Podcast
Questions and Answers
What is documentation defined as?
What is documentation defined as?
The written or printed legal record of all pertinent interactions with the client.
What are three ways health care personnel communicate with one another?
What are three ways health care personnel communicate with one another?
- Discussion (correct)
- Charting
- Reports (correct)
- Care plans
- Records (correct)
Documentation reflects the quality of care and accountability in providing care.
Documentation reflects the quality of care and accountability in providing care.
True (A)
Which of these is not a way that documentation is used?
Which of these is not a way that documentation is used?
What is the process of making entry on a client record called?
What is the process of making entry on a client record called?
The traditional client record is organized by discipline.
The traditional client record is organized by discipline.
What is the advantage of a source-oriented record?
What is the advantage of a source-oriented record?
Narrative-chronological notes are a traditional part of the source-oriented record.
Narrative-chronological notes are a traditional part of the source-oriented record.
Narrative-chronological notes are organized in chronological order.
Narrative-chronological notes are organized in chronological order.
There is a right or wrong order to the information in narrative-chronological notes.
There is a right or wrong order to the information in narrative-chronological notes.
What is a "problem-oriented medical record" (POMR) organized around?
What is a "problem-oriented medical record" (POMR) organized around?
POMR encourages collaboration and the problem list in the front of the chart alerts care givers of the client's needs?
POMR encourages collaboration and the problem list in the front of the chart alerts care givers of the client's needs?
A disadvantage of POMR is that caregivers differ in their ability to use the required charting format?
A disadvantage of POMR is that caregivers differ in their ability to use the required charting format?
Another disadvantage of POMR is that it takes constant awareness to maintain an up-to-date problem list?
Another disadvantage of POMR is that it takes constant awareness to maintain an up-to-date problem list?
POMR is somewhat inefficient because assessments and interventions that apply to more than one problem must be repeated?
POMR is somewhat inefficient because assessments and interventions that apply to more than one problem must be repeated?
What are the four components of POMR?
What are the four components of POMR?
The "Data Base" in POMR contains all information known about the client when they first enter the healthcare agency and is updated according to a change in health status?
The "Data Base" in POMR contains all information known about the client when they first enter the healthcare agency and is updated according to a change in health status?
Problems in POMR are listed in order in which they are identified, redefined as patient condition changed or more data obtained?
Problems in POMR are listed in order in which they are identified, redefined as patient condition changed or more data obtained?
A "Plan of Care" in POMR is made with reference to the active problem list and is generated by the person who lists the problem?
A "Plan of Care" in POMR is made with reference to the active problem list and is generated by the person who lists the problem?
In POMR, the plan of care is listed under each problem in the progress note?
In POMR, the plan of care is listed under each problem in the progress note?
What are progress notes in POMR?
What are progress notes in POMR?
Progress notes in POMR are numbered to correspond to the problems on the problem list?
Progress notes in POMR are numbered to correspond to the problems on the problem list?
SOAP format is frequently used in progress notes?
SOAP format is frequently used in progress notes?
What are the various formats used in progress notes?
What are the various formats used in progress notes?
What does "SOAP" stand for?
What does "SOAP" stand for?
PIE groups information into three categories: Problem, Intervention, and Evaluation.
PIE groups information into three categories: Problem, Intervention, and Evaluation.
The problem statement, intervention, and evaluation in PIE are all numbered the same.
The problem statement, intervention, and evaluation in PIE are all numbered the same.
An advantage of PIE is that it eliminates traditional CP (care plans) and incorporates an ongoing care plan.
An advantage of PIE is that it eliminates traditional CP (care plans) and incorporates an ongoing care plan.
A disadvantage of PIE is that all nursing notes should be reviewed before giving care to determine which problems are current and which interventions were effective?
A disadvantage of PIE is that all nursing notes should be reviewed before giving care to determine which problems are current and which interventions were effective?
Focus Charting is intended to make the client and client concerns and strengths the focus of care?
Focus Charting is intended to make the client and client concerns and strengths the focus of care?
What are the three columns for recording in Focus Charting?
