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Questions and Answers
What does autonomy in the health care system emphasize?
What does autonomy in the health care system emphasize?
Which principle refers to taking positive actions to help others?
Which principle refers to taking positive actions to help others?
What is the main focus of non-maleficence in health care?
What is the main focus of non-maleficence in health care?
In discussions about justice in health care, what is often addressed?
In discussions about justice in health care, what is often addressed?
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What does fidelity mean in the context of nursing ethics?
What does fidelity mean in the context of nursing ethics?
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What is the primary role of a code of ethics in nursing?
What is the primary role of a code of ethics in nursing?
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Which principle addresses balancing risks and benefits in health care practice?
Which principle addresses balancing risks and benefits in health care practice?
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What does the term 'justice' in health care most often relate to?
What does the term 'justice' in health care most often relate to?
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What is primarily focused on in discussions about futile care and health care provider-assisted suicide?
What is primarily focused on in discussions about futile care and health care provider-assisted suicide?
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What is primarily involved in interpersonal communication in nursing?
What is primarily involved in interpersonal communication in nursing?
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What does the ethical term 'futile' refer to in health care?
What does the ethical term 'futile' refer to in health care?
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Which level of communication occurs when a small number of people interact with a specific goal in mind?
Which level of communication occurs when a small number of people interact with a specific goal in mind?
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What ethical standard emphasizes the importance of fairness in health care?
What ethical standard emphasizes the importance of fairness in health care?
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What element motivates one person to communicate with another in a healthcare setting?
What element motivates one person to communicate with another in a healthcare setting?
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Which key step comes first in resolving an ethical dilemma?
Which key step comes first in resolving an ethical dilemma?
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What challenge do genetic tests pose in ethical decision-making regarding abortion?
What challenge do genetic tests pose in ethical decision-making regarding abortion?
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In which situation would a nurse likely use public communication?
In which situation would a nurse likely use public communication?
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What primary factor influences an individual's perception of information received?
What primary factor influences an individual's perception of information received?
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What process helps individuals explore personal values and decide on actions considering others' beliefs?
What process helps individuals explore personal values and decide on actions considering others' beliefs?
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Which of the following is NOT a standard of ethics in health care?
Which of the following is NOT a standard of ethics in health care?
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Which aspect of communication is regarded as the most challenging for nurses?
Which aspect of communication is regarded as the most challenging for nurses?
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Why is the nurse's perspective important in ethical dilemma resolution?
Why is the nurse's perspective important in ethical dilemma resolution?
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What is a characteristic of public communication in nursing?
What is a characteristic of public communication in nursing?
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Effective team communication directly impacts which of the following?
Effective team communication directly impacts which of the following?
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Which principle of the nursing code of ethics involves speaking up for a patient's needs?
Which principle of the nursing code of ethics involves speaking up for a patient's needs?
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What should a nursing student do if they are unsure about administering medication?
What should a nursing student do if they are unsure about administering medication?
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How should a nursing student handle an error in patient care, such as incorrectly recording vital signs?
How should a nursing student handle an error in patient care, such as incorrectly recording vital signs?
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What is an important aspect of values clarification in nursing?
What is an important aspect of values clarification in nursing?
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Why is confidentiality crucial in nursing practice?
Why is confidentiality crucial in nursing practice?
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In the context of the nursing code of ethics, what does 'responsibility' refer to?
In the context of the nursing code of ethics, what does 'responsibility' refer to?
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What feature distinguishes nursing interactions from other disciplines?
What feature distinguishes nursing interactions from other disciplines?
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What is the effect of ethical dilemmas on patients and caregivers?
What is the effect of ethical dilemmas on patients and caregivers?
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What indicates that an ethical dilemma probably exists?
What indicates that an ethical dilemma probably exists?
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Why is it important to clarify values in ethical decision-making?
Why is it important to clarify values in ethical decision-making?
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What is a key step in negotiating a plan in ethical dilemmas?
What is a key step in negotiating a plan in ethical dilemmas?
