Podcast
Questions and Answers
What does verbal communication include?
What does verbal communication include?
speaking
What do facial expressions represent?
What do facial expressions represent?
nonverbal communication
Is skin rash objective or subjective?
Is skin rash objective or subjective?
objective
Is crying objective or subjective?
Is crying objective or subjective?
Is rapid pulse objective or subjective?
Is rapid pulse objective or subjective?
Is headache objective or subjective?
Is headache objective or subjective?
Is nausea objective or subjective?
Is nausea objective or subjective?
Is vomiting objective or subjective?
Is vomiting objective or subjective?
Is swelling objective or subjective?
Is swelling objective or subjective?
Is cloudy urine objective or subjective?
Is cloudy urine objective or subjective?
Is feeling sad objective or subjective?
Is feeling sad objective or subjective?
Is red area on skin objective or subjective?
Is red area on skin objective or subjective?
Is fever objective or subjective?
Is fever objective or subjective?
Is dizziness objective or subjective?
Is dizziness objective or subjective?
Is wheezing objective or subjective?
Is wheezing objective or subjective?
Is chest pain objective or subjective?
Is chest pain objective or subjective?
Is toothache objective or subjective?
Is toothache objective or subjective?
Is coughing objective or subjective?
Is coughing objective or subjective?
Is fruity breath objective or subjective?
Is fruity breath objective or subjective?
Is itchy arm objective or subjective?
Is itchy arm objective or subjective?
Which sense is used to observe residents' body or breath odor?
Which sense is used to observe residents' body or breath odor?
Which sense is used to observe a change in residents' skin?
Which sense is used to observe a change in residents' skin?
Which sense is used to observe residents' words, tone, and breathing?
Which sense is used to observe residents' words, tone, and breathing?
Which sense is used to observe residents' skin and pulse?
Which sense is used to observe residents' skin and pulse?
What is a root in terms of medical terminology?
What is a root in terms of medical terminology?
What is a prefix in medical terminology?
What is a prefix in medical terminology?
What is a suffix in medical terminology?
What is a suffix in medical terminology?
Why should NAs use simple, non-medical terms when speaking with residents and their families?
Why should NAs use simple, non-medical terms when speaking with residents and their families?
Where should call lights be placed in residents' rooms?
Where should call lights be placed in residents' rooms?
What type of terminology should NAs avoid when communicating?
What type of terminology should NAs avoid when communicating?
What types of questions should be asked to elicit more than a 'yes' or 'no' answer?
What types of questions should be asked to elicit more than a 'yes' or 'no' answer?
What are cliches?
What are cliches?
What type of language should NAs be aware of while speaking?
What type of language should NAs be aware of while speaking?
What promotes better communication when residents are difficult to understand?
What promotes better communication when residents are difficult to understand?
What can't NAs offer because it is not within their scope of practice?
What can't NAs offer because it is not within their scope of practice?
Why should 'why' be avoided when residents make statements?
Why should 'why' be avoided when residents make statements?
What types of words should not be used by NAs?
What types of words should not be used by NAs?
What would have been a better way for Mark to communicate with a hearing impaired resident?
What would have been a better way for Mark to communicate with a hearing impaired resident?
What could Virginia have done to better assist Ms. Crawford with her visual impairment?
What could Virginia have done to better assist Ms. Crawford with her visual impairment?
What is wrong with how Sabrina is communicating with Mrs. Rogers?
What is wrong with how Sabrina is communicating with Mrs. Rogers?
What would have been a better way for Serena to communicate with Mr. Morteno?
What would have been a better way for Serena to communicate with Mr. Morteno?
What would have been a better way for Joan to respond to Mrs. Singer's behavior?
What would have been a better way for Joan to respond to Mrs. Singer's behavior?
Why should an NA arrange a signal when moving a resident?
Why should an NA arrange a signal when moving a resident?
Using proper body mechanics can help save energy and prevent injury.
Using proper body mechanics can help save energy and prevent injury.
To avoid choking, residents should eat in a reclined position.
To avoid choking, residents should eat in a reclined position.
When lifting an object, it is safer to hold it far away from the body.
When lifting an object, it is safer to hold it far away from the body.
Knees should be bent when lifting an object.
Knees should be bent when lifting an object.
Liquids thickened to the consistency of honey are easier to swallow.
Liquids thickened to the consistency of honey are easier to swallow.
To help guard against falls, all walkways should be clear of clutter.
To help guard against falls, all walkways should be clear of clutter.
Feet should be pointed toward the object that a person is lifting.
Feet should be pointed toward the object that a person is lifting.
A high center of gravity gives a more stable base of support.
A high center of gravity gives a more stable base of support.
Keeping the feet close together gives the body the best base of support and keeps a person more stable.
Keeping the feet close together gives the body the best base of support and keeps a person more stable.
If a resident starts to fall, the NA should try to catch the resident to stop the fall.
If a resident starts to fall, the NA should try to catch the resident to stop the fall.
Residents in wheelchairs should be facing the back of the elevator when riding the elevators.
Residents in wheelchairs should be facing the back of the elevator when riding the elevators.
A nursing assistant should check the temperature of hot water with a bath thermometer before using the water.
A nursing assistant should check the temperature of hot water with a bath thermometer before using the water.
Keeping call lights within a resident's reach can help prevent falls.
Keeping call lights within a resident's reach can help prevent falls.
