Operations Management in Tourism and Hospitality

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10 Questions

Which of the following best describes operations management?

The application of principles in harnessing resources

What is the main focus of operations management?

Achieving organizational goals

What is TQM?

Total Quality Management

What is the difference between goods and services?

Goods are tangible products, while services are intangible

What is the role of management in an organization?

Directing and controlling

Which of the following best describes operations management?

The management of resources to achieve organizational goals

What is the role of management in an organization?

To plan, organize, direct, and control

What is the main focus of operations management?

Physical and informational resources

What is TQM?

Total Quality Management

What is the difference between goods and services?

Goods are tangible products, while services are intangible actions

Test your knowledge on operations management in the tourism and hospitality industry! This quiz will cover topics such as understanding operations, differentiating goods and services, and defining operations management. Challenge yourself and see how well you grasp the fundamentals of this important field.

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