Organizational Behavior Chapter 3

The three components of an attitude are cognitive (beliefs), affective (feelings), and behavioral (actions).

Attitudes influence behavior by determining how individuals act in situations, often seeking consistency between their beliefs and actions.

Job satisfaction is the level of contentment employees feel regarding their work roles and environment.

<p>The main causes of job satisfaction include the nature of the work itself, organizational support, relationships with colleagues, and compensation.</p> Signup and view all the answers

<p>Three outcomes of job satisfaction are higher employee productivity, lower turnover rates, and increased organizational commitment.</p> Signup and view all the answers

<p>Four employee responses to job dissatisfaction are exit (leaving the job), voice (expressing concerns), loyalty (staying and hoping for change), and neglect (reducing effort).</p> Signup and view all the answers

<p>Cognitive dissonance occurs when there is a perceived incompatibility between attitudes or between behavior and attitudes, prompting individuals to seek consistency.</p> Signup and view all the answers

<p>It's important because understanding this relationship helps managers foster a positive work environment, increase job satisfaction, and improve overall productivity.</p> Signup and view all the answers

<p>The intrinsic nature of the work, social interactions, and supervision are key job conditions affecting satisfaction.</p> Signup and view all the answers

<p>Employees with positive core self-evaluations tend to be more satisfied with their jobs than those with negative evaluations.</p> Signup and view all the answers

<p>Higher average pay is generally associated with greater job satisfaction among employees.</p> Signup and view all the answers

<p>CSR involves self-regulated actions by a company to benefit society or the environment beyond legal requirements.</p> Signup and view all the answers

<p>Millennials often prioritize social and environmental responsibility, making CSR significant for their job satisfaction.</p> Signup and view all the answers

<p>Positive job conditions like engaging work and supportive supervision can enhance employee well-being.</p> Signup and view all the answers

<p>Social interactions at work can lead to increased job satisfaction by fostering a sense of belonging and support.</p> Signup and view all the answers

<p>No, not everyone finds value in CSR initiatives; the importance can vary among different employees.</p> Signup and view all the answers

<p>Employee engagement refers to an individual’s involvement, satisfaction, and enthusiasm for their work, which is crucial for enhancing productivity and morale.</p> Signup and view all the answers

<p>Major job attitudes, while distinct, are highly related and can overlap, potentially causing confusion in understanding their differences.</p> Signup and view all the answers

<p>Job satisfaction is a positive feeling about a job that arises from evaluating its characteristics.</p> Signup and view all the answers

<p>The two approaches are the single global rating and the summation of job facets.</p> Signup and view all the answers

<p>Overall, employees in the U.S. have generally been satisfied with their jobs, although recent economic downturns have led to decreased satisfaction levels.</p> Signup and view all the answers

<p>Factors like physical demands, work environment, income, stress, and hiring outlook are commonly assessed.</p> Signup and view all the answers

<p>Cultural differences can lead to varying levels of job satisfaction, as perceptions and values regarding work may differ across cultures.</p> Signup and view all the answers

<p>Satisfaction levels may differ due to individual preferences and experiences associated with specific aspects of a job, such as workload or recognition.</p> Signup and view all the answers

<p>Evaluating the fit between the employee's work interests and the intrinsic parts of their job.</p> Signup and view all the answers

<p>High pay does not necessarily address the challenges and interests that employees seek in their work.</p> Signup and view all the answers

<p>The individual interests and intrinsic motivations of the employees.</p> Signup and view all the answers

<p>By creating work that aligns with employees' interests and makes it more interesting.</p> Signup and view all the answers

<p>It could lead to lower employee satisfaction, even if pay is high.</p> Signup and view all the answers

<p>Job satisfaction leads to increased productivity, as happy employees are more likely to engage in Organizational Citizenship Behavior (OCB).</p> Signup and view all the answers

<p>Satisfied employees enhance customer satisfaction and loyalty.</p> Signup and view all the answers

<p>Job satisfaction is positively correlated with life satisfaction.</p> Signup and view all the answers

<p>CWB refers to actions that harm the organization, such as stealing or being late. An example is intentionally arriving late to work.</p> Signup and view all the answers

<p>Higher job satisfaction is associated with lower absenteeism.</p> Signup and view all the answers

<p>A pattern of lowered job satisfaction is the best predictor of intent to leave the organization.</p> Signup and view all the answers

<p>Regular measurement of job attitudes helps managers understand employee reactions and satisfaction.</p> Signup and view all the answers

<p>Managers should recognize that job satisfaction influences performance, turnover, and absenteeism.</p> Signup and view all the answers