CEOE Operations Playbook
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Questions and Answers

What is the main objective of the Operations Flight?

  • To manage financial resources and budgeting for the Air Force.
  • To effectively operate, maintain, and repair Air Force facility and infrastructure assets. (correct)
  • To conduct intelligence operations and surveillance activities.
  • To execute combat operations and tactical training.

    • Which of the following activities is NOT mentioned as a responsibility of the Operations Flight?

  • Service contract management.
  • Emergency response capability.
  • Recruitment and training of personnel. (correct)
  • Customer service management.

    • Which section of the CEOE focuses on managing service contracts?

  • CEOER.
  • CEOEM.
  • CEOE does not manage service contracts.
  • CEOES. (correct)

    • What perspective is emphasized for making resource decisions in Operations Flight activities?

    <p>Air Force-wide, risk-based perspective.</p> Signup and view all the answers

    What capability must Operations Flights maintain regarding emergencies?

    <p>The ability to respond to emergencies 24 hours a day.</p> Signup and view all the answers

    What is the main focus shift adopted by CE in Operations Flight?

    <p>Proactive systems performance analysis</p> Signup and view all the answers

    Why is understanding available labor hours crucial for the Operations Flight?

    <p>To gather and manage emergent requirements</p> Signup and view all the answers

    Which factor is NOT typically associated with a decrease in Availability Rate (AR)?

    <p>Efficient project management</p> Signup and view all the answers

    What percentage of total available hours does an AR of 65% represent as lost production time?

    <p>35 hours</p> Signup and view all the answers

    What workload prioritization model emphasizes preventative maintenance and plant operations?

    <p>Work Prioritization Model</p> Signup and view all the answers

    How long does it typically take to complete average fill actions for civilian positions?

    <p>3 months</p> Signup and view all the answers

    What is a key factor to consider when scheduling work to ensure resource availability?

    <p>Determine the fixed costs like PM and PO</p> Signup and view all the answers

    What are the central questions that CEOE aims to address through its deliverables?

    <p>Where is the best place to invest time and money?</p> Signup and view all the answers

    Which deliverable focuses on Contract Execution Support?

    <p>Support to CEN on cradle-to-grave contract execution</p> Signup and view all the answers

    Which of the following is NOT a component of indirect time accounted for in operations?

    <p>Direct labor execution</p> Signup and view all the answers

    What is a typical historical percentage of direct hours spent on emergency work by CE?

    <p>1%</p> Signup and view all the answers

    What impacts can changes in the deployable hour balance have on the Operations Flight?

    <p>Influences work prioritization and resource management</p> Signup and view all the answers

    What should the shop leadership be held accountable for concerning indirect time?

    <p>Scrutinizing all indirect time charged</p> Signup and view all the answers

    What is a necessary action for individuals who are not validated on the Master FM List?

    <p>Remove their names from the list and request replacements.</p> Signup and view all the answers

    What major focus does CEOER aim to enhance within the Operations Flight?

    <p>Proactive systems performance analysis</p> Signup and view all the answers

    What should be verified weekly regarding the labor input in the system?

    <p>CEOER established a standard report for labor entry.</p> Signup and view all the answers

    How frequently should the Work Priority System be confirmed?

    <p>Quarterly</p> Signup and view all the answers

    Which of the following best describes the intent of establishing CEOE?

    <p>To ensure efficient lifecycle management of infrastructure assets</p> Signup and view all the answers

    What does the acronym C-FTE stand for in relation to Operations Flight manpower?

    <p>Craftsmen Full Time Equivalents</p> Signup and view all the answers

    Which of the following must occur when a facility project is marked as 'Complete'?

    <p>All required close-out actions must be performed.</p> Signup and view all the answers

    What must the Superintendent establish for evaluating the interactions between shops and CEOER?

    <p>A Quality Assessment and Evaluation (QAE) function.</p> Signup and view all the answers

    Why is it essential for CEOE to calculate the availability rate (AR)?

    <p>To evaluate work scheduling and return on investment</p> Signup and view all the answers

    According to the Operations Engineering Playbook, what is a major role of the Operations Flight?

    <p>Act as caretaker and advocate for real property</p> Signup and view all the answers

    Which key performance indicator (KPI) is aimed at monitoring labor input quality?

    <p>99.9%</p> Signup and view all the answers

    What needs to be done with completed work tasks periodically?

    <p>They must be reopened if a requirement is missed.</p> Signup and view all the answers

    What percentage of total cost of ownership for a facility can facility management account for, according to the IFMA model?

    <p>60-80%</p> Signup and view all the answers

    What is the primary goal of the CEOE Performance Maturity Model?

    <p>To assist teams in improving operational capabilities</p> Signup and view all the answers

    What defines a matured capability in work management programs?

    <p>Measuring against external benchmarks.</p> Signup and view all the answers

    Which of the following actions is part of the annual review process?

