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Questions and Answers
Operations management oversees the transformation process that converts resources such as labor and raw materials into finished goods and services.
Operations management oversees the transformation process that converts resources such as labor and raw materials into finished goods and services.
The purpose of operations management is to manage ______.
The purpose of operations management is to manage ______.
The transformation process transforms ______.
The transformation process transforms ______.
Value is created during the process of ______.
Value is created during the process of ______.
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Inputs in the transformation process include ______.
Inputs in the transformation process include ______.
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All organizations produce goods or services through the ______ process.
All organizations produce goods or services through the ______ process.
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As a product, piano lessons are ______.
As a product, piano lessons are ______.
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In a transformation process, people are considered to be inputs because they ______.
In a transformation process, people are considered to be inputs because they ______.
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It is easier to see the transformation process at work in manufacturing organizations than in service organizations because manufacturing organizations ______.
It is easier to see the transformation process at work in manufacturing organizations than in service organizations because manufacturing organizations ______.
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Service organizations ______.
Service organizations ______.
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Manufacturing organizations ______.
Manufacturing organizations ______.
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Which one of the following is NOT an example of a service organization?
Which one of the following is NOT an example of a service organization?
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It is estimated that in the United States, about ______ percent of all economic output is toward making tangible, physical objects.
It is estimated that in the United States, about ______ percent of all economic output is toward making tangible, physical objects.
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A bus company is a ______ organization because its product is ______.
A bus company is a ______ organization because its product is ______.
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A laptop computer company is a ______ organization because its product is ______.
A laptop computer company is a ______ organization because its product is ______.
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Most countries in today's global business climate see ______ as the key to success.
Most countries in today's global business climate see ______ as the key to success.
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McDonald's recently made productivity gains by cutting the ______.
McDonald's recently made productivity gains by cutting the ______.
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Which one of the following is NOT a way to increase productivity?
Which one of the following is NOT a way to increase productivity?
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W. Edwards Deming thought that ______ was the key to productivity.
W. Edwards Deming thought that ______ was the key to productivity.
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With respect to planning, Deming believed that ______ was most important for productivity.
With respect to planning, Deming believed that ______ was most important for productivity.
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Study Notes
Operations Management Multiple Choice Questions
- Operations management is responsible for transforming raw materials and labor into finished products and services.
- The purpose of operations management is to manage the transformation process.
- The transformation process turns inputs (raw materials, labor, etc.) into outputs (finished goods or services).
- Value is created through the conversion of inputs into outputs
- Inputs in the transformation process include physical and non-physical materials.
- Manufacturing businesses produce physical goods
- Service businesses produce non-physical goods (or services)
- Productivity improvement strategies include increasing inputs, lowering costs, enhancing outputs, and improving efficiency.
- Maintaining productivity, higher wages, and shorter working hours are important for global business success
- Management decisions, employee training, and production procedures affect productivity gains.
- Deming believed that managing both workers and managers was key to productivity, planning is also important.
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Description
Test your knowledge on operations management principles, focusing on the transformation process of inputs into outputs and productivity improvement strategies. This quiz covers key concepts such as manufacturing and service production, management decisions, and their impacts on productivity.
