Operations Management in the Tourism and Hospitality Industry
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Operations Management in the Tourism and Hospitality Industry

Created by
@HandyHummingbird

Questions and Answers

Which of the following best describes operations management?

A field of business concerned with the administration of business practices to maximize efficiency

What is the role of an operations manager?

To ensure efficient conversion of inputs into outputs

Who is considered the father of modern management theory?

Henri Fayol

What are the five management functions according to Fayol's theory?

<p>Planning, Organizing, Staffing, Directing, Controlling</p> Signup and view all the answers

What is the main goal of operations management?

<p>To maximize efficiency within the organization</p> Signup and view all the answers

True or false: The operations manager's role includes mentoring team members.

<p>True</p> Signup and view all the answers

True or false: Operations management involves planning, organizing, and overseeing the organization's processes.

<p>True</p> Signup and view all the answers

True or false: Henri Fayol is considered the father of modern management theory.

<p>True</p> Signup and view all the answers

True or false: The five management functions according to Fayol's theory are Planning, Organizing, Staffing, Directing, and Controlling.

<p>False</p> Signup and view all the answers

True or false: The main goal of operations management is to maximize efficiency within the organization.

<p>True</p> Signup and view all the answers

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