Podcast
Questions and Answers
Who is responsible for notifying the OPD PSTL for a Mandatory Debriefing?
Who is responsible for notifying the OPD PSTL for a Mandatory Debriefing?
- Any OPD employee
- The OPD Peer Support Team Leader
- The command officer in charge of the scene or their supervisor (correct)
- The HR Department
What type of debriefing can supervisors request for their employees after a serious incident?
What type of debriefing can supervisors request for their employees after a serious incident?
- Mandatory Debriefing
- Emergency Debriefing
- Employee Initiated Debriefings
- Supervisor Initiated Debriefings (correct)
What should OPD employees do if they feel the need for a debriefing?
What should OPD employees do if they feel the need for a debriefing?
- Contact the OPD Peer Support Team Leader (correct)
- Discuss it with their supervisor only
- Wait for an email notification from OPD
- Submit a formal written request to HR
How will information regarding Employee Assistance Programs (EAP) be communicated to OPD employees?
How will information regarding Employee Assistance Programs (EAP) be communicated to OPD employees?
What document should OPD employees refer to for procedures regarding Peer Support Services?
What document should OPD employees refer to for procedures regarding Peer Support Services?
What is one of the primary purposes of the psychological services provided by the Omaha Police Department?
What is one of the primary purposes of the psychological services provided by the Omaha Police Department?
Which service is NOT explicitly mentioned as part of the psychological services offered?
Which service is NOT explicitly mentioned as part of the psychological services offered?
How long can consultation and follow-up be provided by the Employee Assistance Program (EAP)?
How long can consultation and follow-up be provided by the Employee Assistance Program (EAP)?
What aspect of EAP records is strictly maintained?
What aspect of EAP records is strictly maintained?
What types of problems does the EAP address for employees and their families?
What types of problems does the EAP address for employees and their families?
What is a critical service provided by the psychological services for officer-involved incidents?
What is a critical service provided by the psychological services for officer-involved incidents?
Who is responsible for paying for the services provided by the EAP?
Who is responsible for paying for the services provided by the EAP?
What type of assessments does the psychological service conduct for officer candidates?
What type of assessments does the psychological service conduct for officer candidates?
What are the primary reasons an employee may refuse to participate in EAP?
What are the primary reasons an employee may refuse to participate in EAP?
How can supervisors refer an employee to EAP?
How can supervisors refer an employee to EAP?
Which statement correctly describes voluntary referral processes for EAP?
Which statement correctly describes voluntary referral processes for EAP?
What is a condition under which an employee must meet with the Department Psychologist?
What is a condition under which an employee must meet with the Department Psychologist?
Which category does Critical Incident Stress Management (CISM) NOT include?
Which category does Critical Incident Stress Management (CISM) NOT include?
Who is responsible for initiating mandatory referrals for EAP treatment?
Who is responsible for initiating mandatory referrals for EAP treatment?
What is a key component of the follow-up services offered after a critical incident?
What is a key component of the follow-up services offered after a critical incident?
What should supervisory personnel complete to direct an employee to EAP?
What should supervisory personnel complete to direct an employee to EAP?
What is NOT an included element of pre-incident education in critical incident stress management?
What is NOT an included element of pre-incident education in critical incident stress management?
Which option correctly defines administrative referral processes for EAP participation?
Which option correctly defines administrative referral processes for EAP participation?
Which resource can employees contact for emergency EAP support?
Which resource can employees contact for emergency EAP support?
What is a possible intervention after a critical incident that focuses on group reactions?
What is a possible intervention after a critical incident that focuses on group reactions?
Which of the following is NOT part of the Employee Assistance Program services?
Which of the following is NOT part of the Employee Assistance Program services?
What initial step is necessary for accessing EAP services?
What initial step is necessary for accessing EAP services?
Which critical incident aspect requires mandatory debriefing?
Which critical incident aspect requires mandatory debriefing?
Flashcards
OPD Employee Assistance Program (EAP)
OPD Employee Assistance Program (EAP)
The Omaha Police Department (OPD) offers psychological services to employees, including counseling, fitness for duty evaluations, and crisis intervention.
Psychological Services
Psychological Services
OPD contracts with licensed psychologists to provide counseling and evaluation services to employees and their families.
Fitness for Duty Evaluations
Fitness for Duty Evaluations
Evaluations by psychologists to determine if an officer is mentally fit to perform their duties.