    <p>Confirm risk matrix events have occurred on all assets.</p> Signup and view all the answers

    What does the Deployable Work Hour Balance formula include?

    <p>Craftsmen Full Time Equivalents and availability rate</p> Signup and view all the answers

    What type of analysis does CEOER focus on, in comparison to traditional methods?

    <p>Performance and resource optimization analysis</p> Signup and view all the answers

    What should be ensured regarding the Facility Management Program’s integration with Military Personnel Flight?

    <p>It must be added to the base virtual out-processing checklist.</p> Signup and view all the answers

    What is the primary goal of the U-Fix-It Program?

    <p>To research and maintain a list of over-the-counter materials for FMs.</p> Signup and view all the answers

    What crucial aspect must CEOE teams maintain despite reductions in personnel?

    <p>Progress in maturing programs</p> Signup and view all the answers

    What percentage of the completed shop requirements should be sampled for QAE?

    <p>5%</p> Signup and view all the answers

    What two processes are highlighted as major lines of effort for CEOER?

    <p>Work Management and AMP/Sub-AMP management</p> Signup and view all the answers

    What must be validated to ensure the Facility Management Program aligns with mission requirements?

    <p>Trends in shop interactions and program efficiencies.</p> Signup and view all the answers

    What factor can negatively impact the ability of CEOE to progress up the Performance Maturity Model?

    <p>Reduction of personnel</p> Signup and view all the answers

    What is the general purpose of the Operations Flight in terms of lifecycle management?

    <p>Overseeing the entire infrastructure lifecycle</p> Signup and view all the answers

    What major effect does the Operations Flight’s efficiency have, considering their resource constraints?

    <p>Enhanced effectiveness in processes</p> Signup and view all the answers

    What is the primary focus of the Operations Flight regarding work management?

    <p>Responding to infrastructure emergencies</p> Signup and view all the answers

    What must CEOER consider when categorizing work requests?

    <p>Safety and mission risks</p> Signup and view all the answers

    Which capability focuses on establishing business processes and increasing stakeholder involvement?

    <p>Developing Capability</p> Signup and view all the answers

    What is required for work management programs operating at Basic Capability?

    <p>Compliance with specific AFIs and supporting documents</p> Signup and view all the answers

    What does the CEOER need to verify on a monthly basis regarding Service Requests (SR)?

    <p>That procedures for in-house equipment replacements are followed</p> Signup and view all the answers

    What performance indicator is established for customer phone calls in the Developing Capability?

    <p>95% should be for emergency requests</p> Signup and view all the answers

    Which button must shop foremen click to accurately signal task completion in TRIRIGA?

    <p>Complete Button</p> Signup and view all the answers

    What is a vital aspect of the WM Basic Capability in managing work requests?

    <p>Using TRIRIGA for entering non-emergency Service Requests</p> Signup and view all the answers

    What must occur prior to clicking the 'Complete' button in TRIRIGA?

    <p>All labor and material management tasks must be completed</p> Signup and view all the answers

    What type of processes should be developed in the Developing Capability to aid compliance?

    <p>Standardized and documented processes</p> Signup and view all the answers

    Which meeting must CEOE schedule at least once a month?

    <p>Work Request Review Board (WRRB)</p> Signup and view all the answers

    What is necessary for effective communication and process management in Developing Capability?

    <p>Ensuring customers are aware of business processes</p> Signup and view all the answers

    What type of emergencies does the Operations Flight prioritize?

    <p>Infrastructure emergencies</p> Signup and view all the answers

    What oversight must be established by CEOE regarding expenditures?

    <p>Ensure funding authorizations do not exceed budget limits</p> Signup and view all the answers

    Which of the following is included in the required processes for Basic Capability?

    <p>Monthly reviews of completed tasks</p> Signup and view all the answers

    What should be the primary action if a Facility Manager (FM) is uncertain whether a Service Request (SR) meets emergency requirements?

    <p>Call the Construction Engineering (CE) team for clarification.</p> Signup and view all the answers

    Which role should ensure accurate documentation of failure types in the GIS layer?

    <p>Craftsman or Sub-Activity Manager.</p> Signup and view all the answers

    What is necessary for effective tracking of funds and expenditures in CEOE's budget oversight?

    <p>Documentation of who authorized expenditures.</p> Signup and view all the answers

    What should CEOER do to ensure all completed work tasks (WTs) are accurately processed?

    <p>Run a report to identify missing documentation.</p> Signup and view all the answers

    What must the CSU ensure regarding the SRs they validate?

    <p>They adhere to appropriate AFIs and supporting resources.</p> Signup and view all the answers

    What should happen if excessive PM work tasks are reported with no labor charged?

    <p>They require scrutiny as indicators of potential issues.</p> Signup and view all the answers

    Why is it important for shop foremen to refrain from using the 'Close' button after completing a WT?

