Positive Organizational Behavior Quiz
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Questions and Answers

What factor is NOT considered in determining the 'Media Richness' of a communication medium?

  • Speed of feedback
  • Language source
  • Complexity of situation (correct)
  • Channel

What is the primary benefit of utilizing social media at the workplace?

  • Increased job satisfaction
  • Better work-life balance
  • Connecting in real-time over distance
  • All of the above (correct)

What type of conflict arises from interpersonal opposition based on personal dislike or disagreement?

  • Dysfunctional Conflict
  • Personality Conflict (correct)
  • Functional Conflict
  • Team/Interpersonal Conflict

What is the outcome of a dysfunctional conflict?

<p>Breeds hostility and disturbs communication (B)</p> Signup and view all the answers

What is the purpose of effective communication in the digital age?

<p>To promote understanding and convey information (D)</p> Signup and view all the answers

What is an example of employee cyber loafing?

<p>Using social media for personal use during work hours (C)</p> Signup and view all the answers

What is a characteristic of a functional conflict?

<p>It stimulates creativity and innovation (A)</p> Signup and view all the answers

What is a desired outcome of conflict management?

<p>Stronger relationships (B)</p> Signup and view all the answers

What is the main concept of the Well-being theory according to PERMA?

<p>Well-being is a function of 5 positive personal attributes (A)</p> Signup and view all the answers

What is the psychological state characterized by being fully engaged and absorbed in an activity?

<p>Flow (B)</p> Signup and view all the answers

What is the concept of Hero in the context of Psychological Capital?

<p>Hope, Efficacy, Resilience, and Optimism (A)</p> Signup and view all the answers

What is the key characteristic that distinguishes a team from a group?

<p>Shared commitment and cooperation among members (C)</p> Signup and view all the answers

What is the term used to describe the degree to which members feel part of the collective or 'WE' of the team?

<p>Team Cohesion (D)</p> Signup and view all the answers

What are the three key characteristics of effective team players?

<p>Collaborative, Committed, and Competent (C)</p> Signup and view all the answers

What is the process by which teams develop a sense of shared commitment and strive for synergy among members?

<p>Norming and Performing (C)</p> Signup and view all the answers

What is the term used to describe the developmental state of an individual that can be utilized as a competitive resource?

<p>Psychological Capital (A)</p> Signup and view all the answers

Which of the following is an example of incivility in the workplace?

<p>Aggression and bullying (D)</p> Signup and view all the answers

Which influence tactic is used when trying to convince someone using logic and facts?

<p>Rational persuasion (C)</p> Signup and view all the answers

What characterizes the influence tactic known as ingratiation?

<p>Making the target feel in a good mood before making a request (A)</p> Signup and view all the answers

Which of these is considered a 'hard' influence tactic?

<p>Pressure (B)</p> Signup and view all the answers

Organizational politics primarily aim to:

<p>Benefit individual or organizational interests (B)</p> Signup and view all the answers

Consultation as an influence tactic involves:

<p>Encouraging the target to take part in planning and decision-making (A)</p> Signup and view all the answers

An individual's perception of others' behaviors as self-serving is known as:

<p>Organizational politics (D)</p> Signup and view all the answers

Making a request based on one's authority is known as:

<p>Legitimating (D)</p> Signup and view all the answers

Which influence tactic involves trading favors?

<p>Exchange (C)</p> Signup and view all the answers

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