Nursing Assistant Communication & Time Management

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Questions and Answers

What type of questions should a nursing assistant avoid?

  • Yes or no questions (correct)
  • Leading questions
  • Clarifying questions
  • Open-ended questions

Which method can nursing assistants use to aid in communication?

  • Complex medical terminology
  • Only verbal communication
  • Gestures and pictures (correct)
  • Non-verbal sign language

When should an incident report be completed?

  • When an expected event occurs
  • When an unexpected event occurs (correct)
  • During routine observations
  • Only for minor inconveniences

What senses are utilized in sensory observations?

<p>Sight, hearing, smell, and touch (D)</p> Signup and view all the answers

How should nursing assistants handle private health information displayed on a computer screen?

<p>They should be vigilant about what is displayed (C)</p> Signup and view all the answers

What is the main strategy for managing time better in task performances?

<p>Combining two important tasks where possible. (D)</p> Signup and view all the answers

What is the main difference between verbal and nonverbal communication?

<p>Verbal communication is spoken or written, while nonverbal includes body language (D)</p> Signup and view all the answers

Which is NOT a recommended approach to improve time management according to the content?

<p>Focusing solely on one task at a time. (B)</p> Signup and view all the answers

What should a nursing assistant do during each encounter with a resident?

<p>Introduce themselves and explain the care plan (B)</p> Signup and view all the answers

How does combining tasks affect efficiency?

<p>It allows for resource sharing between tasks. (C)</p> Signup and view all the answers

What should one aim for when combining tasks?

<p>To enhance the overall efficiency of care. (B)</p> Signup and view all the answers

When should care be documented by a nursing assistant?

<p>Immediately after care is given (D)</p> Signup and view all the answers

What does a nursing assistant need to report regarding a resident's condition?

<p>Any changes, as they may signal a problem or illness (D)</p> Signup and view all the answers

What does combining important tasks help achieve?

<p>Better management of time. (B)</p> Signup and view all the answers

What is an appropriate phone greeting for a nursing assistant?

<p>Good morning, good afternoon, or good evening (B)</p> Signup and view all the answers

Which incident is NOT mentioned as an example that could occur in the facility?

<p>Resident's infection (B), Medication administration error (D)</p> Signup and view all the answers

What is one of the primary responsibilities of NAS during their shift?

<p>Perform rounds and report changes to the nurse (C)</p> Signup and view all the answers

How do you convert 2:30 pm to military time?

<p>1430 (D)</p> Signup and view all the answers

What must NAS know prior to starting their shift?

<p>What happened with residents prior to the shift (D)</p> Signup and view all the answers

Which military time corresponds to 6:45 am?

<p>0645 (A)</p> Signup and view all the answers

Flashcards

Open-ended questions

Asking questions that require more than a simple yes or no response.

Nonverbal communication

Using visual aids like gestures and pictures to communicate with residents who have difficulty understanding spoken language.

Military Time Conversion

Converting standard time to military time.

Sensory Assessment

Gathering information by using your five senses: sight, hearing, smell, touch, and taste.

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Incident Report

A formal report that documents any unexpected event, problem, or accident that occurs during patient care.

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Task Combining

Combining two important tasks while providing care, which makes the process more efficient.

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Prioritization in Care

Focuses on doing the most important tasks first, optimizing time management.

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Time Management for Caregivers

Organizing tasks based on time and urgency, maximizing efficiency.

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Prioritizing Tasks When Combining

Combining two tasks, one more important than the other, to utilize time effectively.

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Military Time

The time format used by the military, where hours are expressed on a 24-hour clock.

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Converting Regular Time to Military Time

The process of changing the time format from regular time (AM/PM) to military time.

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Converting Military Time to Regular Time

The process of changing the time format from military time to regular time (AM/PM).

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NAS Role

A healthcare worker responsible for observing residents, reporting their status to nurses, and ensuring their well-being.

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Empathetic Communication

Describing how you feel, like 'What can I do to make you feel better?' instead of just 'I'm here' for a patient, demonstrates empathy and care.

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Documenting Care

A record kept by a nursing assistant about the care they provide to a resident, including details about the care given, the time, and any observations.

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Incident

A sudden, unexpected event during the course of care that can be positive or negative, like a patient falling or receiving a new medication.

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Reporting Changes

When a nursing assistant reports any changes in a resident's condition to the appropriate personnel, like nurses or doctors, especially if the changes might suggest a problem.

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