    <p>It prevents premature closure before evaluation.</p> Signup and view all the answers

    What should be published in the FM Handbook regarding after hours Emergency Service Requests (SR)?

    <p>Local policy for after hours response.</p> Signup and view all the answers

    What is the recommended frequency for the Work Request Review Board (WRRB) meetings?

    <p>Once a month.</p> Signup and view all the answers

    What is the consequence if the CSU allows non-CE requirements to flow directly to the shops?

    <p>Inefficient use of appropriated resources.</p> Signup and view all the answers

    What is a key responsibility of CEOE during computer/network outages?

    <p>To ensure processes are in place for supporting customers.</p> Signup and view all the answers

    What should FMs submit for TRIRIGA access?

    <p>Service Action Authorization Requests (SAARs).</p> Signup and view all the answers

    How should CEOE ensure labor inputs are properly monitored outside of TRIRIGA?

    <p>By creating tools for shops to manage schedules.</p> Signup and view all the answers

    What information is essential to be shared regarding in-house equipment replacements?

    <p>Warranty documentation and installation data.</p> Signup and view all the answers

    What should be the standard KPI for emergency work requests handled by the TRIRIGA base?

    <p>Less than 1% of annual direct hours for emergency work.</p> Signup and view all the answers

    What is a focus area for CEOER in maintaining efficient work management?

    <p>Establishing a coherent tracking system for funds.</p> Signup and view all the answers

    Which process must be in place to validate that SRs are not duplicating previous requirements?

    <p>A filing/system process for checking previous requests.</p> Signup and view all the answers

    What is one of the purposes of the U-Fix-It Program?

    <p>To provide specific resources to FMs for repairs.</p> Signup and view all the answers

    Which document helps ensure compliance with appropriated versus non-appropriated funded requirements?

    <p>Reference guides and AFIs.</p> Signup and view all the answers

    How should CEOER analyze maintenance KPIs?

    <p>By periodically analyzing data against metrics.</p> Signup and view all the answers

    What strategy should shop foremen utilize regarding future workload requirements?

    <p>Be aware and proactively manage future requirements.</p> Signup and view all the answers

    What is the significance of uploading detailed information in the Notes and Documents section of a Work Task?

    <p>To facilitate future reviews and asset management.</p> Signup and view all the answers

    What should be done during short-term computer outages?

    <p>Instruct customers to hold non-emergency work.</p> Signup and view all the answers

    Why is it critical for CEOER to train FMs in their responsibilities?

    <p>To ensure FMs accurately communicate facility issues.</p> Signup and view all the answers

    What key information should be discussed during weekly meetings led by CEOE?

    <p>Coordination of scheduled work tasks and projects.</p> Signup and view all the answers

    What action must CEOER take regarding funding reports?

    <p>Create periodic reports to compare costs against budget.</p> Signup and view all the answers

    What is a requirement for the approval of expenditures in CEOE?

    <p>Approvals exceeding limits must be authorized at the next level.</p> Signup and view all the answers

    What Key Performance Indicator (KPI) relates to work tickets (WTs) that closed without recorded hours?

    <p>Number of WTs closed with no hours.</p> Signup and view all the answers

    What does CEOE need to validate regarding the Monthly Report of Facility Managers (FMs)?

    <p>Annual assignment dates should be validated to maintain an updated Master FM List.</p> Signup and view all the answers

    What action should be taken for individuals not validated on the Master FM List?

    <p>Remove them from TRIRIGA and the FM Listing.</p> Signup and view all the answers

    What is the KPI target for validating FMs that have not responded within 30 days?

    <p>90-95%</p> Signup and view all the answers

    What should CEOE ensure regarding the participation of various agencies in the WRRB?

    <p>All relevant parties must attend to facilitate decision-making.</p> Signup and view all the answers

    What should be done to update assets in TRIRIGA post-installation or replacement?

    <p>Update warranty data and load into appropriate SMS.</p> Signup and view all the answers

    What is the required action for 'Complete' WTs according to the CEOE's checklist?

    <p>They need to be validated and closed out properly.</p> Signup and view all the answers

    What should CEOER do regarding the acceptance of Service Requests (SRs) that can be fulfilled by FM?

    <p>Refer all SRs back to the FM for handling.</p> Signup and view all the answers

    What is a KPI for labor reporting by shops?

    <p>99.9% completeness and accuracy of labor reporting.</p> Signup and view all the answers

    What type of analysis should CEOER perform on historical minor work tasks?

    <p>Assess if they can be categorized for U-Fix-It Program materials.</p> Signup and view all the answers

    Which approach should CEOER take toward prioritizing tasks in the shop?

    <p>Ensure that lower priority tasks are completed when higher priority tasks are overlooked.</p> Signup and view all the answers

    What should CEOE validate regarding the research for the U-Fix-It Program?

    <p>The materiel used must be grounded in thorough research.</p> Signup and view all the answers

    What should be done when lower priority work is included in the schedule?

