25 Questions
What factor is NOT considered in determining the 'Media Richness' of a communication medium?
Complexity of situation
What is the primary benefit of utilizing social media at the workplace?
All of the above
What type of conflict arises from interpersonal opposition based on personal dislike or disagreement?
Personality Conflict
What is the outcome of a dysfunctional conflict?
Breeds hostility and disturbs communication
What is the purpose of effective communication in the digital age?
To promote understanding and convey information
What is an example of employee cyber loafing?
Using social media for personal use during work hours
What is a characteristic of a functional conflict?
It stimulates creativity and innovation
What is a desired outcome of conflict management?
Stronger relationships
What is the main concept of the Well-being theory according to PERMA?
Well-being is a function of 5 positive personal attributes
What is the psychological state characterized by being fully engaged and absorbed in an activity?
Flow
What is the concept of Hero in the context of Psychological Capital?
Hope, Efficacy, Resilience, and Optimism
What is the key characteristic that distinguishes a team from a group?
Shared commitment and cooperation among members
What is the term used to describe the degree to which members feel part of the collective or 'WE' of the team?
Team Cohesion
What are the three key characteristics of effective team players?
Collaborative, Committed, and Competent
What is the process by which teams develop a sense of shared commitment and strive for synergy among members?
Norming and Performing
What is the term used to describe the developmental state of an individual that can be utilized as a competitive resource?
Psychological Capital
Which of the following is an example of incivility in the workplace?
Aggression and bullying
Which influence tactic is used when trying to convince someone using logic and facts?
Rational persuasion
What characterizes the influence tactic known as ingratiation?
Making the target feel in a good mood before making a request
Which of these is considered a 'hard' influence tactic?
Pressure
Organizational politics primarily aim to:
Benefit individual or organizational interests
Consultation as an influence tactic involves:
Encouraging the target to take part in planning and decision-making
An individual's perception of others' behaviors as self-serving is known as:
Organizational politics
Making a request based on one's authority is known as:
Legitimating
Which influence tactic involves trading favors?
Exchange
This quiz covers the main frameworks and concepts of Positive Organizational Behavior, including the well-being theory and its components.
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