Nursing Assistant Communication & Time Management

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What type of questions should a nursing assistant avoid?

Yes or no questions (correct)

Leading questions

Clarifying questions

Open-ended questions

Which method can nursing assistants use to aid in communication?

Complex medical terminology

Only verbal communication

Gestures and pictures (correct)

Non-verbal sign language

When should an incident report be completed?

When an expected event occurs

When an unexpected event occurs (correct)

During routine observations

Only for minor inconveniences

What senses are utilized in sensory observations?

Sight, hearing, smell, and touch Signup and view all the answers

How should nursing assistants handle private health information displayed on a computer screen?

They should be vigilant about what is displayed Signup and view all the answers

What is the main strategy for managing time better in task performances?

Combining two important tasks where possible. Signup and view all the answers

What is the main difference between verbal and nonverbal communication?

Verbal communication is spoken or written, while nonverbal includes body language Signup and view all the answers

Which is NOT a recommended approach to improve time management according to the content?

Focusing solely on one task at a time. Signup and view all the answers

What should a nursing assistant do during each encounter with a resident?

Introduce themselves and explain the care plan Signup and view all the answers

How does combining tasks affect efficiency?

It allows for resource sharing between tasks. Signup and view all the answers

What should one aim for when combining tasks?

To enhance the overall efficiency of care. Signup and view all the answers

When should care be documented by a nursing assistant?

Immediately after care is given Signup and view all the answers

What does a nursing assistant need to report regarding a resident's condition?

Any changes, as they may signal a problem or illness Signup and view all the answers

What does combining important tasks help achieve?

Better management of time. Signup and view all the answers

What is an appropriate phone greeting for a nursing assistant?

Good morning, good afternoon, or good evening Signup and view all the answers

Which incident is NOT mentioned as an example that could occur in the facility?

Resident's infection Signup and view all the answers

What is one of the primary responsibilities of NAS during their shift?

Perform rounds and report changes to the nurse Signup and view all the answers

How do you convert 2:30 pm to military time?

1430 Signup and view all the answers

What must NAS know prior to starting their shift?

What happened with residents prior to the shift Signup and view all the answers

Which military time corresponds to 6:45 am?

0645 Signup and view all the answers