Podcast
Questions and Answers
How should performance standards ideally be expressed?
How should performance standards ideally be expressed?
- In quantitative terms (correct)
- In qualitative terms
- In terms of organizational objectives
- In terms of employee effort
What does the quality aspect of performance standards address?
What does the quality aspect of performance standards address?
- When the work is produced
- The average unit of output an average employee may produce
- How quickly the work is produced
- How well the work is performed and/or how effective the final product is (correct)
Which type of control system deals with preventing problems before they occur?
Which type of control system deals with preventing problems before they occur?
- Feedback control
- Feedforward control (correct)
- Output control
- Concurrent control
What characteristic should a good control system possess according to the information provided?
What characteristic should a good control system possess according to the information provided?
What is the degree of willingness of employees to perform the job even if managers are not monitoring or imposing performance called?
What is the degree of willingness of employees to perform the job even if managers are not monitoring or imposing performance called?
What does organizational control primarily aim to regulate?
What does organizational control primarily aim to regulate?
Which type of control is focused on managing problems as they occur in real-time?
Which type of control is focused on managing problems as they occur in real-time?
What distinguishes feedforward control from other types of control?
What distinguishes feedforward control from other types of control?
In the feedback control model, what is the role of comparing performance to standards?
In the feedback control model, what is the role of comparing performance to standards?
What is the primary focus of the feedback control stage?
What is the primary focus of the feedback control stage?
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