Performance Management Framework
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Questions and Answers

A centralized organizational structure distributes decision-making power among various levels of the organization.

False

A traditional hierarchical structure typically has many levels of management.

True

In a functional organizational structure, employees are grouped based on different departments according to their expertise.

True

A divisional structure organizes business activities based solely on employee roles within the organization.

<p>False</p> Signup and view all the answers

A matrix organization allows teams to report to multiple leaders, facilitating open communication.

<p>True</p> Signup and view all the answers

A flat organizational structure features numerous management levels, creating a complex chain of command.

<p>False</p> Signup and view all the answers

Decentralized decision-making typically leads to a more agile and responsive organization.

<p>True</p> Signup and view all the answers

In larger organizations, the functional structure is often preferred due to its effectiveness in grouping employees by task.

<p>True</p> Signup and view all the answers

A centralized organizational structure primarily distributes decision-making authority across various levels of the organization.

<p>False</p> Signup and view all the answers

In a hierarchical structure, there are multiple levels of management, creating a pyramid-like organization.

<p>True</p> Signup and view all the answers

A functional organizational structure groups employees based on their specific functions or roles within the organization.

<p>True</p> Signup and view all the answers

A divisional structure organizes a company based on specific products or geographic locations.

<p>True</p> Signup and view all the answers

Matrix organizations integrate elements of both functional and divisional structures, allowing for dual reporting relationships.

<p>True</p> Signup and view all the answers

Decentralized structures are characterized by a high concentration of decision-making at the top levels of management.

<p>False</p> Signup and view all the answers

A hierarchical structure promotes effective communication by ensuring that all levels operate independently without interaction.

<p>False</p> Signup and view all the answers

Functional and divisional structures are two completely unrelated forms of organizational structure.

<p>False</p> Signup and view all the answers

A centralized organizational structure allows decision-making authority to be distributed among various levels of staff.

<p>False</p> Signup and view all the answers

A hierarchical structure is characterized by multiple layers of management where each layer has a specific level of authority.

<p>True</p> Signup and view all the answers

The functional organizational structure groups employees based on their job functions, such as marketing or finance.

<p>True</p> Signup and view all the answers

Divisional structures are typically used by organizations to allow for operations based on product lines or geographical regions.

<p>True</p> Signup and view all the answers

A matrix organization combines elements of both functional and divisional structures to enhance flexibility and improve communication.

<p>True</p> Signup and view all the answers

In a decentralized structure, decision-making is concentrated at upper management levels.

<p>False</p> Signup and view all the answers

Functional organizational structures hinder communication as employees are less likely to interact with other departments.

<p>True</p> Signup and view all the answers

In a hierarchical structure, employees typically have a greater input in decision-making processes compared to a functional structure.

<p>False</p> Signup and view all the answers

Study Notes

Performance Management

  • A systematic way to manage people for innovation, goal focus, productivity, and satisfaction.
  • Aligns individual, team, and organizational goals within a planned framework.
  • Manager roles involve competencies, activities (dependent on outputs and organizational performance), and relating to the network (vertical, horizontal).
  • Key factors for achievement include motivation, knowledge, and action.

Framework to Understand Role Performance

  • Inputs include role purpose, stakeholder expectations and input/vendor contributions.
  • Throughput involves internal factors like competing/collaborating colleagues, potential, managerial group, technology, design, and leadership climate.
  • Outputs are managee performance and organization environment.

Types of Integration in Performance Management

  • Vertical integration aligns organizational, individual, and team levels.
  • Functional integration focuses on different functions (HRM, plans, policies).
  • HR integration effectively combines HRM subsystems.

Performance Measurement

  • Productivity is output divided by input.
  • Organizational effectiveness measures goal appropriateness and achievement.
  • Organizational ranking (e.g., Fortune 500) is based on financial performance.

Multi-Source Feedback (360-degree Feedback)

  • Feedback comes from various sources (direct reports, peers, managers, customers) and self-ratings.

Performance Appraisal Methods

  • Written essays, critical incidents, graphic rating scales, and behaviorally anchored rating scales are described.

Keys to High Performance

  • High commitment, leadership attention, time, and energy are necessary.
  • Building trust, encouraging change, and measuring what is vital are leadership principles.

Organizational Performance Importance

  • Improved asset management
  • Enhanced organizational knowledge
  • Increased customer value
  • Positive impact on organizational reputation.

Workplace Privacy

  • Related to monitoring, accessing, and controlling employee information.

Workplace Violence

  • Includes verbal or physical assault toward employees.

Workplace Empowerment

  • Decision-making discretion given to workers is important.

Organizational Structure

  • Formal pattern of interrelationships in an organization.
  • Centralized has a top-down decision-making hierarchy, while decentralized distributes power.
  • A hierarchical structure is common for larger organizations, whereas a flat structure has fewer management levels.
  • Divisional structures group employees based on products, services, regions, or markets; functional structures based on expertise/function.
  • Matrix structures involve multiple reporting lines.

Industrial Restructuring

  • Changing processes, operations, strategic directions, or organization aspects to improve performance..
  • Factors that trigger restructuring include market changes, technology advancements, policy changes, financial concerns.
  • Successful implementation requires understanding complex situations, strategic planning, value innovation, and internal changes to achieve outside improvement.

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Description

This quiz explores the systematic approach to performance management which focuses on innovation, goal alignment, and overall productivity. It covers the roles of managers, integration types, and the input-output framework for effective performance within organizations. Test your knowledge on how these elements contribute to organizational success.

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