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Operations Management in the Tourism and Hospitality Industry
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Operations Management in the Tourism and Hospitality Industry

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Questions and Answers

Which of the following best describes operations management?

  • A field of business concerned with human resources management
  • A field of business concerned with the administration of business practices to maximize efficiency (correct)
  • A field of business concerned with marketing and sales
  • A field of business concerned with financial management
  • What is the role of an operations manager?

  • To mentor team members
  • To manage human resources
  • To handle marketing and sales activities
  • To ensure efficient conversion of inputs into outputs (correct)
  • Who is considered the father of modern management theory?

  • Henri Fayol (correct)
  • Henry Fayol
  • Frederick Taylor
  • Peter Drucker
  • What are the five management functions according to Fayol's theory?

    <p>Planning, Organizing, Staffing, Directing, Controlling</p> Signup and view all the answers

    What is the main goal of operations management?

    <p>To maximize efficiency within the organization</p> Signup and view all the answers

    True or false: The operations manager's role includes mentoring team members.

    <p>True</p> Signup and view all the answers

    True or false: Operations management involves planning, organizing, and overseeing the organization's processes.

    <p>True</p> Signup and view all the answers

    True or false: Henri Fayol is considered the father of modern management theory.

    <p>True</p> Signup and view all the answers

    True or false: The five management functions according to Fayol's theory are Planning, Organizing, Staffing, Directing, and Controlling.

    <p>False</p> Signup and view all the answers

    True or false: The main goal of operations management is to maximize efficiency within the organization.

    <p>True</p> Signup and view all the answers

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