Organizational Behavior and Management - JP Buduan Notes
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Questions and Answers

Which type of manager, according to McGregor, believes that subordinates are active and responsible?

  • Theory X Manager
  • Theory Y Manager (correct)
  • Classical Manager
  • Human Relations Manager
  • What is the main advantage of large-scale production in an organization?

  • Better decision-making
  • Increased job satisfaction
  • Economies of Scale (correct)
  • Improved communication
  • What is the main goal of organizational redesign according to Organizational Theory?

  • To improve customer satisfaction
  • To maximize profits
  • To maintain and increase effectiveness (correct)
  • To reduce employee turnover
  • What is the main idea behind Argyris' Growth Perspective?

    <p>Growth is a natural and healthy experience for an individual</p> Signup and view all the answers

    What is the primary purpose of organizational change?

    <p>To increase effectiveness and competitiveness</p> Signup and view all the answers

    What is the type of arbitration where two sides have agreed to abide by the arbitrator's decision?

    <p>Binding arbitration</p> Signup and view all the answers

    What is the force that compels organizations to change how and where they produce goods and services?

    <p>Economic, Political, and Global Forces</p> Signup and view all the answers

    What is the result of power conflict during organizational change?

    <p>More power struggle and resistance to change</p> Signup and view all the answers

    What is the technique developed by W. Edwards Deming to increase organizational effectiveness?

    <p>Total Quality Management (TQM)</p> Signup and view all the answers

    What is the primary focus of Organizational Theory?

    <p>Coordinating actions to achieve a common goal</p> Signup and view all the answers

    What is the concept of Span of Control related to?

    <p>The width of an organization's hierarchy</p> Signup and view all the answers

    What is a key assumption of early organizational theories?

    <p>There is a 'right' structure for an organization</p> Signup and view all the answers

    Which of the following is NOT a component of an organization's system?

    <p>Leadership Style</p> Signup and view all the answers

    What is the primary concern of Systems Theory in an organizational context?

    <p>Optimizing the conversion process to achieve efficiency</p> Signup and view all the answers

    What is the purpose of organizational change?

    <p>To increase the organization's effectiveness</p> Signup and view all the answers

    What type of forces compel organizations to change how and where they produce goods and services?

    <p>Economic, Political, and Global Forces</p> Signup and view all the answers

    What is the goal of socializing employees into the organizational culture?

    <p>To learn the new routines on which organizational performance depends</p> Signup and view all the answers

    What is the result of differences in functional orientation during organizational change?

    <p>More power struggle and resistance to change</p> Signup and view all the answers

    What is the primary focus of Total Quality Management (TQM)?

    <p>Improving organizational effectiveness</p> Signup and view all the answers

    What is the purpose of arbitration in organizational change?

    <p>To provide a neutral third party to choose the correct solution</p> Signup and view all the answers

    What is the result of power conflict during organizational change?

    <p>More resistance to change</p> Signup and view all the answers

    What is the primary goal of new investment in training and development activities?

    <p>To improve employee skills and performance</p> Signup and view all the answers

    What is the purpose of changing organizational norms and values?

    <p>To motivate a multicultural and diverse workforce</p> Signup and view all the answers

    What is the result of demographic and social forces on organizations?

    <p>Managers have to abandon stereotypes in making promotion decisions</p> Signup and view all the answers

    Study Notes

    Organizational Theory

    • Organizational theory is the study of how organizations function and how they affect and are affected by the environment in which they operate.
    • It is a set of propositions that explains or predicts how groups and individuals behave in varying organizational structures and circumstances.

    Classical Theory

    • Bureaucracy is a structure proposed by Max Weber to be the ideal form of organization, including a formal hierarchy, division of labor, and a clear set of operating procedures.
    • Division of labor is the division of tasks performed in an organization into specialized jobs and departmental functions.
    • Delegation of authority is the information about the decision-making process and the distribution of power within an organization.
    • Span of control is the number of positions or people who report to a single individual.

    Human Relations Theory

    • Human Relations Theory adds a personal or human element to the study of organizations, considering the interrelationship between an organization's requirements and characteristics of its members.
    • McGregor's Theory X and Theory Y explain the beliefs that managers hold about their subordinates, influencing their behavior towards those subordinates.
    • Theory X Managers believe that subordinate behavior had to be controlled to meet organizational ends, while Theory Y Managers believe that subordinates are active and responsible and would be more motivated to meet organizational goals without constraining controls.

    Organization

    • An organization is a tool people use to coordinate their actions to obtain something they desire or value, to achieve a goal.
    • Organization's inputs, conversion process, outputs, and environment are key components of an organization.

    Organizational Change

    • Organizational change is the process by which organizations move from their current or present state to some desired future state to increase their effectiveness.
    • Targets of change include human resources, organizational norms, and values.

    Resistance to Change

    • Resistance to change can occur at the organizational level, including power conflict, differences in functional orientation, and fear of the unknown.

    Change Management Strategies

    • Total Quality Management (TQM) is a technique developed by W. Edwards Deming to improve organizational effectiveness.
    • Empowerment and participation are strategies used to increase employee motivation and involvement in organizational change.
    • Building alliances and networks can be used to create new relationships or technical relationships to increase organizational effectiveness.

    Organizational Theory

    • Organizational theory is the study of how organizations function and how they affect and are affected by the environment in which they operate.
    • It is a set of propositions that explains or predicts how groups and individuals behave in varying organizational structures and circumstances.

    Classical Theory

    • Bureaucracy is a structure proposed by Max Weber to be the ideal form of organization, including a formal hierarchy, division of labor, and a clear set of operating procedures.
    • Division of labor is the division of tasks performed in an organization into specialized jobs and departmental functions.
    • Delegation of authority is the information about the decision-making process and the distribution of power within an organization.
    • Span of control is the number of positions or people who report to a single individual.

    Human Relations Theory

    • Human Relations Theory adds a personal or human element to the study of organizations, considering the interrelationship between an organization's requirements and characteristics of its members.
    • McGregor's Theory X and Theory Y explain the beliefs that managers hold about their subordinates, influencing their behavior towards those subordinates.
    • Theory X Managers believe that subordinate behavior had to be controlled to meet organizational ends, while Theory Y Managers believe that subordinates are active and responsible and would be more motivated to meet organizational goals without constraining controls.

    Organization

    • An organization is a tool people use to coordinate their actions to obtain something they desire or value, to achieve a goal.
    • Organization's inputs, conversion process, outputs, and environment are key components of an organization.

    Organizational Change

    • Organizational change is the process by which organizations move from their current or present state to some desired future state to increase their effectiveness.
    • Targets of change include human resources, organizational norms, and values.

    Resistance to Change

    • Resistance to change can occur at the organizational level, including power conflict, differences in functional orientation, and fear of the unknown.

    Change Management Strategies

    • Total Quality Management (TQM) is a technique developed by W. Edwards Deming to improve organizational effectiveness.
    • Empowerment and participation are strategies used to increase employee motivation and involvement in organizational change.
    • Building alliances and networks can be used to create new relationships or technical relationships to increase organizational effectiveness.

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