What are the three columns for recording in Focus Charting?
What may the "Focus" in Focus Charting be?
What may the "Focus" in Focus Charting be?
What does DAR stand for in Focus Charting?
What does DAR stand for in Focus Charting?
The "Data" in DAR represents the assessment phase of care?
The "Data" in DAR represents the assessment phase of care?
The "Action" in DAR represents planning and implementation of care?
The "Action" in DAR represents planning and implementation of care?
The "Response" in DAR represents the evaluation phase?
The "Response" in DAR represents the evaluation phase?
Charting by Exception (CBE) is a documentation system where only abnormal or significant findings are recorded?
Charting by Exception (CBE) is a documentation system where only abnormal or significant findings are recorded?
What are the three components of CBE?
What are the three components of CBE?
An advantage of CBE is that it eliminates the need for lengthy, repetitive notes?
An advantage of CBE is that it eliminates the need for lengthy, repetitive notes?
Another advantage of CBE is that it makes client changes in condition more obvious?
Another advantage of CBE is that it makes client changes in condition more obvious?
Computerized Documentation (Electronic Health Records) is used to store clients' databases, add data, create, and revise CPs, and document client progress?
Computerized Documentation (Electronic Health Records) is used to store clients' databases, add data, create, and revise CPs, and document client progress?
Computerized Documentation makes care planning and documentation easy?
Computerized Documentation makes care planning and documentation easy?
Computerized Documentation makes transmission of information from one care setting to another possible?
Computerized Documentation makes transmission of information from one care setting to another possible?
A disadvantage of Computerized Documentation is that client privacy may be infringed on if security measures are not used?
A disadvantage of Computerized Documentation is that client privacy may be infringed on if security measures are not used?
Computerized Documentation can cause breakdowns that make information temporarily unavailable?
Computerized Documentation can cause breakdowns that make information temporarily unavailable?
A disadvantage of Computerized Documentation is that the system is expensive?
A disadvantage of Computerized Documentation is that the system is expensive?
A disadvantage of Computerized Documentation is that training is required when a new or updated system is installed?
A disadvantage of Computerized Documentation is that training is required when a new or updated system is installed?
Case Management uses a multi-disciplinary approach to planning and documenting client care, using a critical pathway?
Case Management uses a multi-disciplinary approach to planning and documenting client care, using a critical pathway?
Case Management identifies the outcome expected to be achieved for certain groups of clients on each day of care?
Case Management identifies the outcome expected to be achieved for certain groups of clients on each day of care?
Case Management uses critical pathways, graphics, and flow sheets.
Case Management uses critical pathways, graphics, and flow sheets.
Case Management promotes collaboration and teamwork among caregivers, helps decrease length of stay, and makes efficient use of time.
Case Management promotes collaboration and teamwork among caregivers, helps decrease length of stay, and makes efficient use of time.
Case Management is best suited for patients with one or two diagnoses and few needs.
Case Management is best suited for patients with one or two diagnoses and few needs.
Clients with multiple diagnoses are difficult to document on a critical pathway.
Clients with multiple diagnoses are difficult to document on a critical pathway.
Reporting is the purposeful communication of specific information to a person or group of people.
Reporting is the purposeful communication of specific information to a person or group of people.
Reports should be concise and include pertinent information, excluding extraneous details.
Reports should be concise and include pertinent information, excluding extraneous details.
What are the four types of reporting?
What are the four types of reporting?
A Change of Shift Report is a report given to all nurses on the next shift.
A Change of Shift Report is a report given to all nurses on the next shift.
The purpose of a Change of Shift Report is to provide continuity of care for patients.
The purpose of a Change of Shift Report is to provide continuity of care for patients.
A Change of Shift Report can be written or given orally.
A Change of Shift Report can be written or given orally.
A Change of Shift Report is sometimes given at the bedside, where the client and nurse participate in the information exchange?
A Change of Shift Report is sometimes given at the bedside, where the client and nurse participate in the information exchange?
When a nurse receives a telephone report, it's important to document the date and time, the person providing the information, the subject of the information, and then sign the notation.