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Which scenario could be classified as an ethical dilemma in nursing practice?
Which scenario could be classified as an ethical dilemma in nursing practice?
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What is a primary purpose of communication in nursing practice?
What is a primary purpose of communication in nursing practice?
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What is a significant consequence of ineffective communication among healthcare team members?
What is a significant consequence of ineffective communication among healthcare team members?
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Evaluating the plan over time is important because:
Evaluating the plan over time is important because:
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How can a nursing student effectively discuss ethical dilemmas during simulations?
How can a nursing student effectively discuss ethical dilemmas during simulations?
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What does eye contact during conversation signify?
What does eye contact during conversation signify?
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What does the acronym SBAR stand for in nurse–health care team communication?
What does the acronym SBAR stand for in nurse–health care team communication?
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How should nurses approach personal space when caring for patients?
How should nurses approach personal space when caring for patients?
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What should a nurse do to demonstrate courtesy in professional communication?
What should a nurse do to demonstrate courtesy in professional communication?
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What is considered lateral violence in a healthcare setting?
What is considered lateral violence in a healthcare setting?
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Why is it important to consider cultural differences in eye contact?
Why is it important to consider cultural differences in eye contact?
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What is a negative consequence of a nurse being discourteous?
What is a negative consequence of a nurse being discourteous?
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How should names be used in professional communication by nurses?
How should names be used in professional communication by nurses?
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Study Notes
Ethics in Communication and Nurse-Patient Relationships
- Ethics in healthcare focuses on determining what's valuable for individuals and society.
- The American Nurses Association (ANA) code of ethics establishes a foundation for professional nursing, with core values including accountability, responsibility, advocacy, and confidentiality.
Basic Terms in Health Ethics
- Autonomy: Respecting patients' rights to make decisions about their care. Includes reviewing surgical procedures, with necessary risks and benefits. Consent documents respect for autonomy.
- Beneficence: Taking positive actions to help others; a fundamental principle in nursing and medicine.
- Non-maleficence: The commitment to do no harm while balancing risks and benefits of care. Health professionals try to minimize harm.
- Justice: Fairness in access to healthcare resources, including discussions on insurance, hospital locations, and organ transplants.
- Fidelity (Sadakat): Keeping promises and following through on actions and interventions.
Professional Nursing Code of Ethics
- A code of ethics is a set of guiding principles all members of a profession should follow.
- Codes guide professional groups when ethical questions arise regarding correct practices and behaviors.
- The ANA establishes and reviews the code regularly to reflect changes in practice.
- Advocates for patient needs.
- Demonstrates responsibility in clinical practice, such as administering medications correctly.
- Maintains accountability. Nurses take responsibility for actions and errors.
- Upholds confidentiality by maintaining patient privacy.
Values
- Values reflect cultural and social influences.
- Values evolve and change over time among individuals.
- Ethical dilemmas frequently result when values conflict.
- Clarifying one’s own, patients', and co-workers' values is essential for ethical discourse.
Nursing Point of View
- Nurses often have extended interactions with patients, including conversations about family life and coping strategies. Sharing personal fears also often unfolds during these interactions.
- Nurses must be mindful and respectful of patients' differing views, experiences, and values.
Processing an Ethical Dilemma
- Ethical dilemmas often cause distress for patients and caregivers.
- Ethical dilemmas are resolved through critical assessment, considering all perspectives, and clarifying values.
- Working through ethical dilemmas involves a similar approach as the nursing process itself.
Issues in Health Care Ethics
- Quality of Life: Researchers develop measures for defining quality of life in care, an essential element in decisions about futile care, cancer therapy, assisted suicide, and DNR discussions.
- Genetic Screening: Genetic testing can reveal future conditions. This sometimes precedes legal abortion windows, causing ethical dilemmas.
- Care at the End of Life: Futile care, interventions unlikely to benefit patients, is an ethical issue in end-of-life decisions. Issues of access to quality care also exist.
Key Points
- A set of values helps individuals determine what's good.
- Professional nursing promotes accountability, responsibility, advocacy, and confidentiality.
