Key Terms in Performance Evaluation

Questions and Answers

What are criteria?

Behaviors relevant to an organization's goals

Conditions affecting performance assessments

Evaluative standards for measurement of success or failure (correct)

A theoretical concept of job performance

What is performance?

Actual on-the-job behaviors relevant to the organization's goals.

What is the ultimate criterion?

A theoretical construct encompassing all performance aspects that define success on the job.

What serves as the actual criterion?

The best real-world representative of the ultimate criterion. Signup and view all the answers

What does criterion deficiency refer to?

A condition where dimensions in the ultimate measure are not part of the actual measure. Signup and view all the answers

Define criterion contamination.

A condition where things measured by the actual criterion are not part of the ultimate criterion. Signup and view all the answers

What is a composite criterion?

A weighted combination of multiple criteria resulting in a single index of performance. Signup and view all the answers

What are dynamic criteria?

Measures reflecting performance levels that change over time. Signup and view all the answers

What are objective criteria?

Performance measures based on counting rather than subjective judgments. Signup and view all the answers

What constitutes subjective criteria?

Performance measures based on the judgments of others rather than on objective measures. Signup and view all the answers

Define task performance.

The work-related activities performed by employees that contribute to the technical core of the organization. Signup and view all the answers

What is contextual performance?

Activities performed by employees that help maintain the broader organizational environment. Signup and view all the answers

Who is an expatriate?

An employee temporarily working and residing in a foreign country. Signup and view all the answers

What are counterproductive behaviors?

Intentional behaviors that harm or intend to harm the organization or its members. Signup and view all the answers

Study Notes

Key Terms in Performance Evaluation

Criteria
- Standards used to evaluate and measure employee success or failure.
Performance
- Represents the actual behaviors exhibited by employees that align with the organization’s goals.
Ultimate Criterion
- A theoretical concept representing the complete range of performance aspects indicating job success.
Actual Criterion
- The best practical representation of the ultimate criterion, developed to align closely with its theoretical counterpart.
Criterion Deficiency
- Occurs when not all dimensions of the ultimate measure are captured by the actual measure, leading to gaps in evaluation.
Criterion Contamination
- Happens when the aspects measured by the actual criterion do not contribute to the ultimate criterion, resulting in irrelevant evaluations.
Composite Criterion
- A unified index of performance created by combining various performance criteria, with assigned weights.
Dynamic Criteria
- Performance measures that evolve and change over time, reflecting shifts in employee performance.
Objective Criteria
- Measurement based on quantifiable data, avoiding subjective judgments; often referred to as hard criteria.
Subjective Criteria
- Measurements reliant on personal evaluations and judgments, contrasting with objective metrics; sometimes called soft criteria.
Task Performance
- Encompasses job-related activities directly contributing to the organization’s technical functions.
Contextual Performance
- Involves employee activities that support the wider organizational environment, including social and psychological aspects.
Expatriate
- An employee who is working temporarily in a foreign country, often dealing with relocation and cultural adjustments.
Counterproductive Behaviors
- Deliberate actions by employees that negatively impact the organization or its members, representing harmful workplace conduct.

Description

This quiz covers essential terms related to performance evaluation criteria and concepts. It explores definitions like ultimate criterion, actual criterion, criterion deficiency, and contamination. Test your understanding of these vital performance evaluation principles.