Organizational Behavior Quiz Chapter 1: Test Your Knowledge

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Questions and Answers

What is the primary role of managers in achieving organizational goals?

To direct the activities of others to attain goals (correct)

To allocate resources without input from others

To establish goals without developing strategies

To make decisions independently

What is the primary objective of organizational behavior?

To maximize profits

To achieve a common goal or set of goals (correct)

To enhance job satisfaction

To improve productivity

What is the primary focus of the planning function in management?

Controlling and monitoring activities

Leading and motivating employees

Defining goals and establishing strategies (correct)

Organizing and allocating resources

What is the primary characteristic of an organization?

A consciously coordinated social unit with a common goal Signup and view all the answers

What is the primary reason for the systematic study of organizational behavior?

To develop effective management strategies Signup and view all the answers

What is the primary responsibility of managers in relation to resources?

To allocate resources with input from others Signup and view all the answers

What is the primary focus of Organizational Behaviour (OB) in terms of improving an organization?

Improving productivity, reducing absenteeism and turnover, and increasing employee job satisfaction and organizational commitment Signup and view all the answers

What is the primary goal of Organizational Behavior (OB)?

To understand and predict human behavior in organizations Signup and view all the answers

What is the main benefit of studying Organizational Behavior (OB) for managers?

It provides insights to improve people skills and create a positive work environment Signup and view all the answers

What is the main purpose of studying Organizational Behaviour (OB) according to the chapter?

To improve predictions of behaviour and increase productivity Signup and view all the answers

What is NOT a level of analysis in Organizational Behaviour (OB)?

National level Signup and view all the answers

What is a major challenge that managers must learn to cope with, according to Organizational Behavior (OB)?

Temporariness Signup and view all the answers

What is the primary reason why Organizational Behavior (OB) concepts are more important than ever to learn?

Because of the need to cope with temporariness Signup and view all the answers

According to the chapter, where can Organizational Behaviour (OB) be applied?

In schools, basketball courts, grocery stores, and churches Signup and view all the answers

What is the end result of applying Organizational Behaviour (OB) concepts in an organization?

Improved predictions of behaviour and increased productivity Signup and view all the answers

What is a major opportunity for managers to use Organizational Behavior (OB) concepts?

To create an ethically healthy work environment Signup and view all the answers

Who are the authors of the book 'Fundamentals of Organizational Behaviour, Second Canadian Edition'?

Stephen P. Robbins and Nancy Langton Signup and view all the answers

What are the three levels of analysis in Organizational Behavior (OB)?

Individual, team, and organizational Signup and view all the answers

What is the primary implication of workforce diversity in organizations?

Recognizing differences and responding to those differences to ensure employee retention and greater productivity Signup and view all the answers

What is a key area where Organizational Behavior (OB) offers insights?

Improving quality and productivity Signup and view all the answers

What is a common challenge that Organizational Behavior (OB) helps organizations deal with?

Increasing 'temporariness' in the workplace Signup and view all the answers

What is the primary focus of Positive Organizational Scholarship (Positive OB)?

Fostering vitality and resilience in organizations Signup and view all the answers

What is a key aspect of creating a positive work environment?

Creating a positive work environment to gain a competitive advantage Signup and view all the answers

What is a key benefit of fostering a positive work environment?

Improving overall organizational performance Signup and view all the answers

What is the primary purpose of the controlling function in management?

Monitoring activities to ensure they are being accomplished as planned Signup and view all the answers

According to Mintzberg’s Managerial Roles, which role is most concerned with motivating employees and directing others?

Leading Signup and view all the answers

What is the primary focus of human skills in management?

Working with, understanding, and motivating other people Signup and view all the answers

What is the primary purpose of organizing in management?

Determining what tasks are to be done, who is to do them, and how they are to be grouped Signup and view all the answers

What is the primary focus of conceptual skills in management?

The mental ability to analyze and diagnose complex situations Signup and view all the answers

What is the primary focus of technical skills in management?

The ability to apply specialized knowledge or expertise Signup and view all the answers

Study Notes

Managing Workforce Diversity

Workforce diversity refers to a heterogeneous mix of people in terms of gender, age, race, ethnicity, and sexual orientation.
Managers need to shift their philosophy to recognize differences and respond to those differences to ensure employee retention and productivity.

Organizational Behavior (OB)

OB is a field of study that investigates the impact of individuals, groups, and structure on behavior within an organization.
OB focuses on improving productivity, reducing absenteeism and turnover, and increasing employee job satisfaction and organizational commitment.
OB uses systematic study to improve predictions of behavior.

Importance of OB

OB helps managers improve people skills, value workforce diversity, empower people, and create a positive work environment.
OB aids in dealing with labor shortages, coping with temporariness, and creating an ethically healthy work environment.

Managerial Roles

Managers are individuals who achieve goals through other people.
Managerial activities include making decisions, allocating resources, and directing activities to attain goals.
Management functions include planning, organizing, leading, and controlling.

Management Functions

Planning involves defining goals, establishing strategy, and developing plans to coordinate activities.
Organizing involves determining what tasks are to be done, who is to do them, and how the tasks are to be grouped.
Leading involves motivating employees, directing others, and resolving conflicts.
Controlling involves monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Managerial Skills

Technical skills refer to the ability to apply specialized knowledge or expertise.
Human skills refer to the ability to work with, understand, and motivate other people.
Conceptual skills refer to the mental ability to analyze and diagnose complex situations.

Three Levels of OB Analysis

The three levels of OB analysis are individual, group, and organizational levels.

Positive Organizational Scholarship (Positive OB)

Positive OB examines how organizations develop human strengths, foster vitality and resilience, and unlock potential.
Focus is on employee strengths, not their weaknesses.

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Description

Test your understanding of Organizational Behavior, a field of study that investigates the impact of individuals, groups, and structures on behavior within organizations. Learn how OB applies to everyday situations beyond management.

Organizational Behavior Chapter 1

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