Organizational Behavior: Challenges and Job Attitudes
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Questions and Answers

Contrast the three components of an attitude: Affective, Cognitive, and ______.

Behavioral

Summarize the relationship between attitudes and ______.

behavior

Compare and contrast the major job attitudes: job involvement, organizational commitment, and ______.

job satisfaction

Define job satisfaction and show how it can be ______.

<p>measured</p> Signup and view all the answers

Summarize the main causes of job ______.

<p>satisfaction</p> Signup and view all the answers

Identify four employee responses to ______.

<p>dissatisfaction</p> Signup and view all the answers

Cognitive Dissonance: Any incompatibility between two or more attitudes or between behavior and attitudes – Individuals seek to reduce this uncomfortable gap, or dissonance, to reach ______ and consistency

<p>stability</p> Signup and view all the answers

Consistency is achieved by changing the attitudes, modifying the behaviors, or through ______

<p>rationalization</p> Signup and view all the answers

Desire to reduce dissonance depends on: Importance of elements Degree of individual influence Rewards involved in ______

<p>dissonance</p> Signup and view all the answers

The most powerful moderators of the attitude-behavior relationship are: Importance of the attitude Correspondence to behavior ______

<p>Accessibility</p> Signup and view all the answers

Attitudes predict behavior, as influenced by moderating ______

<p>variables</p> Signup and view all the answers

The closer the match between attitude and behavior, the stronger the relationship: Specific attitudes predict specific behavior General attitudes predict general ______

<p>behavior</p> Signup and view all the answers

The more frequently expressed an attitude, the better predictor it is. High social pressures reduce the relationship and may cause ______

<p>dissonance</p> Signup and view all the answers

Attitudes based on personal experience are stronger ______

<p>predictors</p> Signup and view all the answers

A positive feeling about the job resulting from an evaluation of its characteristics. Degree of psychological identification with the job where perceived performance is important to ______.

<p>self-worth</p> Signup and view all the answers

Identifying with a particular organization and its goals, while wishing to maintain membership in the organization. Three dimensions: Affective – emotional attachment to organization Continuance Commitment – economic value of staying Normative – moral or ethical ______

<p>obligations</p> Signup and view all the answers

She probably an or scham about how employees feel about the organization as a whole. Employees enjoy the work, feel confident doing the tasks vs. Employees not interested in the job given employees will offer AX effort and give high performance on 100 4 Job satisfaction t, tee organization commitment ↑ give positive work attitude e -job participation on the work, actively participate - Employee will work on se increase productivity and have high morale have sense of self - worth and ______ their personal - job involvement boost & Organization growth, success, security they will job performance, participate productivity, effectiveness, attitude Employee engagement employee involvement invest more on the pio 7 Perceived organizational employees see how organizate -paying employees fairly, Call support proudly job security value their contribution manager allow employee enthusiasm for the job & participate in decision passionate about their work making I is warm, friendly & sale for employees welfare.

<p>understand</p> Signup and view all the answers

Perceived organizational employees see how ______-paying employees fairly, Call support proudly job security value their contribution manager allow employee enthusiasm for the job & participate in decision passionate about their work making I is warm, friendly & safe for employees welfare.

<p>organize</p> Signup and view all the answers

Employees will offer AX effort and give high performance on 100 4 Job satisfaction t, tee organization commitment ↑ give positive work attitude e -job participation on the work, actively participate - Employee will work on se increase productivity and have high morale have sense of self - worth and ______ their personal - job involvement boost & Organization growth, success, security they will job performance, participate productivity, effectiveness, attitude Employee engagement employee involvement invest more on the pio 7 Perceived organizational employees see how organize-paying employees fairly, Call support proudly job security value their contribution manager allow employee enthusiasm for the job & participate in decision passionate about their work making I is warm, friendly & safe for employees welfare.

<p>outstand</p> Signup and view all the answers

The more ______ enjoy the work, feel confident doing the tasks vs. Employees not interested in the job given ______ will offer AX effort and give high performance on 100 4 Job satisfaction t, tee organization commitment ↑ give positive work attitude e -job participation on the work, actively participate - Employee will work on se increase productivity and have high morale have sense of self - worth and understand their personal - job involvement boost & Organization growth, success, security they will job performance, participate productivity, effectiveness, attitude Employee engagement employee involvement invest more on the pio 7 Perceived organizational ______ see how organize-paying ______ fairly, Call support proudly job security value their contribution manager allow employee enthusiasm for the job & participate in decision passionate about their work making I is warm, friendly & safe for ______ welfare.

<p>employees</p> Signup and view all the answers

Employees not interested in the job given employees will offer AX effort and give high performance on 100 4 Job satisfaction t, tee organization commitment ↑ give positive work attitude e -job participation on the work, actively participate - Employee will work on se increase productivity and have high morale have sense of self - worth and understand their personal - job involvement boost & Organization growth, success, security they will job performance, participate productivity, effectiveness, attitude Employee engagement employee involvement invest more on the pio 7 Perceived organizational employees see how organize-paying employees fairly, Call support proudly job security value their contribution manager allow employee enthusiasm for the job & participate in decision passionate about their work making I is warm, friendly & safe for ______ welfare.

<p>employees</p> Signup and view all the answers

Call support proudly job security value their contribution manager allow employee enthusiasm for the job & participate in decision passionate about their work making I is warm, friendly & safe for employees ______.