- Key ethical principles are autonomy, beneficence, non-maleficence, justice, and fidelity.
- Clarifying values helps resolve ethical conflicts.
- Nurses' perspectives are unique in resolving ethical issues.
Key Steps in Resolving Ethical Dilemmas
- Identify an ethical dilemma's existence by clarifying the dilemma and ensuring there is not already a solution.
- Gather essential information from multiple perspectives, including patients, families, and other professionals.
- Understand the values within the case.
- Express and clarify the issue's essence.
- Assess potential courses of action.
- Negotiate a suitable solution.
- Evaluate the plan's effectiveness in response to changes, over time.
Ethical Dilemma Simulation
- Students discuss ethical dilemmas in healthcare through simulated scenarios.
- Students apply ethical frameworks and develop solutions within the framework of ethical rules.
- Solutions are presented to and discussed with the overall class.
Communication and Nursing Practice
- Communication with patients and families is an essential part of patient-centered care. This includes gathering information, providing education, and working toward mutually beneficial goals.
- Effective communication is needed among healthcare team members for optimal patient safety when caring for a patient, whether from one caregiver to another.
- Communication breakdowns often result in errors and issues of credibility for the healthcare provider or professional.
- Team communication and collaboration is essential for patient safety and quality care.
Developing Communication Skills
- Individuals develop perceptions through senses.
- Individual's cultures and education influence perception styles.
- Effective communication techniques can be learned but are hard to use consistently and apply correctly. Different communication situations, like dealing with cancer or an end-of-life case, present special challenges.
Levels of Communication
- Interpersonal: One-on-one interactions directly between individuals. Critical in nursing practice.
- Small-group: Communication between a small number of people with a goal in mind. Includes patient support groups, committees, or research teams.
- Public: Communication with a larger audience such as consumers or other professionals; includes presentations and classroom discussions.
Basic Elements of the Communication Process
- Referent: Initial motivator or stimulus for the start of the communication process from one individual to another. This can include sounds, smells, or physical objects, as well as perceptions.
- Sender: Individual initiating the communication.
- Receiver: Individual interpreting message.
- Channel: Mode of message transfer, which can be visual, auditory or tactile.
- Message: Content and emotional tone of the communication.
- Feedback: Receiver's response; determining if the sender's message was conveyed correctly.
- Environment: The physical and emotional context of the communication exchange.
Forms of Communication—Verbal
- Vocabulary: Specific language used in various medical contexts; can be hard for patients to understand if unfamiliar.
- Denotative and Connotative meaning: Shared meanings of words can vary among individuals who are communicating; use context to ensure messages aren't lost in translation.
- Pacing: Effective communication flows at a suitable pace and uses proper tonal variations.
- Clarity and Brevity: Clear, concise communication minimizes confusion and enhances understanding. Timing and Relevance: Timing is essential; important topics or issues should be addressed appropriately, such avoiding patient distress, for example.
Forms of Communication—Nonverbal
- Nonverbal communication includes non-verbal cues to convey messages, such as the appearance of individuals, facial expressions, eye contact, or personal space in an environment.
- A variety of senses or cues are included in conveying communication.
- Factors like personal appearance, facial expressions, eye contact all play an important part in interpreting information.
- Personal space and awareness of one's environment also impact communication.
Nurse-Health Care Team Relationships
- Effective communication among healthcare team members improves patient safety and the work environment.
- Standard communication tools aid in consistency. (e.g., SBAR)
- Lateral violence is unacceptable and should not be tolerated among healthcare professionals.
Elements of Professional Communication
- Courtesy and Kindness: Common courtesy enhances professional communication; knocking on doors, greeting patients, thanking staff.
- Name Usage: Using names conveys respect; calling patients by name, and avoiding labels.
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Description
Test your understanding of key ethical principles in nursing, including autonomy, justice, and non-maleficence. This quiz covers essential concepts related to ethical decision-making and communication in healthcare settings. Ideal for nursing students and professionals seeking to enhance their ethical knowledge.