CATERING FINAL
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Questions and Answers

In this type, all the required functions and services that the caterers engage in are done exclusively at their own facility. An on-premise catering operation is made up of a food production area (kitchen) and a connected area where people dine.

On-premise catering

this type, the caterer has a production facility but holds events somewhere else. The function is done away from the caterer’s facility based on the client’s demand or request

Off-premise catering

The caterer supply only the food for an event

Party Food Catering

The caterer provides hot food items in insulated containers

<p>Hot Buffet Catering</p> Signup and view all the answers

The caterer does not only provide food but also, frequently, cooks it on-site. It also provides the serving personnel and the necessary equipment from dinnerware to tables and chairs.

<p>Full-Service Catering</p> Signup and view all the answers

This includes catering for military functions, as well as diplomatic functions

<p>Military Segment</p> Signup and view all the answers

This includes independent caterers, hotel caterers, private clubs, restaurants, and catering companies or firms.

<p>Commercial segment</p> Signup and view all the answers

This segment comprises business and/or industry accounts, school catering, health care

<p>Non-Commercial Segment</p> Signup and view all the answers

costs that can be completely attributed to the production of specific goods or services (e.g., food ingredients and beverages)

<p>Direct costs</p> Signup and view all the answers

costs that are needed to be paid in order to make the business running, such as gas

<p>Indirect costs</p> Signup and view all the answers

best form of advertising for a catering business.

<p>Word of mouth</p> Signup and view all the answers

another great way for a caterer to market its name.

<p>Bridal</p> Signup and view all the answers

great way to target corporate accounts and potential customers in a demographic or geographic area.

<p>Direct mail</p> Signup and view all the answers

affordable opportunities for caterers to promote their businesses.

<p>Social media</p> Signup and view all the answers

most commonly used business marketing tool. For a relatively low investment

<p>Websites</p> Signup and view all the answers

very effective for catering businesses.

<p>Radio</p> Signup and view all the answers

provide a lot of viable advertising opportunities for caterers.

<p>Trade and lifestyle</p> Signup and view all the answers

The disadvantage of this type of advertising is that potential customers are likely to call several caterers and compare their prices and services

<p>Yellow pages or phone book ads</p> Signup and view all the answers

will bring in new business and give the catering business a presence in the marketplace.

<p>Advertising in print</p> Signup and view all the answers

make a statement about the quality of a business.

<p>Brochures and business cards</p> Signup and view all the answers

serve as a primary marketing tool.

<p>Signage</p> Signup and view all the answers

essentially means showcasing a business and all it has to offer in appealing ways to attract the maximum amount of viable customers to it.

<p>Marketing</p> Signup and view all the answers

It refers to both specific products and services.

<p>Product</p> Signup and view all the answers

Can be affected by seasonality, availability, volume discounts, wholesale versus retail pricing, and the pricing strategy of competitors.

<p>Price</p> Signup and view all the answers

Distribution involves how products or services get to the right place, that is, to the customer. Marketing decisions about distribution can be affected by transportation

<p>Place</p> Signup and view all the answers

communication of information about the business to customers with a positive result. Decisions in this area are affected by the marketing budget

<p>Promotion</p> Signup and view all the answers

They take the coats, briefcases, umbrella, and so on from guests

<p>Coat checker</p> Signup and view all the answers

charge of all kitchen activities. S/He plans menus

<p>Executive Chef</p> Signup and view all the answers

responsible for the physical condition of the kitchen.

<p>Sous chef</p> Signup and view all the answers

They prepare food items and assemble dishes on the banquet line. They take a weekly inventory of all food items

<p>Prep Cook</p> Signup and view all the answers

They wash pots and dishes

<p>Pot Washer</p> Signup and view all the answers

He sources quality products from purveyors

<p>Purchasing/Receiving Agent</p> Signup and view all the answers

S/He may also function as the purchasing/receiving agent.

<p>Steward</p> Signup and view all the answers

S/He makes all cakes, cookies, pies, pastries

<p>Pastry Chef</p> Signup and view all the answers

They sell and plan events

<p>Event-Planning Personnel</p> Signup and view all the answers

S/He makes sure that banquets run smoothly

<p>Banquet manager</p> Signup and view all the answers

They sell events.

<p>Catering Sales Representatives</p> Signup and view all the answers

He is the head waitperson in charge of service in all dining areas

<p>Maitre d’hotel</p> Signup and view all the answers

a waitperson in charge of a section of the dining room.

