Online Shop Accessibility & Non-Discrimination Laws Quiz
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Questions and Answers

The Disability Equality Act prohibits discrimination based on which of the following?

  • Age
  • Religion
  • Sex (correct)
  • Nationality
  • What is indirect discrimination?

  • Treating customers differently based on their place of residence
  • Treating one person less favorably than another based on sex or ethnic origin (correct)
  • Treating all customers equally
  • Treating customers differently based on their nationality
  • What does the Geo-Blocking Regulation prohibit?

  • Geo-blocking based on customers' nationality
  • Geo-blocking based on customers' place of residence
  • Geo-blocking based on customers' place of establishment
  • All of the above (correct)
  • What can an online retailer do under the Geo-Blocking Regulation?

    <p>Offer different net sale prices to customers in different Member States</p> Signup and view all the answers

    Which of the following is NOT a category of information and related duties under the ECG?

    <p>Disclosure duties for regulated trades and professions</p> Signup and view all the answers

    What is required for commercial communications to be clearly identifiable?

    <p>All of the above</p> Signup and view all the answers

    What is the purpose of the opt-out register in relation to unsolicited commercial communications?

    <p>To maintain a list of customers who do not want to receive unsolicited commercial communications</p> Signup and view all the answers

    What type of electronic mail for direct marketing is allowed without prior consent?

    <p>Only electronic mail from businesses that have rightfully obtained customers' contact details</p> Signup and view all the answers

    Which type of dispute resolution is considered 'alternative' and involves the parties agreeing on a binding solution under the auspices of the court?

    <p>Court settlement</p> Signup and view all the answers

    Which court in Vienna has jurisdiction over contractual claims with a value of over EUR 15,000 against businesses registered in the company register?

    <p>Commercial Court of Vienna</p> Signup and view all the answers

    What is the main difference between regular dispute resolution and alternative dispute resolution?

    <p>Regular dispute resolution involves State courts, while alternative dispute resolution does not</p> Signup and view all the answers

    Which type of dispute resolution is usually quicker, provides better confidentiality, and allows parties to choose judges who are experts in a particular subject matter?

    <p>Arbitration</p> Signup and view all the answers

    According to § 63 GewO, traders who are natural persons and are not registered in the company register have to disclose their name and the location of their trade licence in emails and on websites. What information is required to be disclosed by traders who are natural persons and not registered in the company register, according to § 63 GewO?

    <p>Their name and place of residence</p> Signup and view all the answers

    According to § 22 DLG, providers of services must make a long list of items of information available to the recipients of the services. What is required of providers of services according to § 22 DLG?

    <p>They must disclose a long list of items of information</p> Signup and view all the answers

    According to § 25 Media Act (Mediengesetz, MedienG), every website must disclose, at least, the name or trade name of the media owner (i.e. the person operating the website), the geographic location of the media owner (i.e. the place of residence or seat) and if applicable the business purpose (so-called ‘small disclosure’). What information is required to be disclosed by every website according to § 25 Media Act?

    <p>All of the above</p> Signup and view all the answers

    Which entities can an online shop established in Austria choose to commit to for dispute resolution?

    <p>None of the above</p> Signup and view all the answers

    Which information must be provided by a business established in the EU/EEA that deals with consumers?

    <p>The website address of the relevant ADR entity</p> Signup and view all the answers

    Which functions does the ODR platform operated by the European Commission serve?

    <p>Offering additional support, transparency, and feedback mechanisms</p> Signup and view all the answers

    What must every business established within the EU/EEA that engages in online sales or service contracts do?

    <p>Provide an electronic link to the ODR platform</p> Signup and view all the answers

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