    <p>Limit this practice to exceptional circumstances.</p> Signup and view all the answers

    What should CEOE evaluate to determine if the established KPIs are effective?

    <p>Trends, shortfalls, and areas for improvement over the last 12-month period</p> Signup and view all the answers

    What is a potential cause for a backlog of work acceptance beyond a reasonable timeframe?

    <p>Inadequate staffing or resources to manage workload</p> Signup and view all the answers

    How should CEOER ensure that facility management programs are compliant with requirements?

    <p>By integrating it into the base virtual out-processing checklist</p> Signup and view all the answers

    What key performance indicator (KPI) suggests a high level of success in facility project coordination?

    <p>99.9% of facility projects achieving necessary coordination before final approval</p> Signup and view all the answers

    Which responsibility does the CEOER have regarding the preventive maintenance (PM) program?

    <p>Managing the PM program in support of Operations Flight</p> Signup and view all the answers

    What action should be taken if KPI targets are not being met?

    <p>Determine the causes and adjust processes or procedures as necessary</p> Signup and view all the answers

    What should be established to prioritize customer requirements in facility management?

    <p>A CE customer prioritization program</p> Signup and view all the answers

    What is one of the critical evaluations CEOE needs to perform regularly?

    <p>Evaluate ROI for managing high-volume tasks with AF Form 1219</p> Signup and view all the answers

    What issue may arise if CSU members reject 3C type work incorrectly?

    <p>Additional manpower requirements on the shops</p> Signup and view all the answers

    When evaluating facilities, what should be assessed to ensure the use of appropriate materials?

    <p>A sampling of completed shop requirements</p> Signup and view all the answers

    What critical information might be missing if shop closing work tasks are not executed properly?

    <p>Required actions in 'Close Out' procedures</p> Signup and view all the answers

    What could indicate excessive indirect labor that needs addressing?

    <p>High amounts of work being unaddressed and unmeasured</p> Signup and view all the answers

    Why is it necessary for CEOE to maintain a listing of over the counter materials?

    <p>To streamline access to necessary materials for FMs and others</p> Signup and view all the answers

    What potential area for improvement can be derived from multiple reports of work task performance?

    <p>Identifying patterns in staff performance and interference</p> Signup and view all the answers

    What must occur before the implementation of IOC to ease the transition of assets requiring PM?

    <p>Complete all PM requirements and load them into the SMS.</p> Signup and view all the answers

    What is essential for cross-flowing data between TRIRIGA and the appropriate SMS?

    <p>Data integrity verification after each database update.</p> Signup and view all the answers

    What is the minimum percentage of direct labor reporting tied to PM that must be achieved during the first two years of TRIRIGA implementation?

    <p>25%</p> Signup and view all the answers

    Which procedure should take precedence when both RS Means and AF PMTLs exist for the same asset?

    <p>Utilize the AF PMTL for compliance.</p> Signup and view all the answers

    Why is it important to ensure multi-shop PM requirements are synchronized across all shops?

    <p>To prevent incorrect PM on assets with life/safety requirements.</p> Signup and view all the answers

    What should happen to PM once facilities are identified for demolition?

    <p>Deactivate PM operations accordingly.</p> Signup and view all the answers

    What primary role does a pseudo location serve in TRIRIGA?

    <p>To provide a work location for job plans and PM work tasks.</p> Signup and view all the answers

    What needs to occur concerning shop equipment needing PM, such as generators?

    <p>Tie them to a Pseudo location for accurate tracking.</p> Signup and view all the answers

    How often must required materials for PM be reviewed and ordered?

    <p>Throughout the year as needed.</p> Signup and view all the answers

    To maintain accurate asset records, what must CEOER personnel be trained to do?

    <p>Activate new assets and remove old ones from TRIRIGA.</p> Signup and view all the answers

    What is the goal for overall asset inventory on all RPIE/RP assets?

    <p>100% completion.</p> Signup and view all the answers

    What is a potential consequence of not having a finalized update of asset activation/deactivation?

    <p>Improper management of PM work.</p> Signup and view all the answers

    What should occur if an AF-PMTL exists alongside an RS Means version?

    <p>The AF PMTL must be followed to maintain compliance.</p> Signup and view all the answers

    What percentage of completion for known PM requirements is considered acceptable across all timelines?

    <p>100%</p> Signup and view all the answers

    What is a key component of the Sub-AMP Working Group's responsibilities?

    <p>Discussing work in progress</p> Signup and view all the answers

    Which of the following is crucial for understanding operational requirements under the AMP?

    <p>Identification of shop capacity</p> Signup and view all the answers

    What method is recommended for tracking maintenance requirements?

    <p>Consolidating similar projects</p> Signup and view all the answers

    Which action should the Sub-AMP Manager regularly perform?

    <p>Schedule quarterly meetings</p> Signup and view all the answers

    What aspect should be reviewed to assist in maintenance and operational decision-making?

