ______ framework is composed of Hope, Efficacy, Resilience, and Optimism.

<p>HERO</p> Signup and view all the answers

A conflict based on personal dislike or disagreement is known as ______.

<p>Personality Conflict</p> Signup and view all the answers

Competition for limited resources is an example of ______.

<p>Team/Interpersonal Conflict</p> Signup and view all the answers

Groups become ______ when they develop a sense of shared commitment and strive for synergy among members to perform specific organizational tasks.

<p>teams</p> Signup and view all the answers

Conflict that stimulates creativity and innovation is an example of ______.

<p>Functional Conflict</p> Signup and view all the answers

Team ______ refers to the degree to which members feel part of the collective or “WE” of the team.

<p>Cohesion</p> Signup and view all the answers

Effective team players are characterized by being ______ to the team with a sense of “WE-ness”.

<p>Committed</p> Signup and view all the answers

Desired conflict outcomes include ______, stronger relationships, and learning.

<p>Agreement</p> Signup and view all the answers

The 3Cs of team players are Committed, ______, and Competent.

<p>Collaborative</p> Signup and view all the answers

Conflict that disturbs communication and breeds hostility is an example of ______.

<p>Dysfunctional Conflict</p> Signup and view all the answers

Expectations and demands between work and nonwork roles are mutually ______

<p>incompatible</p> Signup and view all the answers

Incivility is any form of ______ behavior

<p>socially harmful</p> Signup and view all the answers

Rational Persuasion is a tactic to convince target with ______, logic, and facts

<p>reason</p> Signup and view all the answers

Inspirational appeal is a tactic to build target’s ______ by appealing to target’s emotions, ideals, or values

<p>enthusiasm</p> Signup and view all the answers

Ingratiation is a tactic to make target in a ______ mood prior to making a request

<p>good</p> Signup and view all the answers

Exchange is a tactic of making ______ promises and trading favors

<p>implied</p> Signup and view all the answers

Organizational Politics are intentional actions to improve ______ or organizational interests

<p>self/individual</p> Signup and view all the answers

Perceptions of organizational politics and outcomes are an individual’s subjective ______ of others’ behaviors to self-serving intent

<p>attribution</p> Signup and view all the answers

Legitimating is a tactic of requesting target to do something based on one’s ______ or right

<p>authority</p> Signup and view all the answers

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