Nursing Communication Skills

SupportiveZebra avatar
SupportiveZebra
·
·
Download

Start Quiz

Study Flashcards

16 Questions

What is the definition of confidentiality in healthcare?

Keeping information private

What is a characteristic of accurate documentation?

Only charting observations taken by you

What is the primary purpose of written communication in healthcare?

To provide a permanent record of patient information and care

What is the purpose of using abbreviations in documentation?

To make documentation more concise

What is a key consideration in written communication for enrolled nurses?

Maintaining confidentiality of client information

What is the primary focus of objective documentation?

Recording actual patient behavior

What is the purpose of a patient's admission form?

To record medical history and examination

What is a benefit of accurate and complete written records?

Improved communication among healthcare team members

What is the main characteristic of timely documentation?

Documenting nursing care provided in a timely manner

What type of documentation note records relevant patient and nursing activities throughout a shift or during a single visit?

Narrative note

What is a purpose of a patient's health record?

To provide a legal document

What does the 'P' in PIE documentation stand for?

Problem

What is essential for effective written communication in healthcare?

Ensuring accessibility to the healthcare team

What is the purpose of a handoff during a shift change?

To communicate patient information to the oncoming shift

What is a fundamental aspect of written communication in healthcare?

Maintaining confidentiality of client information

What is a purpose of a patient's graphic sheets and flow sheets?

To track patient progress and response to treatment

Study Notes

Written and Oral Presentation Skills

  • Importance of written skills for enrolled nurses: written communication serves as a permanent record of patient information and care.
  • Written communication involves:
    • Documentation and reporting
    • Adherence to confidentiality
    • Consideration to clients' basic human dignity
    • Accurate and complete record
    • Accessible to healthcare team
    • Ensures continuity of care
    • Provides essential data for revision or continuation of care

Patient Records

  • Types of patient records:
    • Admission form
    • Nursing Care Plan
    • Progress Notes
    • Graphic sheets and flow sheets
    • Medical history and examination
    • Diagnostic tests results
    • Consent forms
    • Discharge forms
    • Referral forms

Purpose of Health Record

  • Legal document
  • Communication
  • Assessment
  • Care Planning
  • Quality Assurance
  • Reimbursement
  • Research
  • Education

Principles of Documentation

  • Confidentiality: keeping information private
  • Accurate:
    • Only chart observation taken by you
    • Date and time
    • Legible
    • Use correct spelling
  • Complete:
    • Nursing process
    • Complete information to be obtained and recorded
  • Concise:
    • Use abbreviations approved by the hospital
  • Objective:
    • Record actual behavior of patient
  • Organized:
    • Record all nursing care provided
    • Logical and systemic grouping of important information
  • Timely:
    • Document all nursing care provided in timely manner
    • Legible
    • Writing must be clear
    • Record numbers clearly

Documentation Notes

  • Narrative:
    • Recording relevant patient and nursing activities
    • Write time and date of entry
    • Identify person's role
    • Activities carried out
  • SOAP:
    • S-subjective data
    • O-objective data
    • A-assessment
    • P-plan
  • Pie:
    • P-problem
    • I-intervention
    • E-evaluation
  • Focus (DAR):
    • D-data
    • A-action
    • R-response
  • Flow sheets
  • Charting by exception (CBE)
  • Clinical pathways

Oral Presentation

  • Verbal communication
  • Change of shift Handoff
  • Importance of effective handoff in inpatient settings

This quiz assesses your understanding of written and oral presentation skills in nursing, including the importance of written communication, documentation, and confidentiality. It covers the key aspects of effective communication in healthcare.

Make Your Own Quizzes and Flashcards

Convert your notes into interactive study material.

Get started for free

More Quizzes Like This

Levels and Techniques of Nursing Communication
10 questions
Nursing Communication and Technology Quiz
10 questions
Nursing Communication and Rapport Building
18 questions
NRSG 4103: Therapeutic Communication in Nursing
25 questions
Use Quizgecko on...
Browser
Browser