<p>welfare</p> Signup and view all the answers

_____ Person Perception: Judgements DCC ORGANIZATIONAL pad that inductual , groups and shive behave r.

<p>individual</p> Signup and view all the answers

Challenges in OB : 1. Globalisation case foreign wor dng ef diff culture 4 managing people during Managing worktura divesity demographic organization ( disability , age , gender , national ) manage history change entrade diverse 1. lamp nove quality & producting prove stills coping wit temporanines cond 19 urtual / WFH culture adapt to the change BEHAVIOUR ( OB ) JOB ATTITUDES - hart people do in an organisation -how it affect the performance of organisation ATTITUDES & JOB SATISFACTION 1- Evercon @ deric bis -outily optimistic about how right they a Exp : people 68-707 right usually 50 / night notivational wait weak inteligence & interpersonal skill peson done that due to feeling of guilty Affective senal / eing one behave toward something exp : 1 feel some when I think about Snake what te suts : 3 component attitude relationship altthae and behaviour 3 ) compone job atitude dehne job satisfaction & how it measure summanse cave job satisfaction identify job dizatiffaction ( 4 ) 2 ) concept counthes of job satisfachen that the she should not Organizational Commitment conclusion : Attitude predict behaviour Job Involvement ABG 3 Component of Job satisfaction positive feeling job role Cognitive opinion / beniel , on attitude Cop : she donated to chanty thus it make other think she is good thinking that she cannot stand on the mean thing she say Behavioral behave in certain toward someone way exp : awiding the snake because of her Rear / when it is near her.

<p>cultural</p> Signup and view all the answers

Challenges in OB : 1. Globalisation case foreign wor dng ef diff culture 4 managing people during Managing worktura divesity demographic organization ( disability , age , gender , national ) manage history change entrade diverse 1. lamp nove quality & producting prove stills coping wit temporanines cond 19 urtual / WFH culture adapt to the change BEHAVIOUR ( OB ) JOB ATTITUDES - hart people do in an organisation -how it affect the performance of organisation ATTITUDES & JOB SATISFACTION 1- Evercon @ deric bis -outily optimistic about how right they a Exp : people 68-707 right usually 50 / night notivational wait weak inteligence & interpersonal skill peson done that due to feeling of guilty Affective senal / eing one behave toward something exp : 1 feel some when I think about Snake what te suts : 3 component attitude relationship altthae and behaviour 3 ) compone job atitude dehne job satisfaction & how it measure summanse cave job satisfaction identify job dizatiffaction ( 4 ) 2 ) concept counthes of job satisfachen that the she should not Organizational Commitment conclusion : Attitude predict behaviour Job Involvement ABG 3 Component of Job satisfaction positive feeling job role Cognitive opinion / beniel , on attitude Cop : she donated to chanty thus it make other think she is good thinking that she cannot stand on the mean thing she say Behavioral behave in certain toward someone way exp : awiding the snake because of her Rear / when it is near her.

<p>diversity</p> Signup and view all the answers

Managing worktura divesity demographic organization ( disability , age , gender , national ) manage history change entrade diverse 1. lamp nove quality & producting prove stills ______ wit temporanines cond 19 urtual / WFH culture adapt to the change BEHAVIOUR ( OB ) JOB ATTITUDES - hart people do in an organisation -how it affect the performance of organisation ATTITUDES & JOB SATISFACTION 1- Evercon @ deric bis -outily optimistic about how right they a Exp : people 68-707 right usually 50 / night notivational wait weak inteligence & interpersonal skill peson done that due to feeling of guilty Affective senal / eing one behave toward something exp : 1 feel some when I think about Snake what te suts : 3 component attitude relationship altthae and behaviour 3 ) compone job atitude dehne job satisfaction & how it measure summanse cave job satisfaction identify job dizatiffaction ( 4 ) 2 ) concept counthes of job satisfachen that the she should not Organizational Commitment conclusion : Attitude predict behaviour Job Involvement ABG 3 Component of Job satisfaction positive feeling job role Cognitive opinion / beniel , on attitude Cop : she donated to chanty thus it make other think she is good thinking that she cannot stand on the mean thing she say Behavioral behave in certain toward someone way exp : awiding the snake because of her Rear / when it is near her.

<p>coping</p> Signup and view all the answers

Study Notes

Attitudes and Job Satisfaction

  • Attitudes consist of three components: Affective (emotional attachment), Cognitive (opinion or belief), and Behavioral (behaviour towards something)
  • Attitudes predict behavior, and the relationship between attitudes and behavior is influenced by moderating factors such as importance of the attitude, correspondence to behavior, and social pressures
  • Job satisfaction is a positive feeling about one's job, resulting from an evaluation of its characteristics
  • There are four employee responses to job dissatisfaction: exit, voice, loyalty, and neglect

Job Involvement, Organizational Commitment, and Job Satisfaction

  • Job involvement is the degree of psychological identification with one's job, where perceived performance is important to self-worth
  • Organizational commitment refers to identifying with a particular organization and its goals, wishing to maintain membership in the organization
  • Organizational commitment has three dimensions: Affective (emotional attachment), Continuance Commitment (economic value of staying), and Normative (moral or ethical obligation)

Cognitive Dissonance

  • Cognitive dissonance occurs when there is an incompatibility between two or more attitudes or between behavior and attitudes
  • Individuals seek to reduce dissonance to achieve consistency, by changing attitudes, modifying behavior, or through rationalization
  • The desire to reduce dissonance depends on the importance of the elements, degree of individual influence, and rewards involved

Perceived Organizational Support

  • Perceived organizational support refers to employees' perceptions of the extent to which their organization values their contributions and cares about their well-being
  • Perceived organizational support is influenced by factors such as fair pay, job security, and managerial support for employee welfare

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Test your knowledge of Organizational Behavior (OB) challenges, including globalization, diversity management, and adaptation to change. Explore job attitudes and behaviors in the workplace.

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