Organizational Behavior Quiz

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Questions and Answers

What is one potential disadvantage of increased organizational size?

  • Enhanced decision-making speed
  • Improved employee morale
  • Increased bureaucratic controls (correct)
  • Greater flexibility in adapting to change

Which phase of the organizational life cycle typically involves significant downsizing?

  • Growth Phase
  • Decline Phase (correct)
  • Maturity Phase
  • Introduction Phase

What challenge is often associated with bureaucracy in a changing world?

  • Increased employee autonomy
  • Enhanced ability to innovate
  • Lower costs due to streamlined processes
  • Rigidity in operations (correct)

How does organizational decline typically manifest in businesses?

<p>As a result of reduced sales and profits (C)</p> Signup and view all the answers

What is a key factor that differentiates bureaucracy from other forms of organizational control?

<p>Hierarchical rules and procedures (A)</p> Signup and view all the answers

What does it indicate when an organization fails to adapt to changes in the environment?

<p>The organization is vulnerable to environmental shifts. (C)</p> Signup and view all the answers

Which of the following scenarios best describes vulnerability in small companies?

<p>A small company with a solid customer base yet struggles with cash flow. (C)</p> Signup and view all the answers

What is a consequence of an organization taking past successes for granted?

<p>A stagnation in adapting to new market demands. (A)</p> Signup and view all the answers

Which factor is NOT likely to contribute to an organization becoming overly attached to past practices?

<p>Successful adaptation to a diverse customer base. (D)</p> Signup and view all the answers

Which condition is likely to increase the vulnerability of a small company?

<p>Operating with limited resources and experience. (A)</p> Signup and view all the answers

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Flashcards

Organizational Inertia

When an organization becomes complacent, clings to outdated practices, and fails to adapt to changes in its surroundings.

Inability to Prosper

An inability to thrive and flourish in its environment, due to a lack of adaptability or response to changes.

Vulnerability (for young companies)

A state of vulnerability faced by young companies that haven't established a strong foundation yet.

Is Bigger Better?

The idea that larger organizations are always more successful is not always true. Growth can bring benefits, but also challenges like bureaucracy, complexity, and inflexibility.

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Organizational Life Cycle

Organizations go through stages, similar to humans. From birth (startup) to growth, maturity (stability), and decline (possible closure).

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Bureaucracy

Red tape, rules, and procedures. It's a structured way to manage large organizations, but can become rigid and inefficient.

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Bureaucracy in a Changing World

Bureaucracy is facing challenges in today's fast-paced, globalized world. Companies are adapting to be more agile and responsive.

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Bureaucracy vs Other Forms of Control

Control can be achieved through various methods like bureaucracy, market mechanisms (competition), or clan control (shared values). Each has advantages and disadvantages.

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Study Notes

Organization Size, Life Cycle & Decline

  • Organization size: Is bigger better?

    • Pressure for growth:
      • Compete on a global scale
      • Invest in new technology
      • Control distribution
      • Guarantee access to markets
      • Stay economically healthy
      • Power & increased revenues
      • Attractive for quality employees
  • Organizational Life Cycle

    • Large and Small Organizations:
      • Large (Economies of scale, global reach, vertical hierarchy, complex, stable market, organization men)
      • Small (Responsive, flexible reach, flat structure, simple, niche-finding, entrepreneurs)
    • Stages of Life Cycle Development:
      • Entrepreneurial Stage.
      • Collectivity Stage.
      • Formalization Stage
      • Elaboration Stage
    • Organizational characteristics during life cycle
      • Entrepreneurial: small, nonbureaucratic, one-person show, devoted to survival and production of single product, crisis = need for leadership
      • Collectivity: growth is rapid, employees are excited, mostly informal, strong leadership (Jeff Bezos example), continued growth is major goal, crisis = need for delegation
      • Formalization: entering midlife, bureaucratic characteristics emerge, adds staff, develops complementary products, has a clear hierarchy/division of labor (includes R&D department), internal stability and market expansion, crisis = too much red tape
      • Elaboration: large and bureaucratic with extensive control systems, attempts to develop team orientation, top managers are concerned about complete organization, stature and reputation are important, innovation is institutionalized, crisis = need for revitalization

Mergers

  • Mergers and their impacts:
    • AOL/Time Warner (2001) – $148 billion loss
    • Vodafone/Mannesmann (2000) – $299 billion loss
    • Pfizer/Warner-Lambert (2000) – $78 billion loss
    • General example of mergers resulting in values being created or destroyed.
  • Size is not always a strategy (mergers)

Bureaucracy

  • Max Weber's thoughts on bureaucracy:

    • Bureaucracy
    • Efficiency & rationalization of organizations
  • Bureaucracy is beneficial

    • Most efficient organizing system
    • Allows organizational activities to be predictable
    • Sensible mechanism for supervision & control
  • Bureaucracy has problems

    • Problems with bureaucracies in rapidly changing environments need innovative structural and temporary solutions.
    • Prevent bureaucratic slow response
    • High uncertainty: loosen lines of command, work across departments
  • 3 Organizational control strategies

    • Bureaucracy (Rules, Standards, Hierarchy, Legitimate Authority)
    • Market (Prices, competition, exchange relationship)
    • Clan (Tradition, shared values & beliefs, trust)
    • Self control - individual values, goals, and standards

Organizational Decline

  • Definition of Organizational Decline:
    • Substantial, absolute decrease in an organizational resource base over time
  • Causes of Organizational Decline:
    • Organizational Atrophy, Vulnerability and Environmental decline/competition
  • Model of decline stages:
    • Blinded, Inaction, Faulty Action, Crisis, Dissolution
    • The different stages of decline, their characteristics and how to solve the issue
  • Downsizing implementation:
    • Communicate more, not less
    • Provide assistance to displaced workers
    • Help survivors to thrive

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