Organizational Design and Management Quiz
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Questions and Answers

Why do managers design layers, hierarchies, roles, and teams in an organization?

  • To divide & allocate tasks (correct)
  • To increase employee turnover
  • To discourage information flow
  • To create unnecessary complexity
  • According to Mintzberg's premise, how many natural configurations do many organizations fall close to?

  • Ten
  • Five (correct)
  • Seven
  • Three
  • What could be a consequence of poor organizational design as described in the text?

  • Tasks are not clearly divided and no one knows who’s doing what (correct)
  • Streamlined decision-making process
  • Increased collaboration among different functions
  • Enhanced information sharing
  • What happens when managers try to mix and match elements of different configurations according to Mintzberg?

    <p>They may end up with a misfit that won't wear very well</p> Signup and view all the answers

    How does poor organizational structure affect managers according to the Corkindale quote?

    <p>Results in unnecessary complexity, stress, and conflict</p> Signup and view all the answers

    Which of the following is a reason why managers design layers and hierarchies?

    <p>To create a culture</p> Signup and view all the answers

    Where does power primarily reside in a Simple Organisation according to Mintzberg's Ingredients?

    <p>In one powerful person</p> Signup and view all the answers

    Which type of organisation is likely to have a sharp division of labour and specialised work?

    <p>Machine Bureaucracy</p> Signup and view all the answers

    In a Professional Organisation, where does power primarily lie according to Mintzberg?

    <p>In the professionals</p> Signup and view all the answers

    Which type of organisation is known for having individual structures and granting managers a lot of autonomy?

    <p>Diversified Organisation</p> Signup and view all the answers

    When considering a machine bureaucracy, what is the primary source of power?

    <p>Technostructure</p> Signup and view all the answers

    Which type of organisation would most likely be project-based and have dispersed power among staff with complex expertise?

    <p>Adhocracy</p> Signup and view all the answers

    Study Notes

    Organisational Design

    • Consistency and coherence are key to organisational design.

    Mintzberg's Ingredients

    • Simple Organisations: power resides in one powerful person, often found in start-ups but also in larger organisations.
    • Machine Bureaucracy: usually large, mature organisations that mass produce, with power in the technostructure, characterized by formal procedures, specialized work, and sharp division of labour.
    • Professional Organisation: found in hospitals, accounting firms, and law practices, with power in professionals, operating in complex but stable environments.
    • Diversified Organisations: multi-nationals that were once machine bureaucracies but have diversified production, with divisions having individual structures and managers having a lot of autonomy (e.g. Amazon).
    • Adhocracy: found in consulting firms, film making, and software development, with power dispersed and staff having complex expertise, often project-based.

    Organisation Definition

    • An organisation is an ongoing group of individuals who are formally recognised as associated with the group, with a common set of goals that they are systematically structured to accomplish (Griseri, 2013).

    Why Managers Design Organisations

    • To divide and allocate tasks
    • To distribute rewards
    • To make information flow
    • To create a culture

    Consequences of Poor Design

    • Tasks are not clearly divided and no one knows who's doing what
    • No reward for work done
    • Lack of information about tasks
    • No or toxic company culture

    What Drives Organisational Structure

    • Mintzberg (1981) premises: many organisations fall close to one of five natural configurations, with distinct structural designs, situations, and periods of history.
    • Mixing and matching elements of different configurations can result in a misfit that won't work well.

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    Description

    Test your knowledge on why managers design layers, hierarchies, roles, and teams in organizations. Explore the consequences of failed organizational design such as unclear task divisions and lack of rewards.

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