Performance Appraisal Methods

Study Notes

Supervisor's bias is a fact of organizational life, and favoritism can occur.
Multiple sources of evaluation, such as peers, self-assessment, and supervisors, can provide a more accurate picture of an employee's performance.
Peers are an excellent source of information, having expert knowledge of job requirements and the opportunity to observe employees in day-to-day activities.
Self-ratings can be valuable, as individuals have access to information about their own behavior and can observe their own strengths and weaknesses.

Peers can provide extremely valid assessments of performance in various settings.
One disadvantage of using peer rating is the potential for friendship to bias ratings.
Anonymous evaluations can help ensure that subordinates do not fear retribution from their managers.

Goal setting refers to the process of developing short and long-term career objectives.
Goals usually relate to desired positions, level of skill application, work setting, or skill acquisition.
Written development plans include descriptions of strengths and weaknesses, career goals, and development activities for reaching career goals.

Mentoring is a relationship between an experienced, productive senior employee (mentor) and a less experienced employee (protégé).
Mentoring helps develop skills, knowledge, and experience.
Coaching involves motivating employees, helping them develop skills, and providing reinforcement and feedback.

Job satisfaction is a pleasant sensation that arises from the belief that one's employment satisfies or permits one's essential job values to be fulfilled.
When work is consistent with employees' values and needs, job satisfaction is likely to be high.

13-month pay entitlement is a statutory requirement that employers must provide to certain employees.
The 13th-month pay must be released by December 24.
Some employees opt to receive the payment in two installments — in May and December.
Employees who have worked for at least one month are entitled to receive the 13th-month pay, pro rata for those who work less than the year.
Service incentive leave is a five-day paid leave granted to employees who have worked for at least one year.
Maternity and paternity leave are available to eligible employees.

Industrial relations refer to the relationships between employers and employees within an industry.
The goal of industrial relations is to create and maintain good relations between employees and employers.
Objectives of industrial relations include:
- Safeguarding the interests of labor and management
- Avoiding industrial conflict or strife
- Raising productivity to a higher level
- Establishing and promoting industrial democracy
- Eliminating or minimizing strikes, lockouts, and gheraos
- Improving the economic conditions of workers
- Socializing industries by making the state a major employer
- Vesting a proprietary interest of workers in the industries they are employed in