30 Questions
What is the primary role of managers in achieving organizational goals?
To direct the activities of others to attain goals
What is the primary objective of organizational behavior?
To achieve a common goal or set of goals
What is the primary focus of the planning function in management?
Defining goals and establishing strategies
What is the primary characteristic of an organization?
A consciously coordinated social unit with a common goal
What is the primary reason for the systematic study of organizational behavior?
To develop effective management strategies
What is the primary responsibility of managers in relation to resources?
To allocate resources with input from others
What is the primary focus of Organizational Behaviour (OB) in terms of improving an organization?
Improving productivity, reducing absenteeism and turnover, and increasing employee job satisfaction and organizational commitment
What is the primary goal of Organizational Behavior (OB)?
To understand and predict human behavior in organizations
What is the main benefit of studying Organizational Behavior (OB) for managers?
It provides insights to improve people skills and create a positive work environment
What is the main purpose of studying Organizational Behaviour (OB) according to the chapter?
To improve predictions of behaviour and increase productivity
What is NOT a level of analysis in Organizational Behaviour (OB)?
National level
What is a major challenge that managers must learn to cope with, according to Organizational Behavior (OB)?
Temporariness
What is the primary reason why Organizational Behavior (OB) concepts are more important than ever to learn?
Because of the need to cope with temporariness
According to the chapter, where can Organizational Behaviour (OB) be applied?
In schools, basketball courts, grocery stores, and churches
What is the end result of applying Organizational Behaviour (OB) concepts in an organization?
Improved predictions of behaviour and increased productivity
What is a major opportunity for managers to use Organizational Behavior (OB) concepts?
To create an ethically healthy work environment
Who are the authors of the book 'Fundamentals of Organizational Behaviour, Second Canadian Edition'?
Stephen P. Robbins and Nancy Langton
What are the three levels of analysis in Organizational Behavior (OB)?
Individual, team, and organizational
What is the primary implication of workforce diversity in organizations?
Recognizing differences and responding to those differences to ensure employee retention and greater productivity
What is a key area where Organizational Behavior (OB) offers insights?
Improving quality and productivity
What is a common challenge that Organizational Behavior (OB) helps organizations deal with?
Increasing 'temporariness' in the workplace
What is the primary focus of Positive Organizational Scholarship (Positive OB)?
Fostering vitality and resilience in organizations
What is a key aspect of creating a positive work environment?
Creating a positive work environment to gain a competitive advantage
What is a key benefit of fostering a positive work environment?
Improving overall organizational performance
What is the primary purpose of the controlling function in management?
Monitoring activities to ensure they are being accomplished as planned
According to Mintzberg’s Managerial Roles, which role is most concerned with motivating employees and directing others?
Leading
What is the primary focus of human skills in management?
Working with, understanding, and motivating other people
What is the primary purpose of organizing in management?
Determining what tasks are to be done, who is to do them, and how they are to be grouped
What is the primary focus of conceptual skills in management?
The mental ability to analyze and diagnose complex situations
What is the primary focus of technical skills in management?
The ability to apply specialized knowledge or expertise
Study Notes
Managing Workforce Diversity
- Workforce diversity refers to a heterogeneous mix of people in terms of gender, age, race, ethnicity, and sexual orientation.
- Managers need to shift their philosophy to recognize differences and respond to those differences to ensure employee retention and productivity.
Organizational Behavior (OB)
- OB is a field of study that investigates the impact of individuals, groups, and structure on behavior within an organization.
- OB focuses on improving productivity, reducing absenteeism and turnover, and increasing employee job satisfaction and organizational commitment.
- OB uses systematic study to improve predictions of behavior.
Importance of OB
- OB helps managers improve people skills, value workforce diversity, empower people, and create a positive work environment.
- OB aids in dealing with labor shortages, coping with temporariness, and creating an ethically healthy work environment.
Managerial Roles
- Managers are individuals who achieve goals through other people.
- Managerial activities include making decisions, allocating resources, and directing activities to attain goals.
- Management functions include planning, organizing, leading, and controlling.
Management Functions
- Planning involves defining goals, establishing strategy, and developing plans to coordinate activities.
- Organizing involves determining what tasks are to be done, who is to do them, and how the tasks are to be grouped.
- Leading involves motivating employees, directing others, and resolving conflicts.
- Controlling involves monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Managerial Skills
- Technical skills refer to the ability to apply specialized knowledge or expertise.
- Human skills refer to the ability to work with, understand, and motivate other people.
- Conceptual skills refer to the mental ability to analyze and diagnose complex situations.
Three Levels of OB Analysis
- The three levels of OB analysis are individual, group, and organizational levels.
Positive Organizational Scholarship (Positive OB)
- Positive OB examines how organizations develop human strengths, foster vitality and resilience, and unlock potential.
- Focus is on employee strengths, not their weaknesses.
Test your understanding of Organizational Behavior, a field of study that investigates the impact of individuals, groups, and structures on behavior within organizations. Learn how OB applies to everyday situations beyond management.
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