Personnel Management: Recruitment Process

Study Notes

Process of finding, attracting, and selecting suitable candidates to fill job vacancies
Stages:
1. Job analysis and description
2. Job specification
3. Job advertising
4. Application and selection
5. Interviewing and testing
6. Reference checking
7. Job offer and induction
Types of recruitment:
- Internal recruitment (promotions, transfers)
- External recruitment (advertising, agencies, online platforms)
- Employee referrals
- Campus recruitment

Process of evaluating employee performance and providing feedback
Purposes:
- Evaluate job performance
- Identify training needs
- Make promotion decisions
- Determine salary increases
Methods:
- Rating scales
- Checklist
- Essay evaluation
- Behavioral anchored rating scales (BARS)
- Management by objectives (MBO)
Types of performance appraisal:
- Formal (annual, bi-annual)
- Informal (regular feedback)
- Self-appraisal
- Peer appraisal

Process of improving employee skills, knowledge, and performance
Types of training:
- Induction training
- On-the-job training
- Off-the-job training
- Classroom training
- Online training
Development:
- Career development
- Succession planning
- Leadership development
- Coaching and mentoring
Training methods:
- Lecture
- Case study
- Role-playing
- Group discussion
- Simulation

Process of maintaining positive employer-employee relationships
Key aspects:
- Communication
- Employee engagement
- Conflict resolution
- Grievance handling
- Disciplinary actions
Employee relations strategies:
- Employee involvement
- Employee participation
- Employee empowerment
- Work-life balance

Process of providing monetary and non-monetary rewards to employees
Compensation:
- Basic salary
- Incentives (e.g. bonuses, commissions)
- Allowances
- Benefits (e.g. health insurance, pension)
Benefits:
- Mandatory benefits (e.g. social security)
- Voluntary benefits (e.g. life insurance, education assistance)
- Fringe benefits (e.g. company car, housing allowance)
Compensation strategies:
- Job evaluation
- Market-based compensation
- Performance-based compensation
- Equity-based compensation

Finding, attracting, and selecting suitable candidates to fill job vacancies involves 7 stages: job analysis and description, job specification, job advertising, application and selection, interviewing and testing, reference checking, and job offer and induction.
Types of recruitment include internal recruitment (promotions, transfers), external recruitment (advertising, agencies, online platforms), employee referrals, and campus recruitment.

Evaluating employee performance and providing feedback serves to evaluate job performance, identify training needs, make promotion decisions, and determine salary increases.
Methods of performance appraisal include rating scales, checklist, essay evaluation, behavioral anchored rating scales (BARS), and management by objectives (MBO).
Types of performance appraisal include formal (annual, bi-annual), informal (regular feedback), self-appraisal, and peer appraisal.

Improving employee skills, knowledge, and performance involves different types of training: induction training, on-the-job training, off-the-job training, classroom training, and online training.
Development includes career development, succession planning, leadership development, and coaching and mentoring.
Training methods include lecture, case study, role-playing, group discussion, and simulation.

Maintaining positive employer-employee relationships involves key aspects such as communication, employee engagement, conflict resolution, grievance handling, and disciplinary actions.
Employee relations strategies include employee involvement, employee participation, employee empowerment, and work-life balance.

Providing monetary and non-monetary rewards to employees includes compensation and benefits.
Compensation includes basic salary, incentives (e.g. bonuses, commissions), allowances, and benefits (e.g. health insurance, pension).
Benefits include mandatory benefits (e.g. social security), voluntary benefits (e.g. life insurance, education assistance), and fringe benefits (e.g. company car, housing allowance).
Compensation strategies include job evaluation, market-based compensation, performance-based compensation, and equity-based compensation.