Operations Management
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Questions and Answers

Which of the following is NOT a strategic role of operations management?

  • Good/service differentiation
  • Quality expectations (correct)
  • Cost leadership
  • Interdependence with other key business functions

    • What is the primary goal of cost leadership in operations management?

  • To have the lowest production costs in the industry (correct)
  • To increase profit through successful operations
  • To have superior tangible and intangible product offers
  • To promote products made by the operations team

    • Which industry does the secondary sector of operations management typically involve?

  • Manufacturer (correct)
  • Resources
  • Coca Cola
  • Kmart

    • Which key business function is responsible for promoting products made by the operations team?

    <p>Marketing</p> Signup and view all the answers

    What are some of the influences on operations management mentioned in the text?

    <p>Globalisation, technology, quality expectations, and cost-based competition</p> Signup and view all the answers

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