    <p>CM cost including labor and material</p> Signup and view all the answers

    What is essential for aligning maintenance requirements with funding?

    <p>Execution methods identification</p> Signup and view all the answers

    In what manner does CEOE provide support to Sub-AMP management?

    <p>Coordinating with CEN for alignment</p> Signup and view all the answers

    Why is it important to track warranties on maintenance requirements?

    <p>To prevent conflicting project schedules</p> Signup and view all the answers

    What is the focus of the quarterly Sub-AMP Working Group meetings?

    <p>Discussing issues and requirements</p> Signup and view all the answers

    How should meeting and deliverable timelines be updated?

    <p>Aligning with IPL/CTO business rules</p> Signup and view all the answers

    Which group plays a significant role in resource allocation for shop management?

    <p>Sub-AMP Working Group</p> Signup and view all the answers

    What should be established to manage baseline time requirements effectively?

    <p>Emergency time requirements</p> Signup and view all the answers

    What is a crucial consideration when determining the justifiability of labor and materiel for asset operations?

    <p>Return on Investment analysis</p> Signup and view all the answers

    What is often neglected yet vital for managing maintenance execution effectively?

    <p>Proper identification of requirements</p> Signup and view all the answers

    What is the primary focus of the Sub-AMP management process?

    <p>Analyzing and prioritizing work based on manpower availability</p> Signup and view all the answers

    What is one task that needs to be performed monthly in the Sub-AMP basic capability?

    <p>Verify internal shop capacity (man-hours) for requirements</p> Signup and view all the answers

    How often should the CEOER and Sub-AMP managers confirm shop priorities?

    <p>Monthly</p> Signup and view all the answers

    What aspect should be analyzed quarterly according to the Developing Capability?

    <p>Preventive Maintenance (PM) schedules</p> Signup and view all the answers

    What is the goal of the Sub-AMP's semi-annual tasks?

    <p>Validate optimal performance plans for underperforming assets</p> Signup and view all the answers

    What is a requirement of units operating at a Matured Capability?

    <p>Integrate AMP and Sub-AMP plans into daily operational decisions</p> Signup and view all the answers

    What action is part of the annual review process?

    <p>Review IWIMS/ACES/SMS/TRIRIGA data for inventory accuracy</p> Signup and view all the answers

    What is the significance of reviewing Corrective Maintenance (CM) costs?

    <p>To assist in making operational and maintenance decisions</p> Signup and view all the answers

    Which practice is emphasized during the Developing Capability phase?

    <p>Integrating decision-making tools into AMP structures</p> Signup and view all the answers

    What method is used to ensure identified requirements in the semi-annual review process?

    <p>Consolidation and de-confliction of similar requirements</p> Signup and view all the answers

    What should Sub-AMP managers confirm during the quarterly reviews?

    <p>Sub-AMP investments are coordinated with programming guidance</p> Signup and view all the answers

    What is a primary consideration in establishing a matured capability?

    <p>Holistic determination of asset health using diverse data sources</p> Signup and view all the answers

    What type of analysis becomes standard with matured capabilities in AMP?

    <p>Full Return on Investment (ROI) analysis for major systems</p> Signup and view all the answers

    What is the primary responsibility of the Facilities Mechanical/HVAC sub-AMP manager?

    <p>Managing the operation and repair of mechanical/HVAC systems</p> Signup and view all the answers

    Which of the following is a duty of AMP managers concerning B&N infrastructure?

    <p>Managing operational planning and integrating sub-activities</p> Signup and view all the answers

    What is essential to confirm for effective preventive maintenance (PM) on assets?

    <p>A thorough inventory of all current assets</p> Signup and view all the answers

    What does the acronym FCI stand for in the context of facilities management?

    <p>Facility Condition Index</p> Signup and view all the answers

    Why is it important to validate the PM program at least annually?

    <p>To confirm the condition and frequency of PM tasks</p> Signup and view all the answers

    Which task is NOT part of the responsibilities of the AMP manager?

    <p>Direct oversight of all landscaping design efforts</p> Signup and view all the answers

    How does the AMP manager contribute to life-cycle operation planning?

    <p>By developing long range maintenance plans based on budgetary constraints</p> Signup and view all the answers

    What factor must be considered when scheduling PM to ensure it aligns with operational needs?

    <p>Seasonality and mission requirements</p> Signup and view all the answers

    Which of the following is a key output of a risk matrix event on assets?

    <p>Documentation of any risk adjustments made</p> Signup and view all the answers

    What is a key focus for the Facilities Interior Utility Systems sub-AMP manager?

    <p>Overall operation and maintenance of plumbing and electrical systems</p> Signup and view all the answers

    Which of the following is essential for sub-AMP managers concerning compliance?

    <p>Conducting compliance visits and supporting inspections</p> Signup and view all the answers

    What aspect does a mature PM program prioritize in terms of manpower?

