5 Questions
Operations management is the activity of managing the resources which produce and deliver ______ and services.
products
Every organization has an operations function because every organization produces the same type of ______ and/or services.
products
Operations managers are the people who have particular responsibility for managing some, or all of the resources which compose the ______ function.
operations
The marketing [including sales] function is responsible for communicating the organization's products and services to its ______ in order to generate customer requests for service.
markets
The product/service development function is ______ for developing new products or services and improving existing ones.
responsible
Study Notes
Operations Management
- Operations management involves managing resources that produce and deliver goods and services.
- Every organization has an operations function because they all produce goods and/or services.
Operations Managers
- Operations managers are responsible for managing some or all resources that make up the operations function.
Marketing Function
- The marketing function is responsible for communicating products and services to customers to generate service requests.
Product/Service Development
- The product/service development function is responsible for developing new products or services and improving existing ones.
Test your knowledge on operations management and the operational requirements of organizations. Explore the role of the operations function in delivering products and services. Enhance your understanding of this vital aspect of business operations.
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