Operations Management Quiz

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40 Questions

What type of system is usually coupled with a DRP system?

VMI/Consignment

Which of the following is not included in inventory risk cost?

Fuel costs

What is not an assumption relevant to the EOQ model?

There is always inventory in transit

Which type of inventory model is most likely to be a pull system?

Kanban

What is the relationship between customer service level and inventory investment?

Positive exponential

How do inventory and GDP growth relate between 1994 and 2010?

They grew by the same amount

What type of stocks are influenced by holidays?

Seasonal stocks

Which department has no impact on inventory?

Corporate governance

What provides managers with the knowledge needed to make effective situational assessments and develop appropriate responses?

Visibility

Which of the 7Rs of logistics is not mentioned?

Quality

Which of the following is not a driver of sustainable supply chain management practice?

Execution

What is a major barrier to the effective use of information technology?

People

What is defined as an information system that automates the flow of information between a firm and its suppliers?

Supply chain information system (SCIS)

What is data synchronization software used for?

Data synchronization tools

What do ERP systems require to be fully functional?

Information elements

What do supply chain software technologies help organizations with?

All of the above

What is the primary system that lean production relies on?

The Toyota production system (TPS)

Which of the following is a reactive capability strategy?

Offshoring

What determines the capacity of an organization?

The maximum amount of work that an organization is capable of completing in a given period of time

What is a key principle of inventory management?

Inventory and production must be managed together

What are materials used in the production process but do not become part of the product?

Maintenance, repair and operating supplies

Which of the following company objectives are in conflict?

Maximum customer service and low inventory cost

What is a cost of carrying inventory?

Capital cost and storage cost

What happens when the order quantity is increased?

The total inventory cost increases

What is the primary driver of the need for supply chain capabilities?

Utility

What is the significance of packaging in logistics?

It is critical to logistics

What is the term for the production strategy that leverages lean manufacturing and real-time intelligence?

Adaptive manufacturing

What type of production involves assembling products to customer orders?

Assemble-to-order

What is the term for the ability of a process to produce a range of products?

Economies of scope

What is a major challenge faced by many established manufacturers?

Expanding product life cycles

What type of supply chain strategy focuses on anticipating demand or producing without knowledge of customer orders?

Push-based strategy

What is the primary focus of a push-based supply chain strategy?

Immediate delivery of off-the-shelf, low-cost, standardized goods

What is not an advantage of pipelines?

Least capable

What is not an advantage of air transport?

Most expensive

Which of the following is not characteristic of a straight bill of lading?

Allow transfer of title to the shipped goods

What does transportation efficiency promote in the supply chain?

Competition

What is not a mode of transportation?

3PL

What is a challenge for the trucking industry?

Oversupply of qualified drivers

What is a characteristic of railroads?

Natural monopolies

What is affected by trade imbalances?

All of the above

Study Notes

Inventory Management

  • A DRP system is usually coupled with a JIT system to manage the flow and timing of inbound materials and outbound finished goods.
  • Inventory risk cost includes insurance, damage, theft, and obsolescence.
  • The EOQ model assumes there is no inventory in transit, the planning horizon is infinite, all inventory parts are independent of each other, and the item purchase price is not dependent on the amount ordered.

Inventory Models

  • Pull inventory models are most likely to be Kanban.
  • The relationship between customer service level and inventory investment is inversely proportional.

Inventory and GDP

  • Inventory and GDP grew by different amounts between 1994 and 2010.

Batching Economies

  • Batching economies or cycle stocks usually arise from procurement, transportation, and production sources.

WIP Inventories

  • WIP inventories are associated with manufacturing and are not included on the balance sheet.

Seasonal Stocks

  • Seasonal stocks are not influenced by EOQ, but by weather, transportation, holidays, and other seasonal factors.

Inventory and Departments

  • The marketing department has an impact on inventory.

Capital Cost

  • Capital cost focuses on the cost of capital tied up in inventory and the resulting lost opportunity from investing that capital elsewhere.

Visibility

  • Visibility of demand, customer orders, delivery status, inventory stock levels, and production schedules provides managers with the knowledge needed to make effective situational assessments and develop appropriate responses.

Logistics

  • The seven Rs of logistics include: getting the Right product, in the Right quantity, in the Right condition, at the Right place, at the Right time, to the Right customer, and at the Right cost.

Supply Chain Information System (SCIS)

  • SCIS is defined as an information system that automates the flow of information between a firm and its suppliers.

Supply Chain Software

  • Supply chain software includes technologies that address virtually every function and task that occurs in the supply chain, help organizations plan, execute, and control supply chain activities in real-time, and maintain visibility of inventory.

ERP Systems

  • ERP systems have information elements needed by SCIS applications.

Lean Production

  • Lean production relies on the Toyota production system (TPS), pull-based systems, and just-in-time systems.

Capacity

  • Capacity determines the maximum amount of work that an organization is capable of completing in a given period of time.

Inventory Management Objectives

  • Inventory and production must be managed together.
  • Maximum customer service and low inventory cost are conflicting company objectives.

Costs of Carrying Inventory

  • Costs of carrying inventory include capital cost, storage cost, and obsolescence.

Inventory Management Decisions

  • Relevant costs include storage cost, production control cost, and purchasing cost.

Packaging

  • Packaging is critical to logistics.

Adaptive Manufacturing

  • Adaptive manufacturing is a newly launched twenty-first-century addition to production strategy that leverages lean manufacturing strategies, Six Sigma best practices, and real-time actionable intelligence from the factory floor.

Production Strategies

  • Assemble-to-order production involves combining common components and a limited number of options or accessories made available to the customer.

Process Flexibility

  • Processes that can produce a range of products are said to have economies of scope.

Supply Chain Challenges

  • Established manufacturers face challenges such as expanding product life cycles, competition, customer demand, and pressure for efficiency.

Transportation and Logistics

  • A push-based strategy works well for supply chains that focus on the anticipation of demand or without knowledge of customer orders.
  • Transportation efficiency promotes competition in the supply chain.
  • The distances in today's global supply chains produce higher costs, longer transit times, and more disruptions.

Test your knowledge on operations management concepts, including supply chain management and production strategies.

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