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What are the 4 components of organizational behavior?
What are the 4 components of organizational behavior?
What are the 5 important factors that influence organizational behavior in the workplace?
What are the 5 important factors that influence organizational behavior in the workplace?
IQ (Intelligence Quotient) cannot be learned, it is an inborn trait.
IQ (Intelligence Quotient) cannot be learned, it is an inborn trait.
True (A)
EQ (Emotional Quotient) is an innate trait that can't be learned or developed.
EQ (Emotional Quotient) is an innate trait that can't be learned or developed.
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What are the characteristics of conscientious employees?
What are the characteristics of conscientious employees?
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What are the characteristics of extroverted employees?
What are the characteristics of extroverted employees?
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What does the 'idiographic' approach to personality theory focus on?
What does the 'idiographic' approach to personality theory focus on?
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What does the 'nomothetic' approach to personality theory focus on?
What does the 'nomothetic' approach to personality theory focus on?
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What are the three components of an attitude?
What are the three components of an attitude?
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What are the components of Freuds Psychodynamic theory?
What are the components of Freuds Psychodynamic theory?
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What are the components of Eysenck's Type Theory?
What are the components of Eysenck's Type Theory?
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What are the components of Cattell's Trait Theory?
What are the components of Cattell's Trait Theory?
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What are the five traits that make up the 'Big 5' Personality Traits?
What are the five traits that make up the 'Big 5' Personality Traits?
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What is Self-Efficacy?
What is Self-Efficacy?
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What is the difference between Internal and External Locus of Control?
What is the difference between Internal and External Locus of Control?
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Describe the perceptual process.
Describe the perceptual process.
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What are perceptual distortions?
What are perceptual distortions?
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What is the Contrast Effect?
What is the Contrast Effect?
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What are the three components of Attribution Theory?
What are the three components of Attribution Theory?
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Which of these are components of an attitude?
Which of these are components of an attitude?
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Prejudice is an unconscious negative attitude toward a specific group of people.
Prejudice is an unconscious negative attitude toward a specific group of people.
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What is the difference between Implicit and Explicit Prejudice?
What is the difference between Implicit and Explicit Prejudice?
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What is value?
What is value?
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What are the three main factors that influence attitudes?
What are the three main factors that influence attitudes?
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What are the external environments that can affect job satisfaction?
What are the external environments that can affect job satisfaction?
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What is the Icebergs Theory?
What is the Icebergs Theory?
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What is Power Distance?
What is Power Distance?
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What is Individualism vs Collectivism?
What is Individualism vs Collectivism?
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What is Masculinity vs Feminity?
What is Masculinity vs Feminity?
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What is Uncertainty Avoidance?
What is Uncertainty Avoidance?
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What is the Task Characteristics Approach?
What is the Task Characteristics Approach?
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What is the Social Information Processing Approach?
What is the Social Information Processing Approach?
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What is the Dispositional Approach?
What is the Dispositional Approach?
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What are the three organizational commitments distinguished by Allen and Myer?
What are the three organizational commitments distinguished by Allen and Myer?
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What are the two main types of behaviors in an organization?
What are the two main types of behaviors in an organization?
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What is Presenteeism?
What is Presenteeism?
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Describe the key drivers of performance in an organization.
Describe the key drivers of performance in an organization.
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What are some of the possible indicators of low motivation in the workplace?
What are some of the possible indicators of low motivation in the workplace?
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What are Maslow's Hierarchy of Needs?
What are Maslow's Hierarchy of Needs?
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What are the two key factors in Herzberg's Two-Factor Theory?
What are the two key factors in Herzberg's Two-Factor Theory?
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What are the hygiene factors in Herzberg's Two-Factor Theory?
What are the hygiene factors in Herzberg's Two-Factor Theory?
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What are the motivation factors in Herzberg's Two-Factor Theory?
What are the motivation factors in Herzberg's Two-Factor Theory?