When a nurse receives a telephone report, it's important to document the date and time, the person providing the information, the subject of the information, and then sign the notation.
It's important to repeat information received in a telephone report back to the sender to ensure accuracy.
It's important to repeat information received in a telephone report back to the sender to ensure accuracy.
A telephone report should be concise and accurate, starting with the patient's name and relationship to the client.
A telephone report should be concise and accurate, starting with the patient's name and relationship to the client.
A telephone report should include the patient's name, medical diagnosis, vital signs, and significant lab data.
A telephone report should include the patient's name, medical diagnosis, vital signs, and significant lab data.
When a nurse receives a telephone report, it's important to make the patient's record readily available for the physician.
When a nurse receives a telephone report, it's important to make the patient's record readily available for the physician.
After receiving a telephone report, the nurse should document the date and time and the content discussed during the call.
After receiving a telephone report, the nurse should document the date and time and the content discussed during the call.
A physician who prescribes therapy over the phone is giving a "telephone order" (TO).
A physician who prescribes therapy over the phone is giving a "telephone order" (TO).
The nurse who receives a telephone order should transcribe it onto the physician order sheet and indicate it as "verbal order" (VO) or "telephone order" (TO).
The nurse who receives a telephone order should transcribe it onto the physician order sheet and indicate it as "verbal order" (VO) or "telephone order" (TO).
The physician who gives a telephone order should sign it within 24 hours.
The physician who gives a telephone order should sign it within 24 hours.
What information should be included when documenting a telephone order?
What information should be included when documenting a telephone order?
A Care Plan Conference is a meeting of a group of nurses to discuss possible solutions to certain problems of a client.
A Care Plan Conference is a meeting of a group of nurses to discuss possible solutions to certain problems of a client.
Nursing Rounds are a procedure in which two or more nurses visit selected clients at the bedside.
Nursing Rounds are a procedure in which two or more nurses visit selected clients at the bedside.
What are the objectives of Nursing Rounds?
What are the objectives of Nursing Rounds?
What is the primary goal of documentation and reporting?
What is the primary goal of documentation and reporting?
Flashcards
Documentation
Documentation
A written or printed legal record of all pertinent interactions with the client.
Chart or Client Record
Chart or Client Record
A formal, legal document that provides evidence of a client’s care.
Discussion
Discussion
Informal oral discussion between healthcare professionals to identify problems or strategies.
Report
Report
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Recording, Charting, Documenting
Recording, Charting, Documenting
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Purpose of Documentation: Communication
Purpose of Documentation: Communication
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Purpose of Documentation: Planning Client Care
Purpose of Documentation: Planning Client Care
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Purpose of Documentation: Auditing Health Agencies
Purpose of Documentation: Auditing Health Agencies
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Purpose of Documentation: Research
Purpose of Documentation: Research
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Purpose of Documentation: Education
Purpose of Documentation: Education
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Purpose of Documentation: Legal Documentation
Purpose of Documentation: Legal Documentation
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Purpose of Documentation: Reimbursement
Purpose of Documentation: Reimbursement
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Purpose of Documentation: Health Care Analysis
Purpose of Documentation: Health Care Analysis
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Source Oriented Record
Source Oriented Record
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Problem Oriented Medical Records (POMR)
Problem Oriented Medical Records (POMR)
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Narrative Charting
Narrative Charting
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Database (POMR)
Database (POMR)
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Problem List (POMR)
Problem List (POMR)
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Plan of Care (POMR)
Plan of Care (POMR)
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Progress Notes (POMR)
Progress Notes (POMR)
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Problem, Intervention, Evaluation (PIE) System
Problem, Intervention, Evaluation (PIE) System
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Focus Charting
Focus Charting
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Charting by Exception (CBE)
Charting by Exception (CBE)
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Computerized Documentation
Computerized Documentation
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Case Management
Case Management
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Change of Shift Report
Change of Shift Report
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Telephone Report
Telephone Report
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Care Plan Conference
Care Plan Conference
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Nursing Rounds
Nursing Rounds
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Study Notes
Documentation & Reporting (NUR 102)
- Documentation is defined as the written or printed legal record of all interactions with the client.
