Podcast
Questions and Answers
What is the primary purpose of establishing a clear organizational structure?
What is the primary purpose of establishing a clear organizational structure?
- To limit resource allocation within the organization.
- To facilitate task completion and establish accountability. (correct)
- To ensure every employee can perform all types of tasks.
- To create ambiguity in roles to promote individual competition.
Which of the following best describes the interrelationship between differentiation and integration in organizational structure?
Which of the following best describes the interrelationship between differentiation and integration in organizational structure?
- Differentiation focuses on tasks and duties, while integration ensures they operate independently.
- Differentiation divides work, and integration coordinates these divisions to function as a cohesive unit. (correct)
- Integration encourages employee specialization, whereas differentiation promotes collaboration.
- Differentiation establishes hierarchy, and integration keeps it flexible.
In the context of organizational structures, what is a primary difference between centralization and decentralization?
In the context of organizational structures, what is a primary difference between centralization and decentralization?
- Centralization concentrates decision-making authority, and decentralization distributes it throughout the organization. (correct)
- Centralization requires all employees to work in a single location, and decentralization allows remote work.
- Centralization focuses on quick decision-making processes, whereas decentralization takes more time.
- Centralization emphasizes equal power distribution, while decentralization consolidates it at the top.
Why does an organization need to tailor its strategies to changing conditions?
Why does an organization need to tailor its strategies to changing conditions?
Which statement best describes the relationship between an organization’s structure and its efficiency?
Which statement best describes the relationship between an organization’s structure and its efficiency?
Which type of organizational structure focuses on project-based tasks and requires flexibility in roles?
Which type of organizational structure focuses on project-based tasks and requires flexibility in roles?
What is a primary characteristic of sustainable business practices?
What is a primary characteristic of sustainable business practices?
How can circular business models contribute to sustainability?
How can circular business models contribute to sustainability?
Which term refers to companies acting in a socially responsible manner towards their communities and environment?
Which term refers to companies acting in a socially responsible manner towards their communities and environment?
What does the term 'drivers of sustainable business' refer to?
What does the term 'drivers of sustainable business' refer to?
What does the Uppsala model suggest about market entry strategies?
What does the Uppsala model suggest about market entry strategies?
What is a key characteristic of business ethics as stated in the content?
What is a key characteristic of business ethics as stated in the content?
What was a significant consequence of the Volkswagen Emissions Scandal?
What was a significant consequence of the Volkswagen Emissions Scandal?
What does the term 'multidomestic structure' refer to in international business?
What does the term 'multidomestic structure' refer to in international business?
According to the content, why is internationalization significant for a business?
According to the content, why is internationalization significant for a business?
Which of the following statements about the ethical perspective on business is accurate?
Which of the following statements about the ethical perspective on business is accurate?
What impact did the Volkswagen scandal have on its brand value?
What impact did the Volkswagen scandal have on its brand value?
What type of organizational structure is characterized by combining domestic structure with an international division?
What type of organizational structure is characterized by combining domestic structure with an international division?
What stage of the institutionalisation process seeks to demonstrate the value of sustainability beyond the initial action?
What stage of the institutionalisation process seeks to demonstrate the value of sustainability beyond the initial action?
Which of the following is NOT a characteristic of the 'innovative practice' stage in the institutionalisation process?
Which of the following is NOT a characteristic of the 'innovative practice' stage in the institutionalisation process?
Which of the following is an example of a 'moral motive' for a company to adopt sustainable practices?
Which of the following is an example of a 'moral motive' for a company to adopt sustainable practices?
What is the primary goal of the 'diffusion' stage in the institutionalisation process?
What is the primary goal of the 'diffusion' stage in the institutionalisation process?
Which of the following statements accurately describes the relationship between 'mainstreaming' and 'institutionalisation' in the context of sustainable business?
Which of the following statements accurately describes the relationship between 'mainstreaming' and 'institutionalisation' in the context of sustainable business?
What is the primary advantage of centralization in management?
What is the primary advantage of centralization in management?
Which type of departmentalisation focuses on geographical areas?
Which type of departmentalisation focuses on geographical areas?
What is one disadvantage of high formalisation in an organisation?
