Oral Communication Skills
30 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

In oral communication, what is a key element in achieving competence?

  • Using complex vocabulary to impress the audience.
  • Avoiding eye contact to maintain focus.
  • Adapting easily to varied situations. (correct)
  • Strictly adhering to a pre-written script.

What does the 'V-V-V' formula emphasize for effective communication?

  • Focusing solely on vocal projection and tone.
  • The union of visual, vocal, and verbal elements. (correct)
  • Using varied vocabulary to convey complex ideas.
  • Prioritizing the volume and velocity of speech.

Which of the following is considered a visual element in oral communication?

  • The tone of your voice.
  • The speed at which you speak.
  • Your physical appearance and gestures. (correct)
  • The structure of your sentences.

What do vocal elements in communication primarily involve?

<p>Modulations and qualities perceived in the voice. (D)</p> Signup and view all the answers

What do verbal elements in communication refer to?

<p>The actual words and linguistic methods used. (A)</p> Signup and view all the answers

Why is consistency among visual, vocal, and verbal elements important in communication?

<p>To create a balanced and congruent message. (A)</p> Signup and view all the answers

In non-verbal communication, what does 'kinesics' primarily study?

<p>Body movement and facial expressions. (A)</p> Signup and view all the answers

What is the primary function of eye contact in communication?

<p>To signal attentiveness and understanding. (D)</p> Signup and view all the answers

Which of the following is recommended for effective use of posture and movement while speaking?

<p>Using natural, congruent movements. (B)</p> Signup and view all the answers

In the context of non-verbal communication, what should facial expressions primarily reflect?

<p>Enthusiasm, naturalness, and spontaneity. (C)</p> Signup and view all the answers

What does 'paralinguistics' study in the context of communication?

<p>Vocal elements such as volume, speed and intonation. (D)</p> Signup and view all the answers

Which of the following describes 'intimate distance' in communication?

<p>Extreme closeness and physical contact. (D)</p> Signup and view all the answers

What role does 'preparation' play in verbal communication skills?

<p>It involves investigation, observation, and reading. (D)</p> Signup and view all the answers

What is typically included in the study of kinesics?

<p>The examination of body language, gestures, and facial expressions. (C)</p> Signup and view all the answers

Which of the following is a vocal element of speech?

<p>Intonation. (D)</p> Signup and view all the answers

Which of the following behaviors should be avoided to maintain effective eye-contact?

<p>Concentrating on the same object. (B)</p> Signup and view all the answers

What is the purpose of appropriate eye contact in communication?

<p>To allow the mind the process the verbal message. (D)</p> Signup and view all the answers

As stated in the material, what is the great value that should be developed permanently?

<p>Communication skills. (A)</p> Signup and view all the answers

Which of the following is NOT one of the reasons why people dread public speaking?

<p>Disinterest in the topic. (D)</p> Signup and view all the answers

What is required to ensure effective communication with verbal, vocal, and visual queues?

<p>There needs to be a balance between all of them. (D)</p> Signup and view all the answers

Which of the following is defined as the sound and impact of the tone of voice?

<p>Paralinguistics. (C)</p> Signup and view all the answers

Which of the following best describes the main purpose of verbal communication skills?

<p>To produce comprehensible and coherent content. (A)</p> Signup and view all the answers

Which of the following is NOT important to conveying an effective message?

<p>Volume. (D)</p> Signup and view all the answers

What type of distance is imposed by the capacity of one's voice?

<p>Public Distance. (D)</p> Signup and view all the answers

What is the main way people process the message when one is speaking to them?

<p>Eye Contact. (C)</p> Signup and view all the answers

Having an expressive face reflects what in the message being discussed?

<p>Spontaneity. (C)</p> Signup and view all the answers

What is the best way to utilize movement while speaking?

<p>Have movement congruent and meaningful. (A)</p> Signup and view all the answers

What does the formula for effective speaking most stress?

<p>Having a balanced and consistent approach. (B)</p> Signup and view all the answers

What is the main idea to keep in mind when speaking?

<p>You must believe in the words you are saying. (A)</p> Signup and view all the answers

Having awareness of all the aspects of communication can help with what?

