Police Officer On-the-Job Training
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Questions and Answers

What type of training is illustrated in the scenario where a new officer spends a workday with a more experienced officer?

  • On-the-job training (correct)
  • The assessment center method
  • Training manuals
  • The lecture method
  • In human resource management, what term refers to teaching operational or technical employees how to do the job for which they were hired?

  • Training (correct)
  • Development
  • Job rotation
  • Deskilling
  • What document lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it?

  • Replacement chart
  • Job specification
  • Statement of qualification
  • Job description (correct)
  • What type of work schedule allows employees to arrive and leave at flexible times as long as they work an eight-hour day?

    <p>Flextime</p> Signup and view all the answers

    What is the process of giving employees a voice in making decisions about their own work?

    <p>Participation</p> Signup and view all the answers

    What leadership style is exemplified by Brenda, a senior engineer who sets difficult goals and assumes personal responsibility for the performance of her subordinates?

    <p>Transformational leadership</p> Signup and view all the answers

    What type of management approach is characterized by giving employees the autonomy to make decisions about their own work?

    <p>Empowerment</p> Signup and view all the answers

    What is a characteristic of non-programmed decisions?

    <p>Requires more time and resources</p> Signup and view all the answers

    What was Joe's approach to dealing with his financial situation?

    <p>He thoroughly reviewed his budget to find areas to cut</p> Signup and view all the answers

    What job characteristic is Pete emphasizing?

    <p>Autonomy</p> Signup and view all the answers

    What is a strength of the bureaucratic model?

    <p>Favoritism and bias are minimized</p> Signup and view all the answers

    What type of force influences an organization's product line?

    <p>External</p> Signup and view all the answers

    What type of change did Alba Inc. implement?

    <p>Technology and operations change</p> Signup and view all the answers

    What is an effective individual strategy for managing a diverse workforce?

    <p>Encouraging interpersonal communication</p> Signup and view all the answers

    What is a characteristic of programmed decisions?

    <p>Requires less time and resources</p> Signup and view all the answers

    What type of workers are top managers at Phoenix Inc. an example of?

    <p>Knowledge workers</p> Signup and view all the answers

    Which training method is ideal for training employees in decision making?

    <p>Role-playing</p> Signup and view all the answers

    What is the term for employment requirements that have a lower pass rate for minorities and women?

    <p>Adverse impact</p> Signup and view all the answers

    What is the term for working a full 40-hour week in fewer than five days?

    <p>A compressed work schedule</p> Signup and view all the answers

    What type of executive compensation plan allows senior managers to buy company shares at a predetermined fixed price?

    <p>Stock option plan</p> Signup and view all the answers

    What is the primary focus of knowledge workers?

    <p>Knowledge-based</p> Signup and view all the answers

    Which type of schedule allows employees to work a standard number of hours, but with flexible start and end times?

    <p>Flextime</p> Signup and view all the answers

    Study Notes

    On-the-Job Training

    • On-the-job training is a method of training where an employee learns by doing the job under the supervision of an experienced officer.
    • This type of training is illustrated in the scenario where a new officer is asked to spend a workday with a more experienced officer to learn about paperwork, handling accident scenes, interacting with people, and other duties.

    Human Resource Management

    • Training usually refers to teaching operational or technical employees how to do the job for which they were hired.

    Job Description

    • A job description lists the duties of a job, the job's working conditions, and the tools, materials, and equipment used to perform it.

    Flextime

    • Flextime is an arrangement where employees are allowed to arrive and leave at different times, as long as they work a set number of hours, e.g., an eight-hour day.

    Two-Factor Theory

    • In the two-factor theory, the factors that influence the satisfaction continuum, which are related specifically to work content, are called motivation factors.

    Decision Making

    • Participation is the process of giving employees a voice in making decisions about their own work.

    Management

    • A manager who sets difficult goals and assumes personal responsibility for the performance of subordinates is using a participatory leadership style.

    Decision Making Models

    • Programmed decisions are typically regarding daily organizational transactions, and apply to basic operating systems and procedures.

    Job Characteristics

    • Autonomy is a job characteristic that gives employees more control over how their work is performed.

    Organizational Design

    • The bureaucratic model is a design that minimizes favoritism and bias.

    External Forces

    • Consumer tastes and preferences are external forces that influence an organization's product line.

    Organizational Change

    • Replacing old equipment with new and advanced production equipment is an example of a technological change.

    Managing Diversity

    • Encouraging interpersonal communication is an effective individual strategy for managing a diverse workforce.

    Knowledge Workers

    • Knowledge workers are highly skilled and highly regarded employees who are frequently approached by other companies with job offers.

    Training Methods

    • Role-playing is an ideal method for training employees in decision making.

    Affirmative Action

    • Employment requirements that have an adverse impact on minorities and women are legally defined as having a disproportionate effect.

    Work Schedules

    • Compressed work schedule is a type of schedule where employees work a full forty-hour week in fewer than traditional five days.

    Executive Compensation

    • Stock option plan is a type of executive compensation where senior managers are able to buy shares in the company at a predetermined fixed price.

    Motivation

    • Esteem needs are satisfied when employees receive recognition and respect from their colleagues.

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    Related Documents

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    Description

    A police officer spends a workday with a more experienced officer to learn about various duties. Which concept is illustrated in this scenario?

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