32 Questions
What is the main purpose of organizational control?
To monitor and regulate organizational performance
Which of the following is a part of the control process?
Evaluating performance
What are the main output controls primarily used for?
Coordinating and motivating employees
Which control method is useful for managing and motivating employees' behavior?
Main behavior controls
What does organizational culture or clan control contribute to?
Creating an effective organizational architecture
Why is managing change considered a vital management task?
To address the need for organizational adaptation and growth
What are control systems?
Systems that provide managers with information about the organization's strategy and structure
What is feedforward control?
Control that allows managers to anticipate problems before they arise
What is concurrent control?
Control that gives managers immediate feedback on efficiency
What are the characteristics of a good control system?
Flexible, provides accurate information, and provides information in a timely manner
What type of control involves financial measures of performance?
Output control
What do liquidity ratios measure?
How well managers protect resources to meet short-term debt
What do leverage ratios measure?
How much debt or equity is used to finance operations
What is the purpose of activity ratios?
To measure how efficiently managers are creating value from assets
What kind of controls would you expect to find most commonly used in a hospital?
Output control and financial measures of performance
What kind of controls would you expect to find most commonly used in a city police force?
Rules and standard operating procedures
What is the main purpose of organizational control?
To monitor and regulate the performance of an organization and its members in achieving goals
What are feedforward controls primarily used for?
Predicting and preventing potential problems before they occur
Which type of control involves financial measures of performance?
Concurrent control
Why is managing change considered a vital management task?
To ensure organizational effectiveness over time
What is the main output controls primarily used for?
Coordinating and motivating employees
What do behavior controls primarily involve?
Managing and motivating employees' behavior
Which type of control allows managers to anticipate problems before they arise?
Feedforward control
What does the quick ratio measure in financial performance?
Liquidity to meet short-term debt
Which type of control provides managers with immediate feedback on the efficiency of transforming inputs into outputs?
Concurrent control
What is the main purpose of activity ratios in financial performance?
Measuring efficiency in creating value from assets
Which type of control involves rules, standard operating procedures, and values to guide employee behavior?
Clan control
What type of control system allows managers to respond as needed and provides accurate and timely information?
Flexible control system
What are leverage ratios used to measure in financial performance?
Amount of debt or equity used to finance operations
Which type of organizational control involves operating budgets and direct supervision?
Behavior control
What kind of controls would you expect to find most commonly used in a city police force?
Behavior controls
What should a good control system provide according to the text?
Accurate information in a timely manner
Test your understanding of organizational control and change with this quiz based on the learning objectives from Chapter 8 of McGraw Hill's 'Organizational Control and Change'. The quiz covers topics such as defining organizational control, the control process, main output controls, advantages, and disadvantages.
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