Podcast
Questions and Answers
Om deals with?
Om deals with?
- Tangible product
- Both tangible and intangible products (correct)
- Intangible services
- Tangible product and intangible services
One of the examples of pure service is?
One of the examples of pure service is?
- Teaching (correct)
- Product service
- Repairing service
- All of the above
Objectives of operations management can be categorized into?
Objectives of operations management can be categorized into?
- Three (correct)
- Seven
- Two
- Four
One of the objectives of operations management is?
One of the objectives of operations management is?
Principal functions of customer service are?
Principal functions of customer service are?
Conversion of inputs into outputs is known as?
Conversion of inputs into outputs is known as?
The desired objective of production and operations management is?
The desired objective of production and operations management is?
Which one of the following is not an activity under productions and operations management?
Which one of the following is not an activity under productions and operations management?
Operations management is concerned essentially with the utilization of resources. Utilization of resources means?
Operations management is concerned essentially with the utilization of resources. Utilization of resources means?
Productions and operations management distinguishes itself from other functions mainly by its primary concern?
Productions and operations management distinguishes itself from other functions mainly by its primary concern?
Which one of the following is not an objective of operations management?
Which one of the following is not an objective of operations management?
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Study Notes
Operations Management & Strategic Management
- Operations Management (OM) focuses on both tangible products and intangible services.
- Pure Service: Teaching, product service, and repairing service are examples of pure services.
- Objectives of Operations Management: Can be categorized into three
- Objective of Operations Management: Customer service is one of the objectives of Operations Management.
- Customer Service: Involves manufacture, transport, supply, and service.
- Input to Output Conversion: The conversion of inputs into outputs is known as operations management.
- Production & Operations Management Objective: The aim is to optimize the utilization of available resources.
- Production & Operations Management Activities: Material handling, location of facilities, plant layouts and product design are all part of production & operations management.
- Operations Management & Resource Utilization: The goal is to maximize the effectiveness of resources, minimizing loss, underutilization, and waste.
- Operations Management Objectives: Satisfying customer needs by providing the right thing, at the right place, at the right time, at the right price, and with the right quality & design is the objective of Operations Management.
- Production & Operations Management Differentiation: It sets itself apart from other functions like personnel, marketing, and finance by focusing on the conversion of physical resources.
- Dimensions of Competitiveness: These include cost, quality, delivery, and flexibility.
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