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What are the three needs in McClelland's Theory of Needs?
What are the three needs in McClelland's Theory of Needs?
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What is Equity Theory?
What is Equity Theory?
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What is Expectancy Theory?
What is Expectancy Theory?
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What is the Goal Setting theory?
What is the Goal Setting theory?
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What is positive reinforcement?
What is positive reinforcement?
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What are the stages of Tuckman's Model of team development?
What are the stages of Tuckman's Model of team development?
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What are the key attributes of a successful team?
What are the key attributes of a successful team?
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Describe some of the methods used to develop needs assessments for teams and organizations.
Describe some of the methods used to develop needs assessments for teams and organizations.
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What are some of the common off-the-job training methods?
What are some of the common off-the-job training methods?
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Describe the four levels of training evaluation.
Describe the four levels of training evaluation.
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What is an interactive process?
What is an interactive process?
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What are the four types of learners in the VARK model?
What are the four types of learners in the VARK model?
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What are the psychological symptoms of stress?
What are the psychological symptoms of stress?
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What are the behavioral symptoms of stress?
What are the behavioral symptoms of stress?
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What are some of the environmental factors that can contribute to stress?
What are some of the environmental factors that can contribute to stress?
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What are some of the organizational factors that can contribute to stress?
What are some of the organizational factors that can contribute to stress?
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What are some of the personal factors that can contribute to stress?
What are some of the personal factors that can contribute to stress?
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What is a positive outcome of experiencing stress?
What is a positive outcome of experiencing stress?
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What are some individual strategies for managing stress?
What are some individual strategies for managing stress?
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What are some management strategies for managing stress?
What are some management strategies for managing stress?
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What is the Leader Member Exchange Theory?
What is the Leader Member Exchange Theory?
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What are the characteristics of distributed leadership?
What are the characteristics of distributed leadership?
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What are the characteristics of charismatic leadership?
What are the characteristics of charismatic leadership?
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What are the characteristics of transformational leadership?
What are the characteristics of transformational leadership?
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Study Notes
Organizational Behavior Exam - Semester 3
- Covers 10 multiple choice questions (20 marks), 4 short answer questions (10 lines each, 20 marks), and 2 long answer questions (15 lines each, 60 marks)
Components of Organizational Behavior
- Sociology: Measures social systems
- Social: Interpersonal and working relationships
- Anthropology: How different cultures interact
- Psychology: Attitudes and changes in workplace behavior
Important Factors in Organizational Behavior
- People: Improving efficiency, monitoring external factors, coordination between levels.
- Structures: Organizational structure and coordination.
- Technology: Completing tasks faster and to a higher standard.
- Environment: Working environment enables employee motivation. Internal and external environments are considered.
- Teamwork: Increased efficiency by sharing tasks, ideas, and responsibilities. Team dynamics play a vital role in employee retention and lower training costs.
Intelligence Quotient (IQ)
- Inborn ability
- Logical reasoning
- Abstract thinking
- Recognizing high intelligence
Emotional Quotient (EQ)
- Emotional intelligence that can be developed through experience
Personality Theories
- Idiographic: Personality traits that are individual to a person
- Nomothetic: Personality traits that vary to specific dimensions across the population.
- Freud's Psychodynamic Theory: The Id, Ego, and Super Ego that impact personality.
- Eysenck's Type Theory: Different personality types based on emotional stability and extroversion.
- Cattell's Trait Theory: Exploring surface and source traits. Cattell's 16 personality factor questionnaire
The Big 5 (OCEAN)
- Openness
- Conscientiousness
- Extroversion
- Agreeableness
- Neuroticism (Emotional Stability)
Self-Esteem
- Individual's perception of self-worth.
Self-Efficacy
- Belief in one's ability to perform a task.
Locus of Control
- Internal: Believing one's actions control their outcomes.
- External: Believing external forces control their outcomes.