    <p>Balancing man-hours across all shops according to top requirements</p> Signup and view all the answers

    Which KPI is crucial for managing CM to PM ratios effectively?

    <p>Contract expenditures versus available man-hours</p> Signup and view all the answers

    What does the term 'risk-based approach' imply for AMP managers?

    <p>Balancing mission risk and resource allocation risk</p> Signup and view all the answers

    What should be done regarding local supplemental PMTLs?

    <p>They should ensure all PM coverage where applicable</p> Signup and view all the answers

    Which analysis is NOT mentioned as part of the AMP manager's responsibilities?

    <p>Conducting market analysis for service vendors</p> Signup and view all the answers

    What is a significant requirement in managing the AMP and Sub-AMP processes?

    <p>Tracking asset performance and operational costs</p> Signup and view all the answers

    What should AMP managers ensure regarding the built asset inventory?

    <p>It reflects accurate condition and asset relationships</p> Signup and view all the answers

    How should AMP managers utilize SMS like NexGen IT?

    <p>To identify investment requirements for system repairs and sustainment</p> Signup and view all the answers

    Which of the following statements about the PM program is false?

    <p>PM sequences can be selectively altered</p> Signup and view all the answers

    Which metric is critical for AMP managers to track in B&N infrastructure?

    <p>Key performance indicators (KPIs) for service delivery</p> Signup and view all the answers

    How should contracted support areas be managed within each shop?

    <p>Details should be documented and updated in TRIRIGA</p> Signup and view all the answers

    What role does the Facilities Interior Utility Systems manager play in fire suppression?

    <p>Ensuring compliance with fire safety regulations</p> Signup and view all the answers

    What must support performance evaluations within the Operations Flight primarily focus on?

    <p>Technical efficiency of manpower utilization</p> Signup and view all the answers

    Why is it important for AMP managers to analyze assessment data?

    <p>To confirm accuracy reflecting the asset's condition</p> Signup and view all the answers

    What is the overall aim of the AMPs and Sub-AMP programs?

    <p>Understanding optimal maintenance and replacement strategies</p> Signup and view all the answers

    What challenge can arise from prioritizing corrective maintenance over PM?

    <p>Decreased long-term asset performance</p> Signup and view all the answers

    What is one major component in transitioning from basic capability to a mature PM program?

    <p>Collecting and applying available man-hours effectively</p> Signup and view all the answers

    What is a primary requirement of the PM Basic Capability regarding Preventive Maintenance Task Lists (PMTLs)?

    <p>All assets requiring PM must have corresponding PMTLs.</p> Signup and view all the answers

    During which timeframe is a PM program expected to verify that over 25% of direct labor reporting is dedicated to PM?

    <p>Quarterly</p> Signup and view all the answers

    At what capability level does the PM program begin to measure itself against internal and external benchmarks?

    <p>Matured Capability</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the PM Developing Capability?

    <p>Ensure all asset conditions are assessed weekly.</p> Signup and view all the answers

    What is a key focus for PM Matured Capability in relation to resource allocation?

    <p>Balancing PM schedules with seasonal requirements</p> Signup and view all the answers

    What strategy is employed semi-annually to assess the viability of PM requirements?

    <p>Reviewing risk matrix events</p> Signup and view all the answers

    What is the primary responsibility of a sub-AMP Manager?

    <p>Ensure accurate inventory of sub-AMP assets</p> Signup and view all the answers

    Which action is involved in the PM Basic Capability for managing inventory?

    <p>Confirming inventory completeness monthly.</p> Signup and view all the answers

    Which action is NOT part of the sub-AMP Manager's duties?

    <p>Creating training programs for new personnel</p> Signup and view all the answers

    Which is a requirement for local PMTL during the Developing Capability phase?

    <p>Mandated life/safety inspections must be included in schedules.</p> Signup and view all the answers

    What approach should be taken when developing sub-activity requirements?

    <p>A balanced risk management approach</p> Signup and view all the answers

    What type of improvements are PM programs expected to identify during the Matured Capability?

    <p>Improvements in forecasting maintenance costs</p> Signup and view all the answers

    Which tool can be leveraged by sub-AMP Managers for data analysis?

    <p>Service Management System (SMS)</p> Signup and view all the answers

    What is expected to be verified during the annual program validation in the Developing Capability?

    <p>Completeness of PMTL requirement uploads</p> Signup and view all the answers

    Which task is part of the monthly requirements for the Basic Capability?

    <p>Verify that all PM requirements are completed.</p> Signup and view all the answers

    What is the key aspect of a sub-AMP Manager's continuous improvement efforts?

    <p>Improving base level processes based on data</p> Signup and view all the answers

    Which of the following tasks is included in the quarterly evaluation of assets in the Developing Capability?

    <p>Assessing completeness of RPIE inventory</p> Signup and view all the answers

    How does a sub-AMP Manager determine pre- and post-execution performance?

