Organizational Behavior Management Overview
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Questions and Answers

What is the primary mission of the Journal of Organizational Behavior Management?

  • To serve as a platform for job postings in industrial psychology
  • To publish articles on scientific principles to improve organizational performance through behavior change (correct)
  • To discuss the historical foundations of organizational psychology
  • To conduct empirical research on industrial management techniques
  • Which organization represents the field of Organizational Behavior Management?

  • The Organizational Behavior Management Network (correct)
  • The Association for Organizational Psychology
  • The Society for Behavioral Analysis
  • The International Society for Performance Management
  • What significant contribution did B.F. Skinner make to the development of OBM?

  • He conducted the first performance management experiment
  • He wrote about wage schedules in his 1953 text (correct)
  • He introduced the concept of behavioral safety
  • He founded the Society for Industrial Organizational Psychology
  • Which subdiscipline emerged from OBM focusing on enhancing workplace safety?

    <p>Behavioral Safety</p> Signup and view all the answers

    How many members does the Society for Industrial–Organizational Psychology have?

    <p>More than 9,600</p> Signup and view all the answers

    What is the main focus of organizational behavior management (OBM)?

    <p>Manipulating individual environmental variables to influence behavior</p> Signup and view all the answers

    How does OBM relate to industrial-organizational psychology?

    <p>Both are concerned with applying psychological or behavioral knowledge to work environments</p> Signup and view all the answers

    What significant finding arose from the Hawthorne studies?

    <p>Environmental changes, such as observation, can impact worker performance</p> Signup and view all the answers

    Which aspect differentiates OBM from the broader field of behavior analysis?

    <p>OBM emphasizes the manipulation of environmental variables over theoretical models</p> Signup and view all the answers

    What was the main aim of using the Performance Diagnostic Checklist in the store?

    <p>To examine variables causing cash shortages</p> Signup and view all the answers

    What is primarily not the focus of the hypothetical/deductive model in behavior analysis?

    <p>Testing a hypothesis for validity</p> Signup and view all the answers

    In the PIC/NIC analysis, what does the 'PIC' stand for?

    <p>Positive Immediate Consequences</p> Signup and view all the answers

    What outcome resulted from the interventions based on the Performance Diagnostic Checklist?

    <p>Dramatic reduction in cash shortages</p> Signup and view all the answers

    Which of the following is NOT a type of consequence evaluated in the PIC/NIC analysis?

    <p>Positive future and uncertain</p> Signup and view all the answers

    Who were the participants in the study conducted at the store?

    <p>The customer-service representatives</p> Signup and view all the answers

    What is a primary focus of Industrial-Organizational psychologists?

    <p>Organizational culture and leadership</p> Signup and view all the answers

    What distinguishes Organizational Behavior Management (OBM) from traditional psychology?

    <p>OBM has a strictly behavior-analytic orientation.</p> Signup and view all the answers

    Which of the following is a common research method used by Industrial-Organizational psychologists?

    <p>Correlational designs</p> Signup and view all the answers

    What type of outcomes do OBM practitioners primarily work to improve?

    <p>Performance deficits</p> Signup and view all the answers

    Which notable figure co-founded Behavioral Systems, Inc., an OBM consulting firm?

    <p>Fran Tarkenton</p> Signup and view all the answers

    Study Notes

    Organizational Behavior Management (OBM)

    • OBM is a branch of applied behavior analysis
    • It applies behavioral principles to individuals and groups
    • Used in business, industry, government, and human-service settings
    • Related to applied behavior analysis and industrial-organizational psychology
    • Both focus on applying psychological or behavioral knowledge to work settings
    • OBM differs from industrial-organizational psychology in its conceptual orientation, techniques, and topics studied
    • Industrial-organizational psychology is more eclectic
    • OBM focuses on behavior analysis
    • OBM focuses on assessing and improving performance
    • Focuses on common assessment and intervention strategies across subdisciplines

    OBM History

    • Precursors date back to the 1950s
    • Skinner's 1953 text mentioned economic control and differential reinforcement
    • 1960s and 1970s saw rapid expansion
    • Professionals founded consulting firms (Praxis, Behavioral Systems, Inc.)
    • Researchers established the Journal of Organizational Behavior Management
    • Fortune magazine covered a successful OBM application at Emery Air Freight

    Performance Management

    • A subdiscipline of OBM
    • Focuses on improving individual or group employee performance
    • Uses a step-by-step process
    • Step-by-step process involves identifying target performance, assessing environmental variables influencing performance, intervening to improve performance, evaluating social validity, and maintenance of improvements

    Assessment in Performance Management

    • PIC/NIC analysis is a common method
    • Analyzes of consequences (positive/negative, immediate/future, certain/uncertain)
    • Aims to adjust consequences to increase desired performance
    • Performance Diagnostic Checklist is another common tool
    • Developed through OBM consultant interviews, addressing antecedents and consequences, and knowledge and skill deficits

    Intervention in Performance Management

    • Antecedent-based interventions involve task clarification and training
    • Consequence-based interventions include feedback and incentives
    • Task clarification involves defining employee responsibilities related to desired performance
    • Training involves describing, modeling, and providing feedback on the desired performance
    • Reduced response effort involves minimizing the difficulty of the task
    • Feedback can be delivered by peers, supervisors, consultants, etc., in various formats (oral, written, graphic)
    • Incentives or pay-for-performance systems lead to increased productivity

    Behavioral Safety

    • Focuses on using behavioral principles to improve safety performance
    • First OBM safety study published in 1978
    • OBM focus is on directly manipulating variables influencing safety
    • Workplace injuries and illnesses are addressed
    • Research emphasizes behavior-based interventions and improved safety practices

    Behavioral-Systems Analysis

    • Examines organizational systems and processes

    • Focuses on how parts of an organization interact and influence results (e.g., sales, expenses, customer service)

    • Assessments in behavioral-systems analysis analyze organizational systems and processes

    • Aims to link interventions to important organizational goals

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    Description

    This quiz explores the key concepts and history of Organizational Behavior Management (OBM), a field focused on applying behavioral principles in various settings. Learn about its relationship with applied behavior analysis and industrial-organizational psychology, while understanding its unique techniques and approaches.

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