Organisational Behaviour Basics
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Questions and Answers

What is the primary focus of organisational behaviour?

  • The study of human behaviour, attitudes, and performance within an organisational setting (correct)
  • The study of organisational culture and values
  • The study of organisational systems and processes
  • The study of leadership and management styles
  • Which of the following is a key concept in organisational behaviour?

  • Job satisfaction
  • Motivation (correct)
  • Organisational change
  • Employee engagement
  • What level of analysis focuses on the behaviour and dynamics of teams and groups within an organisation?

  • Societal level
  • Individual level
  • Group level (correct)
  • Organisational level
  • Which motivational theory proposes that people have different levels of needs, from basic physiological needs to self-actualisation?

    <p>Maslow's Hierarchy of Needs</p> Signup and view all the answers

    What is the consequence of centralisation in an organisation?

    <p>Decreased decision-making authority at lower levels</p> Signup and view all the answers

    What is the primary difference between Herzberg's Hygiene Factors and Motivator Factors?

    <p>Hygiene factors are extrinsic motivations, while motivator factors are intrinsic motivations</p> Signup and view all the answers

    Which theory assumes that people are inherently lazy and need to be closely monitored and controlled?

    <p>Theory X</p> Signup and view all the answers

    What is the primary focus of organisational culture?

    <p>The shared values, beliefs, and assumptions that shape an organisation's behaviour and practices</p> Signup and view all the answers

    Study Notes

    Definition and Scope

    • Organisational behaviour (OB) is the study of human behaviour, attitudes, and performance within an organisational setting.
    • It involves understanding individual and group behaviour, as well as organisational systems and processes.

    Key Concepts

    • Motivation: the driving forces that initiate and direct behaviour to achieve specific goals.
    • Leadership: the process of inspiring and influencing others to work towards a common goal.
    • Communication: the exchange of information, ideas, and feelings between individuals or groups.
    • Organisational Culture: the shared values, beliefs, and assumptions that shape an organisation's behaviour and practices.

    Levels of Analysis

    • Individual Level: focuses on individual behaviour, attitudes, and performance.
    • Group Level: examines the behaviour and dynamics of teams and groups within an organisation.
    • Organisational Level: looks at the organisation as a whole, including its structure, culture, and systems.

    Theories and Models

    • Maslow's Hierarchy of Needs: a motivational theory that proposes people have different levels of needs, from basic physiological needs to self-actualisation.
    • Herzberg's Two-Factor Theory: a motivational theory that distinguishes between hygiene factors (extrinsic motivations) and motivator factors (intrinsic motivations).
    • McGregor's Theory X and Theory Y: two contrasting views of human nature and motivation, with Theory X assuming people are inherently lazy and Theory Y assuming people are motivated and self-directed.

    Organisational Design and Structure

    • Centralisation: the concentration of decision-making authority at higher levels of the organisation.
    • Decentralisation: the dispersal of decision-making authority to lower levels of the organisation.
    • Mechanistic and Organic Structures: two types of organisational structures, with mechanistic structures being more formal and bureaucratic, and organic structures being more flexible and adaptive.

    Organisational Change and Development

    • Planned Change: a systematic approach to organisational change, involving diagnosis, intervention, and evaluation.
    • Organisational Development: a long-term effort to improve an organisation's effectiveness and efficiency through planned change and development.

    Definition and Scope

    • Organisational behaviour is the study of human behaviour, attitudes, and performance within an organisational setting.
    • It involves understanding individual and group behaviour, as well as organisational systems and processes.

    Key Concepts

    • Motivation is the driving force that initiates and directs behaviour to achieve specific goals.
    • Leadership is the process of inspiring and influencing others to work towards a common goal.
    • Communication is the exchange of information, ideas, and feelings between individuals or groups.
    • Organisational Culture is the shared values, beliefs, and assumptions that shape an organisation's behaviour and practices.

    Levels of Analysis

    • Individual Level analysis focuses on individual behaviour, attitudes, and performance.
    • Group Level analysis examines the behaviour and dynamics of teams and groups within an organisation.
    • Organisational Level analysis looks at the organisation as a whole, including its structure, culture, and systems.

    Theories and Models

    • Maslow's Hierarchy of Needs proposes people have different levels of needs, from basic physiological needs to self-actualisation.
    • Herzberg's Two-Factor Theory distinguishes between hygiene factors (extrinsic motivations) and motivator factors (intrinsic motivations).
    • McGregor's Theory X assumes people are inherently lazy, while Theory Y assumes people are motivated and self-directed.

    Organisational Design and Structure

    • Centralisation concentrates decision-making authority at higher levels of the organisation.
    • Decentralisation disperses decision-making authority to lower levels of the organisation.
    • Mechanistic structures are formal and bureaucratic, while organic structures are flexible and adaptive.

    Organisational Change and Development

    • Planned Change is a systematic approach to organisational change, involving diagnosis, intervention, and evaluation.
    • Organisational Development is a long-term effort to improve an organisation's effectiveness and efficiency through planned change and development.

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    Assess your understanding of Organisational Behaviour concepts, including motivation, leadership, communication, and more. Test your knowledge of human behaviour and performance in organisational settings.

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