<p>There can be significant improvement in communication. (B)</p> Signup and view all the answers

Flashcards

¿Miedos al hablar en público?

Miedo a fracasar, ansiedad, ignorancia del tema, reacciones negativas y prestigio.

Competencia comunicativa

Capacidad de adaptarse y actuar de forma agradable ante diversas situaciones.

¿Qué es una habilidad?

Habilidad innata o aprendida que permite realizar tareas o resolver problemas.

Fórmula V-V-V

Unión de elementos visuales, vocales y verbales para una comunicación efectiva.

Signup and view all the flashcards

¿Qué son elementos vocales?

Modulaciones de la voz como entonación, volumen y ritmo.

Signup and view all the flashcards

¿Qué son elementos visuales?

Imagen física, gestos y apariencia que influyen en la comunicación.

Signup and view all the flashcards

¿Qué son elementos verbales?

Palabras y métodos lingüísticos usados al hablar; estructura, lenguaje y contenido.

Signup and view all the flashcards

Comunicación congruente

Asegurar que elementos visuales, vocales y verbales sean consistentes y equilibrados.

Signup and view all the flashcards

Comunicación no verbal

Comunicación sin palabras: movimientos, voz, objetos, tiempo y distancia.

Signup and view all the flashcards

¿Qué es la kinésica?

Estudio de la acción corporal, incluyendo contacto visual, postura y gestos.

Signup and view all the flashcards

Contacto visual

Ojos como conexión directa; señal de atención y comprensión al hablar.

Signup and view all the flashcards

Errores de contacto visual

Evitar fijar la mirada, vagar con la mirada, parpadear mucho, mirar cámaras.

Signup and view all the flashcards

¿Qué es la postura?

Posición física del cuerpo que refleja el estado mental y de ánimo.

Signup and view all the flashcards

Manejo de la postura

Mantenerse erguido, moverse sin exagerar, usar un estilo propio, y observarse.

Signup and view all the flashcards

Gestos y expresión facial

Expresión facial que refleja entusiasmo y naturalidad al comunicar.

Signup and view all the flashcards

Tipos de distancia

Cercanía extrema, personal (familiares), social (privacidad) y pública (alcance vocal).

Signup and view all the flashcards

¿Qué es la paralingüística?

Estudio del sonido de la voz: volumen, entonación, velocidad, ritmo y énfasis.

Signup and view all the flashcards

Funciones de la voz

Denotar personalidad, sentimientos, actitudes, transportar mensajes y generar imágenes.

Signup and view all the flashcards

Características de la voz

Articulación de sonidos base para distintas características vocales individuales.

Signup and view all the flashcards

Habilidades de articulación

Habilidades de articulación para pronunciar correctamente las sílabas del lenguaje.

Signup and view all the flashcards

Comunicación verbal

Habilidades de pensamiento para idear, seleccionar y organizar un lenguaje coherente.

Signup and view all the flashcards

Pilares comunicación verbal

Preparación, conocimiento, inteligencia y convicción para comunicar eficazmente.

Signup and view all the flashcards

Study Notes

  • Oral communication encompasses strategies to express ideas and opinions coherently and assertively.
  • Being prepared for public speaking is increasingly crucial.
  • Communication skills are an added value that should be constantly developed.

The Fear of Public Speaking

  • Most people fear public speaking due to reasons like fear of failure, anxiety, ignorance of the topic, negative reactions from the audience, and fear of losing prestige.
  • This fear is largely irrational.

Skills for Oral Communication

  • It relies on innate and learned capabilities.
  • A skill is a disposition showing an individual's capacity to perform tasks or solve problems in specific areas, relying on perception of external stimuli and active response.
  • Achieving communication competence requires developing the ability to adapt to varied situations and act in a way approved by others and oneself.

Skills you are born with:

  • Physical build and harmony
  • Sympathy.
  • Sonorous voice

Skills you can learn:

  • Expressing gestures
  • Direction of looks/eye contact
  • Fluency when you speak

The V-V-V Formula

  • Effective communication involves 3 elements: visuals, vocals, and verbals.
  • Visual elements relate to the physical image perceived by others during communication, like gestures, posture, and appearance.

