Chapter 8 Organizational Control and Change Quiz
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Questions and Answers

What is the main purpose of organizational control?

  • To monitor and regulate organizational performance (correct)
  • To enforce strict rules and regulations
  • To define organizational culture
  • To reduce employee motivation

Which of the following is a part of the control process?

  • Ignoring employee feedback
  • Evaluating performance (correct)
  • Implementing random strategies
  • Setting unrealistic goals

What are the main output controls primarily used for?

  • Enforcing strict disciplinary actions
  • Creating a negative work environment
  • Coordinating and motivating employees (correct)
  • Promoting autonomy among employees

Which control method is useful for managing and motivating employees' behavior?

<p>Main behavior controls (D)</p> Signup and view all the answers

What does organizational culture or clan control contribute to?

<p>Creating an effective organizational architecture (B)</p> Signup and view all the answers

Why is managing change considered a vital management task?

<p>To address the need for organizational adaptation and growth (A)</p> Signup and view all the answers

What are control systems?

<p>Systems that provide managers with information about the organization's strategy and structure (C)</p> Signup and view all the answers

What is feedforward control?

<p>Control that allows managers to anticipate problems before they arise (A)</p> Signup and view all the answers

What is concurrent control?

<p>Control that gives managers immediate feedback on efficiency (B)</p> Signup and view all the answers

What are the characteristics of a good control system?

<p>Flexible, provides accurate information, and provides information in a timely manner (D)</p> Signup and view all the answers

What type of control involves financial measures of performance?

<p>Output control (A)</p> Signup and view all the answers

What do liquidity ratios measure?

<p>How well managers protect resources to meet short-term debt (A)</p> Signup and view all the answers

What do leverage ratios measure?

<p>How much debt or equity is used to finance operations (A)</p> Signup and view all the answers

What is the purpose of activity ratios?

<p>To measure how efficiently managers are creating value from assets (B)</p> Signup and view all the answers

What kind of controls would you expect to find most commonly used in a hospital?

<p>Output control and financial measures of performance (C)</p> Signup and view all the answers

What kind of controls would you expect to find most commonly used in a city police force?

<p>Rules and standard operating procedures (A)</p> Signup and view all the answers

What is the main purpose of organizational control?

<p>To monitor and regulate the performance of an organization and its members in achieving goals (C)</p> Signup and view all the answers

What are feedforward controls primarily used for?

<p>Predicting and preventing potential problems before they occur (D)</p> Signup and view all the answers

Which type of control involves financial measures of performance?

<p>Concurrent control (D)</p> Signup and view all the answers

Why is managing change considered a vital management task?

<p>To ensure organizational effectiveness over time (C)</p> Signup and view all the answers

What is the main output controls primarily used for?

<p>Coordinating and motivating employees (A)</p> Signup and view all the answers

What do behavior controls primarily involve?

<p>Managing and motivating employees' behavior (D)</p> Signup and view all the answers

Which type of control allows managers to anticipate problems before they arise?

<p>Feedforward control (C)</p> Signup and view all the answers

What does the quick ratio measure in financial performance?

<p>Liquidity to meet short-term debt (D)</p> Signup and view all the answers

Which type of control provides managers with immediate feedback on the efficiency of transforming inputs into outputs?

<p>Concurrent control (C)</p> Signup and view all the answers

What is the main purpose of activity ratios in financial performance?

<p>Measuring efficiency in creating value from assets (C)</p> Signup and view all the answers

Which type of control involves rules, standard operating procedures, and values to guide employee behavior?

<p>Clan control (D)</p> Signup and view all the answers

What type of control system allows managers to respond as needed and provides accurate and timely information?

<p>Flexible control system (A)</p> Signup and view all the answers

What are leverage ratios used to measure in financial performance?

<p>Amount of debt or equity used to finance operations (A)</p> Signup and view all the answers

Which type of organizational control involves operating budgets and direct supervision?

<p>Behavior control (A)</p> Signup and view all the answers

What kind of controls would you expect to find most commonly used in a city police force?

<p>Behavior controls (C)</p> Signup and view all the answers

What should a good control system provide according to the text?

<p>Accurate information in a timely manner (D)</p> Signup and view all the answers

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