Performance Evaluation Methods Quiz
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Questions and Answers

What is the main purpose of the stage discussed?

  • To establish a strict ranking system
  • To determine salary increases for employees
  • To penalize underperforming employees
  • To identify problems and recognize successes (correct)

Which of the following is NOT a method under the relative performance evaluation approach?

  • Behaviorally Anchored Rating Scale (BARS) (correct)
  • Ranking
  • Forced Distribution
  • Comparison against peers

Which is a disadvantage of the relative performance evaluation method?

  • It provides extensive developmental feedback
  • It supports clear succession planning
  • It is difficult to implement
  • It creates unhealthy competition among employees (correct)

In the Behavioral Approach, what does a score of 4 indicate in terms of workplace safety?

<p>Follows safety rules most of the time (C)</p> Signup and view all the answers

What is a key component of the Forced Distribution method?

<p>Categorizing a certain percentage of employees into predefined performance buckets (B)</p> Signup and view all the answers

What is the primary focus of behavioral goals in performance measurement?

<p>Encouraging teamwork and communication (C)</p> Signup and view all the answers

Which type of goal is best suited for jobs with clear, dynamic outcomes?

<p>Objective goals (C)</p> Signup and view all the answers

What is a key characteristic of task or project goals?

<p>They are well-defined and measurable. (A)</p> Signup and view all the answers

How should goal measurement be aligned with the type of goal?

<p>Goal measurement must be consistent with the goal's nature. (D)</p> Signup and view all the answers

Which of the following is an example of an objective goal?

<p>Achieving specific sales quotas (B)</p> Signup and view all the answers

What do managers need to monitor and evaluate in the performance process?

<p>Both progress and ultimate achievement of goals (A)</p> Signup and view all the answers

What aspect is crucial for measuring behavioral goals?

<p>Encouraging positive interactions and professionalism (D)</p> Signup and view all the answers

Why are task or project goals considered relevant for knowledge work?

<p>They can define specific milestones. (A)</p> Signup and view all the answers

What is one of the main purposes of performance management systems?

<p>To assist in making administrative decisions about employee status (B)</p> Signup and view all the answers

Which of the following is NOT a benefit of effective performance management?

<p>Lower employee satisfaction (C)</p> Signup and view all the answers

What does the acronym SMART in goal-setting stand for?

<p>Specific, Measurable, Attainable, Results-oriented, Time-bound (D)</p> Signup and view all the answers

What type of goals do performance goals refer to?

<p>Targets that specify certain end results (D)</p> Signup and view all the answers

Which statement about common failures in performance management is accurate?

<p>Many organizations struggle with performance management due to narrow reviews. (B)</p> Signup and view all the answers

What is a primary reason for setting goals in performance management?

<p>To enhance productivity and focus (A)</p> Signup and view all the answers

Which of the following best describes the developmental purpose of performance management systems?

<p>They provide employees with timely and specific feedback. (D)</p> Signup and view all the answers

What can be a consequence of poorly implemented performance management systems?

<p>Increased employee turnover (B)</p> Signup and view all the answers

What is a potential drawback of the BARS method?

<p>Time consuming to develop (A)</p> Signup and view all the answers

Which statement best describes the management by objectives approach?

<p>Employees and managers collaboratively define objective goals. (D)</p> Signup and view all the answers

What is a potential disadvantage of the Results Method?

<p>Employee may not control outcome (B)</p> Signup and view all the answers

Which of the following is a common perceptual error in performance management?

<p>Halo effect (A)</p> Signup and view all the answers

What are the two primary functions of feedback?

<p>Instructional and motivational (A)</p> Signup and view all the answers

What is recommended for delivering effective feedback?

<p>Document specific incidents meticulously (D)</p> Signup and view all the answers

In the Situation-Behavior-Impact feedback model, what should be described in the 'Impact' section?

<p>The consequences of the behavior on the project or team (D)</p> Signup and view all the answers

Why is absolute feedback generally preferred over relative feedback?

<p>It provides a clearer context for performance. (C)</p> Signup and view all the answers

What does the Situation-Behavior-Impact (SBI) model emphasize in delivering feedback?

<p>Tying impact to something the other person cares about (C)</p> Signup and view all the answers

Which of the following should be avoided when giving feedback according to the content?

<p>Advice-giving unless explicitly asked (D)</p> Signup and view all the answers

Which factor is NOT listed as affecting perceptions of feedback?

<p>Trust in leadership (A)</p> Signup and view all the answers

According to the Law of Effect, what tends to happen to behaviors with favorable consequences?

<p>They tend to be repeated (A)</p> Signup and view all the answers

What is a primary characteristic of continuous reinforcement?

<p>It is effective when establishing new behaviors (D)</p> Signup and view all the answers

Which of the following is an important consideration when giving feedback?

<p>Being open to questioning assumptions (A)</p> Signup and view all the answers

What type of reinforcement is best for learning a new skill according to the schedules mentioned?

<p>Continuous reinforcement (A)</p> Signup and view all the answers

What does intermittent reinforcement involve in terms of behavior reinforcement?

<p>Reinforcing some, but not all instances of a behavior (C)</p> Signup and view all the answers

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