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Questions and Answers
What is the immediate priority when interviewing a patient?
What is the immediate priority when interviewing a patient?
- Establishing rapport (correct)
- Maintaining good eye contact
- Explaining how long the interview will last
- Taking detailed notes
What seating arrangement is recommended during patient interviews?
What seating arrangement is recommended during patient interviews?
- Sitting directly opposite the patient
- Arranging chairs in a straight line
- Having chairs at different levels
- Sitting at an angle at the same level (correct)
Why is it suggested to have the seat closest to the door during patient interviews?
Why is it suggested to have the seat closest to the door during patient interviews?
- To maintain better eye contact
- To have an unobstructed exit if needed (correct)
- To make patients feel more in control
- To assist with taking notes discreetly
What should be done if interruptions are expected due to time constraints during an interview?
What should be done if interruptions are expected due to time constraints during an interview?
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Why is it recommended to know how to work personal alarms or alarms in the consulting room?
Why is it recommended to know how to work personal alarms or alarms in the consulting room?
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How can flexibility be demonstrated during an interview with an anxious patient?
How can flexibility be demonstrated during an interview with an anxious patient?
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Study Notes
Priority During Patient Interviews
- Establishing rapport is the immediate priority, fostering trust and understanding.
Seating Arrangement
- Seating arrangement affects the interview dynamic.
- Recommended arrangement: The interviewer sits at a 90-degree angle to the patient.
- Proximity: The interviewer's seat should be closest to the door.
- Door proximity: Allows for quick exit if necessary, especially for safety concerns.
Managing Interruptions
- Anticipate interruptions: Scheduled appointments or time constraints may lead to interruptions.
- Communicate with patients: Explain the potential for interruptions and reassure them that you will return as soon as possible.
Personal Alarms
- Know alarm protocols: Familiarize with the location and operation of personal alarms or alarms in the consulting room.
- Safety: Knowing alarm protocols ensures immediate action can be taken in case of emergencies.
Flexibility with Anxious Patients
- Adaptive communication: Adapt your interview approach to accommodate anxious patients.
- Adjust pace: Slow down the interview, be patient with pauses, and allow for questions.
- Shift focus: Shift the focus from the interviewer to the patient, allowing them to lead the conversation.
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