Organizational Behavior Quiz

<p>Plan, Do, Check, Act (B)</p> Signup and view all the answers

<p>Determining the contents, methods, and relationships of work (C)</p> Signup and view all the answers

<p>The creation of goods or services from raw materials (A)</p> Signup and view all the answers

<p>By enabling information flow and informed decision-making (B)</p> Signup and view all the answers

<p>Creating a new structure for tasks, authority, and relationships (B)</p> Signup and view all the answers

<p>To meet the demands of social responsibility, good citizenship, and responsible management. (C)</p> Signup and view all the answers

<p>The study of how individuals, groups, and structures interact within organizations. (C)</p> Signup and view all the answers

<p>Individuals have the same expectations and aspirations. (A)</p> Signup and view all the answers

<p>To predict and influence employee behavior effectively. (A)</p> Signup and view all the answers

<p>The interconnectedness and influence among individuals and groups. (C)</p> Signup and view all the answers

<p>To implement the tasks and goals set by leaders and managers. (C)</p> Signup and view all the answers

<p>Groups influence individual behavior which affects organizational performance. (B)</p> Signup and view all the answers

<p>They will need to adapt to changing customer demands and societal expectations. (B)</p> Signup and view all the answers

<p>Goals are often too abstract and difficult to measure. (C)</p> Signup and view all the answers

<p>Individual behavior, group dynamics, and organizational processes. (B)</p> Signup and view all the answers

<p>It lacks clear and quantifiable definitions for 'good education' and 'fair cost'. (B)</p> Signup and view all the answers

<p>Competition (B)</p> Signup and view all the answers

<p>It provides resources and opportunities but also poses challenges and constraints. (D)</p> Signup and view all the answers

<p>A company prioritizing customer satisfaction over profit margins. (D)</p> Signup and view all the answers

<p>Market demand (D)</p> Signup and view all the answers

<p>The interconnectedness of various elements within the organization. (C)</p> Signup and view all the answers

<p>Figurehead (B)</p> Signup and view all the answers

<p>Their formal position within the organization. (C)</p> Signup and view all the answers

<p>Spokesperson (C)</p> Signup and view all the answers

<p>To gather information about the internal and external environment affecting the organization. (A)</p> Signup and view all the answers

<p>Leader (D)</p> Signup and view all the answers

<p>Disseminator (C)</p> Signup and view all the answers

<p>Liaison (D)</p> Signup and view all the answers

<p>It involves a set of organized behaviors and roles. (A)</p> Signup and view all the answers

<p>Managing human diversity in terms of attitudes, perceptions, values, and performance (B)</p> Signup and view all the answers

<p>Motivation (E)</p> Signup and view all the answers

<p>Formal groups are created for specific tasks, while informal groups develop naturally among employees. (B)</p> Signup and view all the answers

<p>Cohesiveness can lead to both positive and negative outcomes for group performance. (C)</p> Signup and view all the answers

<p>The ability to influence others to achieve desired outcomes. (A)</p> Signup and view all the answers

<p>Interpersonal influence is the manifestation of power. (C)</p> Signup and view all the answers

<p>To motivate and encourage high performance. (D)</p> Signup and view all the answers

<p>To understand the reasons behind employees' actions and behaviors. (E)</p> Signup and view all the answers

<p>Mission (B)</p> Signup and view all the answers

<p>Organizing groups of employees to achieve specific goals (A)</p> Signup and view all the answers

<p>Goals (C)</p> Signup and view all the answers

<p>Controlling (D)</p> Signup and view all the answers

<p>Entity-centered influence is directed at the entire organization, while group-centered influence is directed at specific groups within the organization. (D)</p> Signup and view all the answers

<p>Individual standards focus on individual contributions, while group standards focus on collective achievements. (C)</p> Signup and view all the answers

<p>It aligns individual actions with overall organizational goals. (C)</p> Signup and view all the answers

<p>Motivating and inspiring employees to achieve organizational goals. (D)</p> Signup and view all the answers

Entities that enable people to achieve goals collectively.

The responsibilities and tasks managers perform within organizations.

Different perspectives to assess how well an organization achieves its goals.

A framework to evaluate how well an organization meets its goals.

Study of how individuals interact within organizations.

The relationships and interactions among individuals and groups.

Tasks taken on by individuals based on authority and power.

Tasks undertaken by individuals to support leadership and complete organizational goals.

The configuration of all jobs and their relationships within an organization.

The process of defining job contents, methods of work, and relationships to enhance performance.

Creating a new structure of tasks and authority lines to improve performance.

Activities that ensure coherent functioning through planning, doing, checking, and acting.

Processes like communication and decision-making that ensure effective performance.

Processes that transform raw materials into finished products.

Processes such as marketing and HR that assist technical processes in achieving objectives.

The ability to receive, transmit, and act on information linking the organization to its environment.

Traits such as attitudes, perceptions, personality, and values that influence performance.

The driving force behind how individuals work and interact with others.

Feedback and incentives that significantly impact individual performance.

Actions and interactions of individuals when part of a group.

Groups created by management based on job assignments.

Groups formed naturally as a result of employee interactions.

The ability to influence others to achieve desired outcomes.

Using power to affect the behavior of team members or subordinates.

The process of setting objectives and determining how to achieve them.

Arranging resources and tasks to implement the plans effectively.

Influencing and motivating individuals and groups to achieve objectives.

Monitoring performance and making adjustments to ensure goals are met.

Focus on personal standards of performance in achieving goals.

Emphasizes group standards and collective goals for effectiveness.

Focuses on organizational mission and standards for overall effectiveness.

Influence that comes from the organization's structure and culture.

Comparing actual performance against standards at three levels: Individual, Group, and Organizational.

A theorist who identified various managerial roles and behaviors in organizational settings.

Managerial roles that involve interaction and relationships with others.

Representing the organization symbolically and ceremonially without direct authority.

Influencing and directing others through formal authority and managerial actions.

Connecting and building networks with external parties like customers and suppliers.

Roles involving the processing and sharing of information inside and outside the organization.

Engaging in information seeking to stay aware of conditions affecting the organization.

A management process where goals are set, and performance is periodically evaluated.

When achieving one goal negatively impacts the ability to achieve others.

A holistic method to understand organizational effectiveness through system interactions.

Systems based on abstract concepts like language and its rules.

Tangible systems like equipment and machines that perform specific functions.

Intangible systems like organizational culture and internal processes.

A process where outputs are fed back into the system to influence future actions.

Recognizing patterns in individual, group, and organizational behavior to enhance effectiveness.