- It reflects the quality of care and accountability in providing care.
- Healthcare professionals communicate through discussions, reports, and records (charts or client records).
- Discussion is informal oral consideration of a subject by multiple healthcare professionals to resolve problems or develop strategies.
- A report is oral, written, or computer-based communication to convey information to others.
- A record (chart or client record) is a formal legal document that documents care. It can be written or computer-based.
- Recording, charting, or documenting is the process of making entries in a client's record.
Documentation Purposes
- Communication: Sharing information.
- Planning client care: Using data from records to plan care.
- Auditing health agencies: Reviewing records for quality assurance.
- Research: Using data as a valuable research resource.
- Education: Students use client records as educational tools.
- Legal documentation: Used in court as evidence.
- Reimbursement: Obtaining payment, accurate diagnosis-related group codes and appropriate care must be documented.
- Health care analysis: Identifying health care agency needs, costly/revenue-generating services.
Documentation Systems
- Source-Oriented Record: Traditional client record, organized by discipline. Each person/department makes notes in their section of the chart.
- Advantage: Easy to locate discipline-specific information.
- Disadvantage: Not organized by client problem, making tracking difficult, fragmented, repeating information, lack of coordination of care, and incomplete picture of client's care.
- Problem-Oriented Medical Record (POMR): Documentation focused on client problems, rather than source of information from all disciplines.
- Advantage: Encourages collaboration, alerts care givers to client needs, makes tracking easier.
- Disadvantage: Caregivers may differ in their ability to use required format, constant awareness of problem list needed, inefficient if assessments and interventions apply to more than one problem.
- Components: Database, Problem list, Plan of care, Progress note.
- Problem, Intervention, Evaluation (PIE): Groups information into three categories: problem, intervention, and evaluation. All nursing documentation uses the same numbering system.
- Advantages: Eliminates traditional CP and incorporates an ongoing care plan.
- Disadvantages: Must review all nursing notes to determine which problems and interventions are current.
- Focus Charting: Focuses on client and their concerns and strengths. Three columns: date/time, focus, and progress note. Progress notes are organized into DAR: Data (assessment), Action (planning/implementation), and Response (evaluation).
- Charting by Exception (CBE): Only abnormal or significant findings are documented, eliminating repetitive charting.
- Computerized Documentation (Electronic Health Records - EHRs): Stores client database, adds data, revises care plans, and documents client progress. Facilitates care planning and documentation, improves transmission of information.
- Advantages: More efficient use of time, facilitates focus on client outcomes, permits immediate checking of orders before administering treatment or medication.
- Disadvantages: Client privacy may be violated if security measures are not used, system breakdowns temporarily make information unavailable, costly during installation/training period.
Case Management
- Multidisciplinary approach to planning and documenting client care using critical pathways, identifying anticipated outcomes and using flow sheets, and graphics.
- Promotes collaboration and teamwork.
- Efficient use of time, decreases length of stay.
- Effective for clients with one or two diagnoses and few needs.
- Not effective or practical for clients with multiple diagnoses.
Documenting Nursing Activities
- Admission Nursing Assessment
- Nursing Care Plans
- Kardex
- Flow Sheets
- Progress notes
- Nursing discharge/referral
General Guidelines for Recording
- Date and time
- Timing (frequency)
- Legibility
- Permanence (use dark ink)
- Accepted terminology
- Accurate spelling and correct use of titles
- Signature
- Sequence
- Completeness
- Conciseness
- Legal prudence
Correcting Errors in Charting
- Single line through error
- Write "error" above entry
- Date, time, and initial the correction
Reporting
- Purpose: Communicate specific information to a person or group of people.
- Should be concise and include pertinent information.
- Includes: Change of Shift Report, Telephone Report, Care Plan Conference, and Nursing Round.
Telephone Orders (TO)
- Physician communicates prescribed therapy over the phone, transcribed to order sheet as verbal order (VO) or (TO), and signed by physician.
- Includes: date, time, stated order, signature and credentials of nurse, and name of physician.
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