Mandatory Referral Counseling
Mandatory Referral Counseling
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Pre-employment Evaluations
Pre-employment Evaluations
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Critical Incident Stress Debriefing
Critical Incident Stress Debriefing
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EAP Services Description
EAP Services Description
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EAP Confidentiality
EAP Confidentiality
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Mandatory Debriefing
Mandatory Debriefing
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Supervisor Initiated Debriefing
Supervisor Initiated Debriefing
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Employee Initiated Debriefing
Employee Initiated Debriefing
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OPD Peer Support Team
OPD Peer Support Team
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Employee Assistance Program (EAP)
Employee Assistance Program (EAP)
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Department Psychologist
Department Psychologist
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Peer Support Team Leader (PSTL)
Peer Support Team Leader (PSTL)
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Critical Incident Stress Management (CISM)
Critical Incident Stress Management (CISM)
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Formal Debriefing/Defusing
Formal Debriefing/Defusing
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On-Scene Support Services
On-Scene Support Services
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Follow-up Services
Follow-up Services
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Individual Consultations
Individual Consultations
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Voluntary Referral
Voluntary Referral
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Mandatory Referral
Mandatory Referral
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Supervisory Referral
Supervisory Referral
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Administrative Referral
Administrative Referral
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Use of Force Incidents Involving Serious Injury or Death
Use of Force Incidents Involving Serious Injury or Death
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Internal Affairs Unit
Internal Affairs Unit
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Study Notes
Omaha Police Department Employee Assistance Program (EAP)
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OPD policy mandates psychological services for employees, including an Employee Assistance Program (EAP).
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OPD recognizes the need to help employees with personal/family problems and stress related to police work.
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Licensed psychologists contracted by the city provide services, including fitness-for-duty recommendations, counseling, pre-employment evaluations, and critical incident stress debriefing.
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EAP services address professional and personal problems, financial/legal concerns, substance abuse issues, and other matters.
EAP Service Details
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Initial assessment, motivational counseling, and referrals are offered.
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Consultation and follow-up support is available for up to 12 months.
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Confidential services are offered within statutory limits.
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EAP records are confidential and not included in employee personnel files.
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Client information disclosure requires written permission.
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City/department pays EAP fees; referral resources are not covered unless covered by employee health insurance.
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Employees can refuse or discontinue participation in EAP.
How to Access EAP Services
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Employees can access services voluntarily or through a supervisor referral.
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Contact information is available online and in HR folders.
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Supervisors can refer employees using a specific form.
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OPD trains supervisors on EAP services.
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Sworn and non-sworn supervisors receive EAP training during orientation.
Referral Procedures
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Voluntary Referral: Employees can schedule an appointment for personal or professional problems or critical incidents.
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Mandatory Referral(Use of Force): Employees involved in serious injury or death incidents meet with psychologist within 48-72 hours.
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Internal Affairs: The Internal Affairs Lieutenant refers the employee to the Department Psychologist.
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Supervisory Referral: Supervisors/managers can refer employees using a designated form.
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Administrative Referral: HR Labor Relations may refer employees to EAP for treatment instead of termination.
Critical Incident Stress Management protocol
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OPD utilizes various critical incident interventions.
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Pre-Incident Education: Stress education & reduction programs for officers and families.
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On-Scene Support: One-on-one support for distressed officers, incident victim assistance, consultation for command officers.
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Formal Debriefing/Defusing: Confidential discussions following an incident, stress mitigation techniques.
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Initial Discussion: Focused on group reaction to the incident, not critique.
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Follow-up Services: Addressing delayed/prolonged stress.
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Individual Consultations: Person-to-person counseling.
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Specialty Debriefing: For non-response personnel (clerical, communications).
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Mandatory Debriefing: Required for incidents involving serious injury/death, mass casualty, suicide, officer involved incidents etc.
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Supervisor Initiated Debriefing: Supervisors initiate debriefings for serious employee incidents.
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Employee Initiated Debriefing: Employees can initiate debriefing for needs related to an event.
Additional Information
- OPD distributes information on EAP regularly.
- Peer Support services may be utilized (detailed in an outlined policy),
- 24-hour answering services are available.
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Description
This quiz explores the Employee Assistance Program (EAP) mandated by the Omaha Police Department for its employees. It covers the psychological services provided, including counseling, assessments, and support for personal and professional issues. Understand the confidentiality measures and available resources within the program.