What is one disadvantage of high formalisation in an organisation?
Which integration mechanism involves collaboration among team members?
Which integration mechanism involves collaboration among team members?
What characterizes a professional bureaucracy?
What characterizes a professional bureaucracy?
Which of the following is NOT a pro of decentralisation?
Which of the following is NOT a pro of decentralisation?
What best describes the concept of informalisation?
What best describes the concept of informalisation?
Which factor contributes to a larger span of control?
Which factor contributes to a larger span of control?
What is a major downside of high decentralisation?
What is a major downside of high decentralisation?
Which configuration is characterized by a coherent combination of design elements?
Which configuration is characterized by a coherent combination of design elements?
Why might increased formalisation be detrimental to an organisation?
Why might increased formalisation be detrimental to an organisation?
Which aspect is NOT typically considered an internal contingency for organisational structure?
Which aspect is NOT typically considered an internal contingency for organisational structure?
In the context of differentiation, creating distinct tasks is aimed at:
In the context of differentiation, creating distinct tasks is aimed at:
Which of the following depicts a risk associated with informalisation?
Which of the following depicts a risk associated with informalisation?
What was a major contributing factor to the Enron scandal?
What was a major contributing factor to the Enron scandal?
What impact did the Enron scandal have on its accounting firm?
What impact did the Enron scandal have on its accounting firm?
Which financial practice contributed to Lehman Brothers' collapse?
Which financial practice contributed to Lehman Brothers' collapse?
What was a significant outcome of Lehman Brothers' bankruptcy?
What was a significant outcome of Lehman Brothers' bankruptcy?
What unethical practice did Fortis engage in regarding its shareholders?
What unethical practice did Fortis engage in regarding its shareholders?
What was a common feature among the scandals of Enron and Lehman Brothers?
What was a common feature among the scandals of Enron and Lehman Brothers?
In what year did Enron declare bankruptcy?
In what year did Enron declare bankruptcy?
What was one outcome of the Sarbanes-Oxley Act following the Enron scandal?
What was one outcome of the Sarbanes-Oxley Act following the Enron scandal?
Flashcards
Organizational Structure
Organizational Structure
The way tasks are formally arranged within a business organization.
Why Structure?
Why Structure?
Knowing who is responsible for what activities, allocating resources effectively, and ensuring activities work together harmoniously.
Differentiation
Differentiation
Dividing tasks into specialized roles and departments to create efficiency.
Integration
Integration
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Centralization
Centralization
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Corporate Social Responsibility (CSR)
Corporate Social Responsibility (CSR)
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Inclusive Business
Inclusive Business
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Shared Value
Shared Value
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Circular Business
Circular Business
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Sustainable Business
Sustainable Business
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Instrumental motives
Instrumental motives
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Relational motives
Relational motives
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Moral motives
Moral motives
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Legal motives
Legal motives
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Mainstreaming of sustainable business
Mainstreaming of sustainable business
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Uppsala Model
Uppsala Model
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Domestic Structure + Export
Domestic Structure + Export
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Domestic Structure + International Division
Domestic Structure + International Division
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Multidomestic Structure
Multidomestic Structure
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Transnational Structure
Transnational Structure
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Business Ethics
Business Ethics
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Ethical Scandal
Ethical Scandal
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Internationalization
Internationalization
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Functional Departmentalisation
Functional Departmentalisation
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Product Departmentalisation
Product Departmentalisation
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Geographic Departmentalisation
Geographic Departmentalisation
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Hybrid Departmentalisation
Hybrid Departmentalisation
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Matrix Departmentalisation
Matrix Departmentalisation
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Formalisation
Formalisation
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Informalisation
Informalisation
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Formalisation of Process
Formalisation of Process
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Span of Control
Span of Control
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Viable Configuration
Viable Configuration
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Simple Structure
Simple Structure
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Enron - the energy company that 'invented' innovation
Enron - the energy company that 'invented' innovation
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Enron's 'aggressive' culture
Enron's 'aggressive' culture
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Enron's 'insider' trading
Enron's 'insider' trading
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Lehman Brothers - the risky investment bank
Lehman Brothers - the risky investment bank
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Lehman Brothers - accounting tricks
Lehman Brothers - accounting tricks
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Lehman Brothers - a culture of 'deal-making'
Lehman Brothers - a culture of 'deal-making'
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Fortis - the misinforming financial giant
Fortis - the misinforming financial giant
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Fortis's impact - a lesson in transparency
Fortis's impact - a lesson in transparency
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Study Notes
Structural Design Elements
- Structure is the formal arrangement of tasks within a business organization.
