Organizational Behavior Overview

Which of these options are correct? (Select all that apply) refers to evaluative statements or judgments concerning objects, people, or events.

The statement, "A person who eats meat and then fights for animal rights demonstrates double standards" is an evaluative statement. Such an opinion constitutes the ______ component of an attitude.

Which of the following statements represents the cognitive component of attitude?

Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her team and often gets the highest number of corporate accounts for the company. However, she feels that she does not get sufficient credit for her hard work. During lunch, she says to her colleague, "I have been getting the largest accounts for the bank for the past eight months. Yet, my manager never acknowledges the kind of effort I put in to get these accounts." Which component of attitude is being demonstrated by Jones?

Which of the following is an example of the affective component of an attitude?

Johanna Rouse feels disheartened because she was not selected for the campaign exchange program in Amsterdam. Which component of an attitude does Rouse's feeling represent?

Janice Hartley works as a writer at a fashion magazine in New York. She was recently asked by her editor to write an article on "10 must-haves for the autumn season." Her editor has now sent back the article saying it is not interesting enough to hold the attention of the reader. Janice is upset and disappointed about the feedback. Which component of an attitude is represented in this scenario?

Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Mayfield will be demonstrating the ______ component of an attitude.

Which of the following statements is an example of the behavioral component of an attitude?

Sarah Mayer works as a security officer and is in charge of keeping track of who is in the office at any given time. She notices that some employees do not sign out of the office when they go out for meals, which makes it difficult to keep track of attendance of employees. Even though Mayer asked the employees repeatedly to sign out, they have not followed her advise. She now decides to report the issue to her supervisor. Which of the following components of an attitude is being demonstrated by Mayer?

The theory of cognitive dissonance was proposed by ______.

Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes?

Any incompatibility between two or more attitudes or between behavior and attitudes results in ______.

Which of the following statements is most likely to be true regarding cognitive dissonance?

Leon Festinger argued that ______ follow(s) ______.

Kim Anderson works as a campaign manager at an environmental organization in Ottawa. In the past few months, she has noticed that her team member Janice Kenneth has shown a lot of potential as the next project lead. However, Anderson heard from the grapevine that Kenneth may be quitting the job. She now needs to know whether she has the intention to lead the campaign in the next few months, which are crucial months for the campaign. Which of the following questions would best help Anderson understand Kenneth's intention toward the project?

With reference to cognitive dissonance, in which of the following situations is the attitude-behavior relationship most likely to be strong?

Which of the following is true of moderating variables in attitude relationships?

Which of the following is most likely to be related to reduced absences and lower resignation rates?

______ refers to a positive feeling about one's job resulting from an evaluation of its characteristics.

Which of the following statements represents a person's job attitude?

Which of the following actions best represents Kelly's high job involvement?

High levels of both job involvement and psychological empowerment are positively related to ______.

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy is termed as ______.

The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is referred to as ______.

In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers promising. In the past two years, she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. After learning about her management's decision, she is extremely frustrated and is beginning to resent the job she does. However, she knows there is nothing she can do and continues working because of the good perks and salary benefits the job offers. How can Loranzo's job attitude be best described?

Which of the following questions best helps understand an employee's organizational commitment?

Organizational commitment is defined as ______.

______ is the degree to which employees believe the organization values their contribution and cares about their well-being.

Which of the following questions best helps understand the degree of perceived organizational support among employees?

Lillian Stintson works for a global women's rights organization. In the past few months, she has traveled across the globe for the campaign she was working on. In addition, she has been working weekends to meet campaign milestones. She has now decided to take a month's holiday to relax herself and get the much needed break. She knows that the organization will understand her need for a long holiday. Which of the following best represents Stintson's feeling?

Employees are most likely to perceive their organization as supportive when ______.

An individual's involvement with, satisfaction with, and enthusiasm for, the work he performs is known as ______.

Which of the following is most likely to be a characteristic of disengaged employees?

The human resource department of Palmer Inc. is aiming to understand the degree of employee engagement in the organization. Which of the following statements would best help them in the process?

Which of the following statements is most likely to be true about the major job attitudes?

Which of the following statements is true about measuring job satisfaction?

Which of the following groups appears to have the highest levels of job satisfaction?

Higher levels of job satisfaction have been reported in the United States. This may be because ______.

Which of the following is true about the correlation between salary and job satisfaction?

Dennis Galvan works as a campaigner at Green Earth, an environmental organization. Every month, his organization arranges a team outing where they indulge in football and other team building activities. The human resource department ensures that there are regular interactions between employees through team dinners and cultural events. According to the information given in this case, which of the following is most likely to be the reason of Galvan's high-level of satisfaction toward his job?

Christina Hutchins was recently recruited by a publishing firm in Manhattan. During her first month in the job, she demonstrated positive core self-evaluations. Which of the following did she most likely do?

Employees with positive core self-evaluations believe in their inner worth and basic competence, and are more satisfied with their jobs than those with negative core self-evaluations. The concept of positive core self-evaluations indicates that ______.

The exit-voice-loyalty-neglect framework aids in understanding the consequences of ______.

The ______ response includes actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and undertaking some forms of union activity.

Henry Hutchins is discontent with his job but believes that his supervisor is a good man who will do the needful to reduce his dissatisfaction with the job. He has decided to just wait and give his supervisor some time until conditions improve. Henry's response to this problem is termed as ______.

Susan Daniels works for an event management company and is discontent with her job because she was passed over for a promotion. She has now composed a list of concerns and plans to discuss the issue with her supervisor. Daniels' response to the problem is referred to as ______.

Maria Womack who worked for a bank in Michigan was dissatisfied with the way her manager treated her. She is planning to quit her job and find a new position with another competitor bank. Her action represents the ______ response.

Steve Werner is unhappy with his job and takes every possible vacation and sick day to avoid going to work. In addition, whenever he goes to work, he shows up late and skips important meetings. Werner is expressing his dissatisfaction through the ______ response.

Joe Dailey is unhappy with his job because he has not received the promotion due to him several years ago. However, in spite of this, he speaks up to support his company's actions even when the local newspaper is criticizing them. Which of the following types of response represents his behavior?

Sarah Mayer works as a marketing executive and has been unhappy with her job profile for several months now. Over the months, she has regularly discussed with her manager how her skills lie in administrative tasks instead of in marketing. In addition, she discusses how she can make a smooth transition into the administrative role. Which type of response is Mayer using in this situation?

Attending union meetings as a way of coping with job dissatisfaction is an example of a(n) ______ response.

Which of the following is a type of response to dissatisfaction that is constructive and passive?

The performance variables productivity, absenteeism, and turnover are generally considered a part of the ______ behaviors in the exit-voice-loyalty-neglect framework.

Attitudes

Cognitive Component of Attitude

Affective Component of Attitude

Behavioral Component of Attitude

Cognitive Dissonance

Factors Influencing Cognitive Dissonance

Attitudes Follow Behavior

Job Satisfaction

Job Involvement

Psychological Empowerment

Organizational Commitment

Perceived Organizational Support (POS)

Employee Engagement

Single Global Rating Approach

Summation of Job Facets Approach

Salary and Job Satisfaction

Social Context and Job Satisfaction

Core Self-Evaluations and Job Satisfaction

Exit-Voice-Loyalty-Neglect Framework

Voice Response

Loyalty Response

Exit Response

Neglect Response

Deviant Workplace Behavior

Employee Withdrawal

Managing Deviance

Importance of Employee Attitudes

Boosting Job Satisfaction

Impact of Job Satisfaction on Performance