Chapter 8 Organizational Control and Change Quiz
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Questions and Answers

What is the main purpose of organizational control?

  • To monitor and regulate organizational performance (correct)
  • To enforce strict rules and regulations
  • To define organizational culture
  • To reduce employee motivation
  • Which of the following is a part of the control process?

  • Ignoring employee feedback
  • Evaluating performance (correct)
  • Implementing random strategies
  • Setting unrealistic goals
  • What are the main output controls primarily used for?

  • Enforcing strict disciplinary actions
  • Creating a negative work environment
  • Coordinating and motivating employees (correct)
  • Promoting autonomy among employees
  • Which control method is useful for managing and motivating employees' behavior?

    <p>Main behavior controls</p> Signup and view all the answers

    What does organizational culture or clan control contribute to?

    <p>Creating an effective organizational architecture</p> Signup and view all the answers

    Why is managing change considered a vital management task?

    <p>To address the need for organizational adaptation and growth</p> Signup and view all the answers

    What are control systems?

    <p>Systems that provide managers with information about the organization's strategy and structure</p> Signup and view all the answers

    What is feedforward control?

    <p>Control that allows managers to anticipate problems before they arise</p> Signup and view all the answers

    What is concurrent control?

    <p>Control that gives managers immediate feedback on efficiency</p> Signup and view all the answers

    What are the characteristics of a good control system?

    <p>Flexible, provides accurate information, and provides information in a timely manner</p> Signup and view all the answers

    What type of control involves financial measures of performance?

    <p>Output control</p> Signup and view all the answers

    What do liquidity ratios measure?

    <p>How well managers protect resources to meet short-term debt</p> Signup and view all the answers

    What do leverage ratios measure?

    <p>How much debt or equity is used to finance operations</p> Signup and view all the answers

    What is the purpose of activity ratios?

    <p>To measure how efficiently managers are creating value from assets</p> Signup and view all the answers

    What kind of controls would you expect to find most commonly used in a hospital?

    <p>Output control and financial measures of performance</p> Signup and view all the answers

    What kind of controls would you expect to find most commonly used in a city police force?

    <p>Rules and standard operating procedures</p> Signup and view all the answers

    What is the main purpose of organizational control?

    <p>To monitor and regulate the performance of an organization and its members in achieving goals</p> Signup and view all the answers

    What are feedforward controls primarily used for?

    <p>Predicting and preventing potential problems before they occur</p> Signup and view all the answers

    Which type of control involves financial measures of performance?

    <p>Concurrent control</p> Signup and view all the answers

    Why is managing change considered a vital management task?

    <p>To ensure organizational effectiveness over time</p> Signup and view all the answers

    What is the main output controls primarily used for?

    <p>Coordinating and motivating employees</p> Signup and view all the answers

    What do behavior controls primarily involve?

    <p>Managing and motivating employees' behavior</p> Signup and view all the answers

    Which type of control allows managers to anticipate problems before they arise?

    <p>Feedforward control</p> Signup and view all the answers

    What does the quick ratio measure in financial performance?

    <p>Liquidity to meet short-term debt</p> Signup and view all the answers

    Which type of control provides managers with immediate feedback on the efficiency of transforming inputs into outputs?

    <p>Concurrent control</p> Signup and view all the answers

    What is the main purpose of activity ratios in financial performance?

    <p>Measuring efficiency in creating value from assets</p> Signup and view all the answers

    Which type of control involves rules, standard operating procedures, and values to guide employee behavior?

    <p>Clan control</p> Signup and view all the answers

    What type of control system allows managers to respond as needed and provides accurate and timely information?

    <p>Flexible control system</p> Signup and view all the answers

    What are leverage ratios used to measure in financial performance?

    <p>Amount of debt or equity used to finance operations</p> Signup and view all the answers

    Which type of organizational control involves operating budgets and direct supervision?

    <p>Behavior control</p> Signup and view all the answers

    What kind of controls would you expect to find most commonly used in a city police force?

    <p>Behavior controls</p> Signup and view all the answers

    What should a good control system provide according to the text?

    <p>Accurate information in a timely manner</p> Signup and view all the answers

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