20 Questions
Which of the following is not a visible aspect of organizational behavior?
Attitudes
What is the focus of organizational behavior?
All of the above
Which of the following is not one of the goals of organizational behavior?
Measure employee productivity
What is employee productivity?
A performance measure of both work efficiency and effectiveness
What is turnover in an organization?
The voluntary and involuntary permanent withdrawal from an organization
What is organizational citizenship behavior?
Discretionary behavior that's not part of an employee's formal job description
What is job satisfaction?
The employee's general attitude towards their job
What is workplace misbehavior?
Intentional employee behavior that is harmful to the organization
Which of the following is not a physiological factor in organizational behavior?
Employee attitudes
What are the hidden aspects of organizational behavior?
Group norms
Which one of these is NOT a component of an attitude?
Emotional component
Which one of these is NOT an attitude that employees might hold?
Customer satisfaction
What are the top 5 contributing factors to employee engagement?
Respect, type of work, work/life balance, providing good service to customers, base pay
What is cognitive dissonance theory?
The theory that attitudes and behaviors need to be consistent
What determines how hard individuals try to reduce cognitive dissonance?
All of the above
If the factors creating cognitive dissonance are relatively unimportant, what is the pressure to correct the inconsistency?
Low
What affects individuals' reaction to cognitive dissonance?
All of the above
What influences the degree to which individuals are motivated to reduce cognitive dissonance?
All of the above
If individuals perceive cognitive dissonance as something about which they have no choice, what is their receptiveness to attitude change?
Low
What influences the degree to which individuals are motivated to reduce cognitive dissonance?
All of the above
Test your knowledge on the focus and goals of organizational behavior in this quiz. Learn about the study of people's actions at work and the challenges in understanding this field. Explore topics such as strategies, objectives, policies, procedures, and more.
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