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Operations Management Quiz: Flexibility, TQM, and Time Reduction

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Operations Management Quiz: Flexibility, TQM, and Time Reduction

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Questions and Answers

What is the concept of agility in manufacturing often referred to as?

Agile manufacturing

Which approach has been adopted by many firms to attain customer satisfaction?

Total Quality Management (TQM)

What does Just-In-Time production aim to achieve?

Reducing inventory and waste

What concept involves using the least amount of resources to manufacture a high quantity of high-quality goods?

Lean production Signup and view all the answers

What is CAD?

Computer Aided Design Signup and view all the answers

What is ERP?

Enterprise Resource Planning Signup and view all the answers

What is the formula for labor productivity?

Labor productivity = Total Output/Total Man Hours or Labor productivity = Total Output/Number of Workers Signup and view all the answers

What is the definition of productivity?

Productivity = Output/Input Signup and view all the answers

What are the three measures of productivity mentioned in the text?

Labor productivity, Capital productivity, Multifactor productivity Signup and view all the answers

Why has productivity of the service sector proven difficult to improve?

Service-sector work is typically labor intensive, frequently focused on unique individual attributes or desires, and often an i... Signup and view all the answers