Myers Briggs Type Indicator
- Categorizes personality types (e.g., introvert/extrovert)
Perceptual Process
- Environmental stimuli are encountered
- Stimuli are selected and organized
- Reactions to stimuli are developed
- Stimuli and situations are interpreted.
- Perceptual distortions: errors in judgement, stereotypical thinking, prejudice
Attribution Theory
- Identifying reasons for behaviors. Consensus, consistency, and distinctiveness factors are assessed to understand the causes behind behavior.
Attitude Components
- Cognitive: Belief about a topic
- Affective: feelings about a topic
- Behavioral: Actions reflecting beliefs and feelings
Prejudice
- Negative attitudes toward specific groups.
What is Value?
- Importance a person assigns to an object or concept
What are Attitudes?
- Shaped by social factors from parents, friends, and culture.
External Environments Affecting Job Satisfaction
- Family, social, professional, macro economic, societal beliefs, and religion.
Iceberg Theory
- Visible aspects of culture (behavior, language).
- Invisible aspects of culture (traditions, history, religion)
Power Distance
- How people view and accept power distribution. Hierarchical order often associated with high power distance.
Individualism vs. Collectivism
- Individualism: Prioritizes individual needs.
- Collectivism: Prioritizes group needs
Masculinity vs. Femininity
- Masculinity: Driven by competition, success, achievements.
- Femininity: Striving for quality of life and care for others.
Uncertainty Avoidance
- Degree of tolerance for the unknown in a society. High scores associate with strict rules and regulations.
Task Characteristics Approach
- Framework for understanding how task properties influence employee motivation, satisfaction, and performance.
- Job attributes shaped by social cues.
Organizational Commitment
- Continuous commitment: Risks involved with leaving the organization
- Affective commitment: Emotional investment
- Normative commitment: Perceived moral obligation to the organization
Prosocial Behaviours
- Actions that benefit the organization
Deviant Behaviours
- Actions that are negative and detract from the organization
Presenteeism
- Showing up to work while ill but not being productive.
Motivation Factors
- Factors that cause job satisfaction
Hygiene Factors
- Factors that prevent job dissatisfaction
Maslow's Hierarchy of Needs
- Hierarchy of human needs, progressing from basic physiological to self-actualization.
Herzberg's 2-Factor Theory
- Hygiene factors prevent dissatisfaction; motivating factors cause satisfaction.
McClelland's Theory of Needs
- Need for achievement, affiliation, and power drive human behavior.
Equity Theory
- Individuals compare their circumstances to others'
Expectancy Theory
- Thought process in choosing actions based on their consequences
Goal Setting Theory
- Importance of conscious goals and intentions in human behavior
Specific, Measurable, Achievable, Realistic, Time-Bound (SMART) Goals
- Well-defined goals help improve performance.
Positive and Negative Reinforcement
- Increasing desired behavior (positive) and lessening undesired behavior (negative)
Tuckman Model
- Stages of team development (forming, storming, norming, performing, adjourning)
Successful Team Characteristics
- Interpersonal skills, open communication, and commitment.
Training Evaluation Methods
- Reactions , learning, behavior, and results
Interactive Process
- Method of training
Psychological Stress Symptoms
- Physiological and behavioral symptoms of stress.
Environmental and Organizational Stress Factors
- Internal and external factors that cause stress.
Coping Strategies to Manage Stress
- Individual strategies to alleviate stress (listening to music, yoga, meditation, etc.)
- Management strategies implemented by the organization to reduce stress
Leadership Theories
- Distributed leadership (group of leaders to problem-solve).
- Charismatic leadership (leader with a positive attribute).
- Transformational leadership (starts with a vision and inspires change).
- Transactional leadership (managing/supervising employees).
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Description
Prepare for your Semester 3 Organizational Behavior exam with this comprehensive quiz. The content covers key aspects such as sociology, psychology, and teamwork dynamics within organizations. Test your understanding with a variety of question formats including multiple choice, short answer, and long answer questions.