<p>Captain</p> Signup and view all the answers

They serve food and beverages to guest

<p>Wait staff</p> Signup and view all the answers

They assist in setting up the dining room

<p>Buspersons</p> Signup and view all the answers

a list of can-be-prepared food and beverage items available to a client

<p>Menu</p> Signup and view all the answers

used to develop catering menus are based on the classical French

<p>basic menu formats</p> Signup and view all the answers

offers eight (8) courses (appetizer, soup, fish entrée, sorbet, poultry or beef entrée and vegetable or starch [sides], salad, dessert, and cheese).

<p>classical dinner format</p> Signup and view all the answers

Is governed by the type of function at which it is served. Business luncheons need to be brief to accommodate either

<p>catering luncheon menu format</p> Signup and view all the answers

not a formal part of traditional French cuisine.

<p>Breakfast</p> Signup and view all the answers

determines both the monthly forecasted catering sales volume and the anticipated annual profit.

<p>Price Range</p> Signup and view all the answers

The ability to serve guests the same menu items within a given period in a private function setting

<p>Menu Item Selection</p> Signup and view all the answers

It helps determine the pricing structure of the menu program.

<p>Cuisine</p> Signup and view all the answers

The capability of a foodservice operation to carry out the preparation and service of a menu is based on the production capacities of both equipment and labor

<p>Food production</p> Signup and view all the answers

This is reflected in the knowledge of current trends in dining and eating patterns.

<p>Awareness of Customer Needs</p> Signup and view all the answers

Flashcards

On-premise catering

All catering functions and services happen exclusively at the caterer's facility, including a food production area and dining area.

Off-premise catering

Caterer has a production facility but holds events offsite based on the client's demand or request.

Party Food Catering

The caterer only provides the food for an event.

Hot Buffet Catering

The caterer provides hot food items in insulated containers.

Signup and view all the flashcards

Full-Service Catering

Caterer provides food, cooks on-site, provides serving personnel, and all necessary equipment.

Signup and view all the flashcards

Military Segment

Catering for military and diplomatic functions.

Signup and view all the flashcards

Commercial segment

Independent caterers, catering companies, hotel caterers, private clubs, restaurants

Signup and view all the flashcards

Non-Commercial Segment

Business/industry, school catering, and health care catering services.

Signup and view all the flashcards

Direct costs

Costs directly linked to producing goods/services (e.g., food ingredients).

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Indirect costs

Costs needed to keep the business running (e.g., gas, utilities).

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Word of mouth

The most effective way to advertise catering services.

Signup and view all the flashcards

Bridal

A marketing target for caterers.

Signup and view all the flashcards

Direct mail

Marketing directed to corporate accounts and customers in a specific area.

Signup and view all the flashcards

Social media

Affordable platforms for businesses to promote their businesses.

Signup and view all the flashcards

Websites

A business marketing tool, a good source of information.

Signup and view all the flashcards

Radio

Marketing strategy that can target customers in a demographic.

Signup and view all the flashcards

Trade and Lifestyle

Events that offer catering companies viable opportunities for advertising.

Signup and view all the flashcards

Yellow pages or phone book ads

Potential customers compare caterers prices before choosing service.

Signup and view all the flashcards

Advertising in print

Increases catering business presence in the marketplace to gain more customers.

Signup and view all the flashcards

Brochures and Business cards

Marketing tool that makes a statement about the quality of the business.

Signup and view all the flashcards

Signage

Marketing tool used to showcase business and attract customers.

Signup and view all the flashcards

Marketing

Showcasing a business in appealing ways to attract customers.

Signup and view all the flashcards

Product

Specific goods and services offered by a business.

Signup and view all the flashcards

Price

Influenced by seasonality, availability, discounts, and competitor strategies.

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Place

Getting products/services to customers; affected by the marketing budget.

Signup and view all the flashcards

Promotion

Communicating positive information about the business to customers.

Signup and view all the flashcards

Coat checker

Staff that takes briefcases, coats, and umbrellas from guests.

Signup and view all the flashcards

Executive Chef

In charge of all kitchen activities and menu planning.

Signup and view all the flashcards

Sous chef

Responsible for the physical condition of the kitchen.

Signup and view all the flashcards

Event-Planning Personnel

Sells and are in charge of planning events.

Signup and view all the flashcards

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