Operations Management Quiz

Oversees the transformation of resources into goods and services.

To manage the transformation process.

Transforms inputs into goods and services.

Occurs during the conversion of inputs into outputs.

Include both material and nonmaterial items.

All organizations utilize this process to produce goods or services.

Considered a service because they are nonmaterial.

Inputs because they perform tasks to create outputs.

Manufacturing is easier to see in action because it produces physical goods.

Produce nonphysical outputs.

Produce physical outputs.

Military forces, universities, and hospitals are examples of service organizations.

About 27 percent is towards making tangible, physical objects.

A service organization because its product is transportation.

A manufacturing organization because its product is a computer.

Increasing productivity is essential.

Achieved by cutting down the time to make French fries.

Not by increasing inputs, but through efficiency.

Thought managers were the key to productivity.

Believed long-term planning was most important for productivity.

Intangible offerings that can’t be physically possessed.

Tangible products that can be physically touched and owned.

Provides education as a service to students.

Offers health care services to patients.

Provides protection and defense as a service.

Crucial for reducing costs and improving output.

Inputs are resources, outputs are products of the transformation process.

To improve processes and operations efficiency.

Ensures resources are used effectively for production.