Patient Interview Best Practices
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Questions and Answers

What is the immediate priority when interviewing a patient?

  • Establishing rapport (correct)
  • Maintaining good eye contact
  • Explaining how long the interview will last
  • Taking detailed notes
  • What seating arrangement is recommended during patient interviews?

  • Sitting directly opposite the patient
  • Arranging chairs in a straight line
  • Having chairs at different levels
  • Sitting at an angle at the same level (correct)
  • Why is it suggested to have the seat closest to the door during patient interviews?

  • To maintain better eye contact
  • To have an unobstructed exit if needed (correct)
  • To make patients feel more in control
  • To assist with taking notes discreetly
  • What should be done if interruptions are expected due to time constraints during an interview?

    <p>Explain the need for interruptions to the patient</p> Signup and view all the answers

    Why is it recommended to know how to work personal alarms or alarms in the consulting room?

    <p>To quickly summon medical assistance if needed</p> Signup and view all the answers

    How can flexibility be demonstrated during an interview with an anxious patient?

    <p>Talking about the patient's background before discussing the complaint</p> Signup and view all the answers

    Study Notes

    Priority During Patient Interviews

    • Establishing rapport is the immediate priority, fostering trust and understanding.

    Seating Arrangement

    • Seating arrangement affects the interview dynamic.
    • Recommended arrangement: The interviewer sits at a 90-degree angle to the patient.
    • Proximity: The interviewer's seat should be closest to the door.
    • Door proximity: Allows for quick exit if necessary, especially for safety concerns.

    Managing Interruptions

    • Anticipate interruptions: Scheduled appointments or time constraints may lead to interruptions.
    • Communicate with patients: Explain the potential for interruptions and reassure them that you will return as soon as possible.

    Personal Alarms

    • Know alarm protocols: Familiarize with the location and operation of personal alarms or alarms in the consulting room.
    • Safety: Knowing alarm protocols ensures immediate action can be taken in case of emergencies.

    Flexibility with Anxious Patients

    • Adaptive communication: Adapt your interview approach to accommodate anxious patients.
    • Adjust pace: Slow down the interview, be patient with pauses, and allow for questions.
    • Shift focus: Shift the focus from the interviewer to the patient, allowing them to lead the conversation.

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    Description

    Learn about the best practices for conducting patient interviews, including ensuring privacy, establishing rapport, and taking notes during the interview. Discover how to make patients feel more at ease and comfortable during the interview process.

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