Polite and Effective Communication

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WholesomeMaroon
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15 Questions

Which of the following is NOT a recommended practice for e-mail etiquette?

Hitting 'reply all' to every message

What is a key component of verbal communication?

Listening

In emergency situations, what is essential for effective verbal communication?

Issuing clear and precise orders

What is a recommended practice for improving verbal communication skills?

Being sincere and communicating with honesty and accuracy

Which term is used to indicate that the radio transmission is strong and clear?

Loud and Clear

What does the term 'Come In' mean?

Please respond.

Which term is used to acknowledge and place a message on hold?

Standby

What is the purpose of the NATO phonetic alphabet?

To minimize miscommunication.

Which type of communication device is commonly used at industrial worksites?

Two-way radios

What are repeaters used for in two-way radio communication?

To extend the signal range and coverage

What should operators do before using a two-way radio?

Review the radio manufacturer's operating manual

What is the purpose of the push-to-talk switch on a two-way radio?

To transmit verbal communications

Which of the following is NOT an advantage of written communication?

Written communication is especially preferred in situations where a permanent record is required.

Which of the following is NOT a practical writing tip for effective written communication?

Use rude language to convey urgency.

Which form of written communication combines fast message delivery with permanent communication records?

E-mail

Mastering Two-Way Radio Etiquette: Learn the essential tips for polite and effective communication using two-way radios. From using please and thank you to avoiding offensive language, this quiz will help you become a courteous operator in industrial worksites.

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