The importance of visual elements

  • Visual elements are personal physical factors and are stimuli sent to the audience, creating a favorable impact on communication

Vocal elements refer to voice modulations

  • Vocal elements include intonation and rhythm
  • Voice tone and quality can determine a communicator's effectiveness and credibility.
  • To improve voice quality, it is important to follow expert recommendations

Improving your voice

  • Voice functions in relation to the message
  • The vocal characteristics add significance to spoken words.
  • Verbal elements include all words and linguistic methods used in speaking from structuring ideas to language choice and content.

Importance of consistency

  • Ensure a desired communication effect by maintaining consistency and balance between visual, vocal, and verbal elements.
  • Emotions in the voice should align with body language and facial expressions, ensuring congruency between the message and delivery

Key Elements of Communications

  • Visual elements make up 55% of communication
  • Vocal factors contribute to 38%
  • Verbal content accounts for 7%

Non-Verbal Communication Skills

  • Non-verbal communication transmits meaning through body movements, voice, objects, time, and distance, excluding spoken words.
  • Related auxillary sciences or disciplines consist of: kinesics, proxemics, artefactual communication, and paralinguistics.

Kinesics

  • Kinesics studies body language, including eye contact, posture, movements, gestures, and facial expressions.

Significance of eye contact

  • Eye contact is direct connection with someone while speaking or listening and signifies engagement as verbal messages are being processed.

Errors in Eye Contact to Avoid

  • Focusing visual contact on one spot.
  • Letting the eye wander
  • Blinking slowly
  • Looking at cameras instead of people
  • Maintaining minimal eye contact for under 5 seconds.

Importance of good posture

  • Posture refers to the physical position of the body.
  • Adopted postures relate to mental states.

Recommendations for posture and movements

  • Stand straight with naturalness.
  • Pay attention to your lower half of your body
  • Ensure no exaggerated movements are made
  • Ensure meaning and congruence to your movements
  • Use your own signature style of movement
  • Observe how you move

Actions to make with gestures and facial expressions

  • Facial expressions should show enthusiasm, naturalness, and spontaneity.
  • Have vitality and show energy
  • Gestures should not come off too nervous. Gestures should be sincere

Types of personal space for interactions

  • Intimate distance: Extreme closeness and physical touch.
  • Personal distance: Occurs between family, friends, and companions.
  • Social distance: Allows certain privacy in public spaces. Public distance: Limited by the capacity of the communicator's voice.

Paraliguistics

  • Paraliguistics studies the sound characteristics of the voice volume, intonation, speed, rhythm and stress
  • Vocal elements are crucial in developing strong voice skills for oral communication.

Voice is for more than just speaking

  • Voice also helps denote our personality, which is important when we speak in the world
  • Voice helps communicate sentiments, attitudes and emotion
  • To transport messages
  • To generate images
  • To express ourselves

Characteristics of the voice for speaking properly.

  • Speech articulates with sounds to serve as building blocks for different vocally individual attributes generated through the speaking mechanism.
  • Correct pronounciation requires: Tone, volume, speed, pause, emphasis.

Verbal Communication Skills

  • Verbal communication skills originate from thinking to ideate, choose, and organize language for meaningful, coherent messages.
  • Key Components: Effective communication has preparation, knowledge, intelligence, and conviction.

Key Features of Effective Communication

Preparation: Investigate, observe, read. Knowledge: Investigate evidence; interpret Intelligence: Serves to understanding of matters and problems. Conviction: Believe in what you are going to say to convince the other personal or audice

Communication quote to remember

  • "The most important thing in communication is hearing what isn't said." Peter Drucker

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Description

Explore oral communication strategies for expressing ideas assertively. Understand the common fears associated with public speaking and learn to overcome them. Discover the innate and learned skills necessary for effective communication and achieving competence in varied situations.

More Like This

Oral Communication Skills Quiz
12 questions
Oral Communication in Context Quiz
40 questions
Oral Communication and Public Speaking
13 questions
Oral Communication Strategies
16 questions
Use Quizgecko on...
Browser
Browser