    <p>By applying key performance indicators (KPIs)</p> Signup and view all the answers

    What aspect of resource management must a sub-AMP Manager effectively advocate for?

    <p>Resources in a balanced risk management context</p> Signup and view all the answers

    What is a significant goal of developing KPIs in the Developing Capability?

    <p>To assess maintenance history including asset conditions</p> Signup and view all the answers

    Which aspect of resource management is emphasized in the Matured Capability?

    <p>Assessing repair versus replace decisions</p> Signup and view all the answers

    What is a significant responsibility of the sub-AMP Manager regarding performance metrics?

    <p>Ensuring that KPIs, targets, and measures are applied</p> Signup and view all the answers

    What is the primary purpose of coordinating issues through ACES/TRIRIGA before elevating them to leadership?

    <p>To ensure all issues are documented and assigned corrective actions</p> Signup and view all the answers

    Which aspect is NOT considered essential when developing 7-year maintenance plans for underperforming assets?

    <p>Taking into account local weather patterns</p> Signup and view all the answers

    How does the alignment of localized investment strategies with SMS impact future funding for maintenance?

    <p>It makes it easier to justify maintenance requirements</p> Signup and view all the answers

    What should Sub-AMP managers review to ensure that identified maintenance requirements fall within optimal replacement timing?

    <p>7-year maintenance plans</p> Signup and view all the answers

    Which type of data must be reconciled with the Real Property Officer to maintain accurate inventory?

    <p>Capitalized assets and associated documentation</p> Signup and view all the answers

    What does the Project Savings Calculator help Sub-AMP Managers determine?

    <p>The most cost-effective maintenance solutions</p> Signup and view all the answers

    What is the responsibility of the Pavements sub-AMP manager?

    <p>Ensuring safety on Air Force-owned roads and pavements</p> Signup and view all the answers

    How are underperforming assets generally identified within facility management?

    <p>By marrying shop inputs with formal maintenance history and SMS data</p> Signup and view all the answers

    What analysis method does CEOER transition to from traditional methods?

    <p>Predictive maintenance analysis</p> Signup and view all the answers

    To ensure accurate reporting, which systems must the Sub-AMP Manager coordinate with regarding asset data integrity?

    <p>Multiple IT systems including IWIMS and TRIRIGA</p> Signup and view all the answers

    Which of the following is a factor that may complicate resource allocation if not aligned with SMS?

    <p>Localized investment strategies</p> Signup and view all the answers

    What performance model does CEOER aim to enhance within the Operations Flight?

    <p>Performance Maturity Model</p> Signup and view all the answers

    Which KPI is aimed at monitoring the quality of labor input?

    <p>Labor input quality metrics</p> Signup and view all the answers

    How should maintenance management and SMS data be utilized in the decision-making process?

    <p>To inform enterprise-wide funding and investment decisions</p> Signup and view all the answers

    Which manager is responsible for the electrical power production and transmission systems within the base boundary?

    <p>Electrical sub-AMP manager</p> Signup and view all the answers

    What is the primary responsibility of the Wastewater/Stormwater sub-AMP manager?

    <p>Supervise wastewater and stormwater systems</p> Signup and view all the answers

    What do the responsibilities of the Mechanical Distribution sub-AMP manager include?

    <p>Supervision of natural gas and HVAC systems</p> Signup and view all the answers

    Which component is not covered by the responsibilities of the Electrical sub-AMP manager?

    <p>Wastewater treatment plants</p> Signup and view all the answers

    What is one of the responsibilities specifically attributed to the Potable/Non-potable Water sub-AMP manager?

    <p>Managing fire emergency services systems</p> Signup and view all the answers

    What does the Waste/Grounds/Custodial Services sub-AMP manager oversee?

    <p>Integrated solid waste management activities</p> Signup and view all the answers

    What defines the five-foot line in relation to the managers’ responsibilities?

    <p>Boundary for electrical sub-AMP management</p> Signup and view all the answers

    Which item is NOT part of the responsibility of the Wastewater/Stormwater sub-AMP manager?

    <p>Electrical generation plants</p> Signup and view all the answers

    What does the Mechanical Distribution sub-AMP manager emphasize in their infrastructure plans?

    <p>Natural gas and HVAC systems</p> Signup and view all the answers

    Which of the following systems does NOT fall under the Waste/Grounds/Custodial Services sub-AMP manager's oversight?

    <p>Facility mechanical rooms</p> Signup and view all the answers

    Which sub-AMP manager is tasked with coordinating with the Land sub-AMP manager for stormwater management?

    <p>Wastewater/Stormwater sub-AMP manager</p> Signup and view all the answers

    Which of these responsibilities does the Waste/Grounds/Custodial Services (Service Contracts) sub-AMP manager NOT handle?

    <p>Maintaining facility-specific HVAC</p> Signup and view all the answers

    What is a key difference in coverage between the Electrical sub-AMP manager and other utility managers?

