Podcast
Questions and Answers
Others can book appointments with you only if you have shared your calendar with them.
Others can book appointments with you only if you have shared your calendar with them.
True
The black horizontal line on your calendar indicates an event that requires attention.
The black horizontal line on your calendar indicates an event that requires attention.
False
When creating a task, setting a reminder is an option.
When creating a task, setting a reminder is an option.
True
You can confirm who is coming to your meeting by checking the status beside everyone's name in the To field.
You can confirm who is coming to your meeting by checking the status beside everyone's name in the To field.
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Rooms and Response Options are available for Appointments but not for Meetings.
Rooms and Response Options are available for Appointments but not for Meetings.
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Focused Inbox displays all messages from an Exchange account.
Focused Inbox displays all messages from an Exchange account.
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A conversation in Outlook is defined as a back-and-forth email thread including at least five or more messages.
A conversation in Outlook is defined as a back-and-forth email thread including at least five or more messages.
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A primary benefit of conditional formatting is that it allows users to quickly spot important emails in their Inbox.
A primary benefit of conditional formatting is that it allows users to quickly spot important emails in their Inbox.
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When messages are automatically moved to a folder due to a specific term in the Subject line, this is an example of a rule.
When messages are automatically moved to a folder due to a specific term in the Subject line, this is an example of a rule.
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Recalling a message will always work if the recipient has already read the message.
Recalling a message will always work if the recipient has already read the message.
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You can specify that the signature appear on all Replies, but not on Forwards.
You can specify that the signature appear on all Replies, but not on Forwards.
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To find a saved email that is still unsent, you should look in the Archive folder.
To find a saved email that is still unsent, you should look in the Archive folder.
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You cannot see a contact's schedule in the main contacts area.
You cannot see a contact's schedule in the main contacts area.
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Study Notes
Focused Inbox
- All messages from an Exchange account
- Messages Outlook considers important
- Junk mail
- Newsletters and updates
Conversation in Outlook
- Back-and-forth email thread (at least 5 messages)
- Collaborative, cloud-based documents
- Individual instant chats
- Threaded replies
Conditional Formatting
- Quickly identify important emails
- Differentiate emails from different accounts
- Visually appealing formatting
- Customize inbox color
Message Auto-Folder Actions
- Rules to automatically move messages
- Based on terms in the subject line
- Example: command/rule/order/process
Email Replies
- Attachments remain
- Original email text is quoted
- Subject line is pre-populated ("Re:")
- Reply icon appears
Messaging Recall Limitations
- Will not work if recipient isn't using Outlook
- If the message is not in the Sent folder
- If the recipient has already read the message
Signature Creation
- Can define signature appearance for Replies/Forwards
- Unique signatures per email account
- Save signatures and choose whether to apply to new messages/forwards
Email Retrieval
- Drafts folder stores unsent emails
- Archive stores old emails
- Unsent Messages stores emails still not sent
- Sent folder shows sent emails
Contact Information Limitations
- Cannot view contact schedules in the main contact area
- Cannot categorize contacts
- Cannot mark contacts as private
Contact Group Emails
- Same process as regular email, specifying a group name as recipient
- Use the group field in a New Group Email command
- Populating the To field (with the group name) in a regular email
Appointment Booking
- Whether or not others can book appointments with you depends on whether you have shared your calendar with them
- Your appointment organization method
- How your calendar displays your available time slots
- Security settings
Meeting/Appointment Differences
- Meetings have Subject Lines and Locations
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Description
Test your knowledge on the various features of Outlook, including focused inbox, conversation management, and conditional formatting. This quiz covers how to effectively manage emails, automate actions, and customize your inbox for better productivity.
