Positive Organizational Behavior Quiz
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Questions and Answers

What factor is NOT considered in determining the 'Media Richness' of a communication medium?

  • Speed of feedback
  • Language source
  • Complexity of situation (correct)
  • Channel
  • What is the primary benefit of utilizing social media at the workplace?

  • Increased job satisfaction
  • Better work-life balance
  • Connecting in real-time over distance
  • All of the above (correct)
  • What type of conflict arises from interpersonal opposition based on personal dislike or disagreement?

  • Dysfunctional Conflict
  • Personality Conflict (correct)
  • Functional Conflict
  • Team/Interpersonal Conflict
  • What is the outcome of a dysfunctional conflict?

    <p>Breeds hostility and disturbs communication</p> Signup and view all the answers

    What is the purpose of effective communication in the digital age?

    <p>To promote understanding and convey information</p> Signup and view all the answers

    What is an example of employee cyber loafing?

    <p>Using social media for personal use during work hours</p> Signup and view all the answers

    What is a characteristic of a functional conflict?

    <p>It stimulates creativity and innovation</p> Signup and view all the answers

    What is a desired outcome of conflict management?

    <p>Stronger relationships</p> Signup and view all the answers

    What is the main concept of the Well-being theory according to PERMA?

    <p>Well-being is a function of 5 positive personal attributes</p> Signup and view all the answers

    What is the psychological state characterized by being fully engaged and absorbed in an activity?

    <p>Flow</p> Signup and view all the answers

    What is the concept of Hero in the context of Psychological Capital?

    <p>Hope, Efficacy, Resilience, and Optimism</p> Signup and view all the answers

    What is the key characteristic that distinguishes a team from a group?

    <p>Shared commitment and cooperation among members</p> Signup and view all the answers

    What is the term used to describe the degree to which members feel part of the collective or 'WE' of the team?

    <p>Team Cohesion</p> Signup and view all the answers

    What are the three key characteristics of effective team players?

    <p>Collaborative, Committed, and Competent</p> Signup and view all the answers

    What is the process by which teams develop a sense of shared commitment and strive for synergy among members?

    <p>Norming and Performing</p> Signup and view all the answers

    What is the term used to describe the developmental state of an individual that can be utilized as a competitive resource?

    <p>Psychological Capital</p> Signup and view all the answers

    Which of the following is an example of incivility in the workplace?

    <p>Aggression and bullying</p> Signup and view all the answers

    Which influence tactic is used when trying to convince someone using logic and facts?

    <p>Rational persuasion</p> Signup and view all the answers

    What characterizes the influence tactic known as ingratiation?

    <p>Making the target feel in a good mood before making a request</p> Signup and view all the answers

    Which of these is considered a 'hard' influence tactic?

    <p>Pressure</p> Signup and view all the answers

    Organizational politics primarily aim to:

    <p>Benefit individual or organizational interests</p> Signup and view all the answers

    Consultation as an influence tactic involves:

    <p>Encouraging the target to take part in planning and decision-making</p> Signup and view all the answers

    An individual's perception of others' behaviors as self-serving is known as:

    <p>Organizational politics</p> Signup and view all the answers

    Making a request based on one's authority is known as:

    <p>Legitimating</p> Signup and view all the answers

    Which influence tactic involves trading favors?

    <p>Exchange</p> Signup and view all the answers

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