    <p>Electrical systems are more critical in emergencies</p> Signup and view all the answers

    Study Notes

    Operations Flight Objectives

    • Primary goal: Operate, maintain, and repair Air Force real property and installed equipment (RPIE) assets.
    • Utilize standardized reporting to maximize mission success and ROI from a risk-based perspective.
    • Execute facility/infrastructure operations, maintenance, repair, materiel control, work planning, and customer service; manage service contracts and operations engineering.
    • Maintain 24/7 emergency response capability.
    • Adhere to environmental, fire, safety laws, codes, and directives.

    CEOE Structure

    • CEOE (Operations Engineering Element) is part of the Operations Flight.
    • Composed of three sections:
      • Requirements & Optimization (CEOER)
      • Service Contracts (CEOES)
      • Materiel Control (CEOEM)
    • The organizational chart (Figure 2-1) shows the CEOE's role within the Operations Flight structure.

    CEOER (Requirements & Optimization)

    • Aims to improve Operations Flight performance through proactive analysis and planning.
    • Focuses on systems performance, resource optimization, and lifecycle requirements.
    • Key functions:
      • Work Management
      • AMP/Sub-AMP Management

    CEOE Performance Maturity Model

    • Based on the Maintenance Excellence Institute's Reliability Pyramid (Figure 2-2).
    • Used as a guide for improving CEOE capabilities from Basic to Developed to Matured based on factors like leadership, staff size etc.
    • Highlights the importance of continuous improvement and maintaining progress despite personnel reductions.

    Operations Flight Resource Realities

    • Efficiency and effectiveness are crucial due to resource constraints.
    • Operations Flight serves as a caretaker and advocate for existing real property.
    • Its activities span maintenance, construction, and asset lifecycle management across several categories (acquisition, maintenance & repair, operations, recapitalization & renewal, disposal) with the main focus on the "middle three."
    • Facility management comprises 60-80% of a facility's total cost of ownership (IFMA, 2014 model).

    Managing Operations Flight Manpower

    • Effective work scheduling is vital to utilize the available manpower.
    • Employ Craftsmen Full-Time Equivalents (C-FTE) and Availability Rate (AR) to determine the deployable work hour balance.
    • This balance must support emergencies, preventative maintenance, plant operations, and other discretionary needs.

    Operations Flight Work Balance

    • Implement proactive scheduling up to a year in advance.
    • Prioritize preventive and plant operations tasks over corrective maintenance and enhancement. (Figure 2-4)
    • Carefully manage schedules to balance resources against fixed costs (e.g., PM and Plant Ops).

    CEOE Deliverables

    • CM Analysis and Planning
    • PM/PO Analysis and Programming
    • Requirements identification and prioritization
    • Support to CEN contract execution
    • Process and issue management
    • Answers core questions of where to invest and how to optimize spending.

    Work Management (WM)

    • Basic, Developing, and Matured Capability Levels are outlined.
    • Basic Level: Complies with AFIs, manages work requests, assignments, and completions.
      • Detailed weekly, monthly, quarterly and annual requirements for basic level are provided with table
    • Developing Level: Formalizes processes, includes stakeholders, and improves internal KPIs.
      • Detailed weekly, monthly, quarterly and annual requirements for developing level are provided with table
    • Matured Level: Measures against external benchmarks, provides training, prioritizes requirements.
      • Detailed weekly, monthly, quarterly and annual requirements are provided
    • Importance of focusing on safety, mission risks, and asset degradation.

    Preventive Maintenance (PM)

    • Basic, Developing, and Matured Capability Levels are outlined with monthly, quarterly, and annual requirements for each level
    • Basic Level: Complies with AFIs, manages RP/RPIE assets, and tracks completion.
    • Developing Level: Improves asset inventory, planning, and PM schedules.
    • Matured Level: Uses external benchmarks, focuses on reliability, and tracks life-cycle costs.

    AMPs and Sub-AMPs (Asset Management Plans)

    • Basic Level: Uses Sub-AMPs for work prioritization and basic ROI analysis. Tracking man-hours, PM, and CM costs are important for identifying areas for improvement and resource allocation.

    • Developing Level: Includes in-depth analysis of PM and CM; formalizes integration with shop requirements to ensure alignment with investment plans and mission needs.

    • Matured Level: Fully integrates AMP/Sub-AMP into operational decisions; includes 7-year maintenance plans, and complete ROI analysis. (Figure 5-1)

    • Detailed monthly, quarterly, and annual requirements for each level are provided for AMP and Sub AMP categories

    • Focus on data analysis, risk-based approach, and long-term plans for asset management.

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    Description

    This quiz explores the key objectives and structure of the Operations Flight within the Air Force. Participants will learn about real property management, standardized reporting, and how the CEOE supports operational success. It also covers emergency response capabilities and adherence to safety regulations.

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