- Structure is needed for:
- Determining who is in charge of what
- Allocating resources
- Creating consistency among activities
- Key organizational elements are:
- Differentiation and integration
- Centralization and decentralization
- Formalization and informalization
Differentiation
- Dividing organizational practices into distinct tasks by smaller units.
- Setting up individual tasks to match individual capabilities, potentially favouring efficiency but potentially undermining motivation.
- Creating units to accomplish joint tasks and cluster related tasks.
Integration
- Coordinating distinct tasks of smaller units to complete coherent organizational practices.
- Coordinating tasks within a unit and across units using mechanisms like direct supervision, mutual adjustment, and standardization.
Span of Control
- Larger span of control when task homogeneity and standardization are high.
Centralization and Decentralization
- Centralization: Concentrating decision-making. -Pros: Low coordination costs, consistency and integration, speed of overall response. -Cons: Information overload, demotivation, slowness of local response.
- Decentralization: Distributing decision-making. -Pros: Manageability of information, speed of local response, match with specific expertise. -Cons: High coordination costs, consistency and integration issues, slowness of overall response.
Formalization and Informalization
- Formalization: Prescribed characteristics of expected behavior, reducing uncertainty, variability in processes and products, enhancing procedural fairness, discouraging undesired behavior. -Cons: Ignoring environmental changes, ignoring situational diversity, discouraging process improvement, discouraging creativity.
- Informalization: Emerging characteristics of expected behaviour. -Pros: Responding to unforeseen circumstances, improving processes, tailoring products, tapping into employee creativity. -Cons: Provoking uncertainty, risking low quality processes, undesired products, and decisions.
Contingencies Impacting Structure
- Internal contingencies (Size and age, Technology)
- Larger and older organizations tend toward more formalized, elaborate structures.
- Technology impacting formalization (regulating technology leads to higher formalization; unit production leads to smaller teams).
- External contingencies (Environmental complexity, Environmental turbulence)
- Higher complexity in the environment leads to more decentralization.
- High turbulence in the environment leads to more organic structure.
- Viable configurations: A coherent and consistent combination of design elements matching organizational contingencies.
Basic Configurations
- Simple
- Machine bureaucracy
- Professional bureaucracy
- Divisionalised form
- Adhocracy
Managing Sustainably
- Sustainable business: Economic viability and stakeholder satisfaction within planetary boundaries.
- Drivers of sustainable business(Instrumental, Relational, Moral, Legal).
International Environment
- International convergence - increasing similarities in countries due to globalization.
- International PESTEL Analysis: Political, Economic, Social, Technological, Ecological, Legal.
- Ghemawat's CAGE framework: Cultural, Administrative/Political, Geographic, Economic.
Internationalization Strategies
- Economic logics: Cost saving, Market access, Competition, Government policies.
- Vehicles for Internationalisation: Exporting, Sales subsidiaries, Production Subsidiaries, Locally oriented subsidiaries, Globally specialized subsidiaries.
- Greenfield, Brownfield.
Types of international structure
- Domestic Structure+Export
- Multidomestic Structure
- Transnational Structure
Ethical Manager
- Ethical dilemmas are situations where a decision benefits one party at the expense of another.
- Theories of ethics include Utilitarian, Moral rights, Fairness/Justice, Individualism, and Common good approach.
- Factors that influence ethical behavior: Individual characteristics (values, personality traits), organizational/structural variables, organizational culture, intensity of ethical dilemmas, moral decision-making (group dynamics, heuristics).
How to Improve Ethical Behavior
- Establish codes of ethics, hire individuals with high ethical standards, lead by example, set realistic goals, incorporate ethics into performance appraisals, provide ethics training, conduct independent social audits, and provide support for whistle-blowers.
- Ethical standards can be universal (universalism); and/or relative to the culture (relativism).
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