Operations Management Quiz
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Questions and Answers

Which function of an organization is responsible for generating demand?

  • Productions/Operations
  • Marketing (correct)
  • Finance/Accounting
  • Human Resources

What is Operations Management (OM)?

  • The set of activities that creates value in the form of goods and services by transforming inputs into outputs. (correct)
  • The process of organizing resources to satisfy customers' needs.
  • The function responsible for creating, producing, and delivering goods and services.
  • The process of tracking if the organization is doing well, pays the bills and collects money.

What is the main goal of an operation manager at a restaurant like HardRock Café?

  • To track the organization's financial performance.
  • To generate demand for the restaurant's goods and services.
  • To satisfy the customers' needs by operating the restaurant efficiently. (correct)
  • To organize resources to produce goods and services.

What are the three functions performed by all organizations to create goods and services?

<p>Marketing, Productions/Operations, Finance/Accounting (A)</p> Signup and view all the answers

What is the role of the Supply Chain in creating value for an organization?

<p>The Supply Chain helps create value by coordinating the flow of materials, information, and services from suppliers to customers. (A)</p> Signup and view all the answers

What is the role of the Finance/Accounting function in an organization?

<p>To track the organization's performance and financials (C)</p> Signup and view all the answers

What are the resources needed to satisfy customer needs?

<p>High quality food (B)</p> Signup and view all the answers

What is the main goal of Operations Management (OM)?

<p>To create value by transforming inputs into outputs (C)</p> Signup and view all the answers

What is the purpose of organizing to produce goods and services?

<p>To satisfy customer needs (A)</p> Signup and view all the answers

What is the role of the Supply Chain in creating value for an organization?

<p>To create value through the flow of materials and information (A)</p> Signup and view all the answers

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