Cuts most often occur in a person's bedroom.
Cuts most often occur in a person's bedroom.
Residents must be identified before helping with feeding or placing meal trays.
Residents must be identified before helping with feeding or placing meal trays.
Hot food or drinks should be placed on the edges of tables.
Hot food or drinks should be placed on the edges of tables.
The safety data sheet (SDS) details chemical ingredients and dangers of products.
The safety data sheet (SDS) details chemical ingredients and dangers of products.
An NA should call a resident by name as a way to identify the resident.
An NA should call a resident by name as a way to identify the resident.
The correct way to move a wheelchair is for a NA to push it forward.
The correct way to move a wheelchair is for a NA to push it forward.
If a fire occurs, an NA should...
If a fire occurs, an NA should...
What is an NA's first concern if a fire occurs?
What is an NA's first concern if a fire occurs?
What does PASS stand for?
What does PASS stand for?
What does RACE stand for?
What does RACE stand for?
What guidelines apply in any disaster situation?
What guidelines apply in any disaster situation?
When coming upon an emergency situation, what two important steps should the NA take first?
When coming upon an emergency situation, what two important steps should the NA take first?
First aid refers to...
First aid refers to...
If an emergency occurs, the NA should immediately notify the...
If an emergency occurs, the NA should immediately notify the...
How can someone usually tell if a person is choking?
How can someone usually tell if a person is choking?
Where should the hand be placed to give abdominal thrusts?
Where should the hand be placed to give abdominal thrusts?
How does a rescuer obtain consent to give a choking victim abdominal thrusts?
How does a rescuer obtain consent to give a choking victim abdominal thrusts?
What do the signs of shock include?
What do the signs of shock include?
If a NA suspects that a resident is having a heart attack she should...
If a NA suspects that a resident is having a heart attack she should...
To control bleeding, an NA should...
To control bleeding, an NA should...
To treat a minor burn, the NA should use...
To treat a minor burn, the NA should use...
How should an NA assist a resident if he or she faints?
How should an NA assist a resident if he or she faints?
When a resident is first experiencing signs of insulin reaction, what needs to happen?
When a resident is first experiencing signs of insulin reaction, what needs to happen?
Why is a quick response to a suspected stroke/CVA critical?
Why is a quick response to a suspected stroke/CVA critical?
An NA will come into contact with microorganisms...
An NA will come into contact with microorganisms...
The Centers for Disease Control and Prevention defines hand hygiene as...
The Centers for Disease Control and Prevention defines hand hygiene as...
Standard Precautions include the following measures...
Standard Precautions include the following measures...
Why should an NA not wear artificial nails to work?
Why should an NA not wear artificial nails to work?
Standard precautions should be practiced on...
Standard precautions should be practiced on...
Infections acquired in healthcare settings are called...
Infections acquired in healthcare settings are called...
How many times can disposable equipment be used before it needs to be discarded?
How many times can disposable equipment be used before it needs to be discarded?
How should sharps be discarded?
How should sharps be discarded?
How long should a CNA use friction when lathering and washing his hands?
How long should a CNA use friction when lathering and washing his hands?
How should dirty linen be rolled or folded?
How should dirty linen be rolled or folded?
Dirty linens should be...
Dirty linens should be...
Transmission-based precautions are used...
Transmission-based precautions are used...
Dedicated equipment refers to...
Dedicated equipment refers to...
Bloodborne diseases can be transmitted by...
Bloodborne diseases can be transmitted by...
In health care, the most common way to get a bloodborne disease is by...
In health care, the most common way to get a bloodborne disease is by...
Employers must offer a free vaccine to protect NAs from...
Employers must offer a free vaccine to protect NAs from...
Tuberculosis is...
Tuberculosis is...
What is the proper way to put on PPE?
What is the proper way to put on PPE?
What is the proper way to remove PPE?
What is the proper way to remove PPE?
Sterilization is a cleaning measure that destroys only pathogens, but not all microorganisms.
Sterilization is a cleaning measure that destroys only pathogens, but not all microorganisms.
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Study Notes
Communication
- Verbal communication includes speaking directly to individuals.
- Nonverbal communication encompasses facial expressions, body language, and gestures.
- Listening patiently is crucial, especially when residents struggle to articulate their needs.
Objective vs. Subjective Observations
- Objective observations are measurable and observable, e.g., skin rash, crying, rapid pulse.
- Subjective observations are based on personal feelings or symptoms reported by the resident, e.g., headache, nausea, feeling sad.
Effective Communication Techniques
- Use simple, non-medical terms to ensure understanding among residents and families.
- Open-ended questions encourage dialogue and provide deeper insights into residents' needs.
- Avoid cliches that lack meaning, as well as slang and profanity.
Senses in Assessment
- Smell is essential for detecting odors from the body or breath.
- Sight assists in observing skin changes.
- Hearing is vital for interpreting words, tone, and breathing patterns.
- Touch assists in assessing skin texture and pulse.
Terminology in Healthcare
- A root provides the basic meaning of a word.
- A prefix modifies the root to alter its meaning.
- A suffix is added at the end of a word to create a new term.
Handling Special Needs
- Call lights should be placed near the resident’s dominant hand for easy access.
- When caring for residents with visual impairments, detailed explanations regarding surroundings can prevent accidents.
Behavior and Attitude
- Respect and understanding are essential when communicating with residents who may be combative or withdrawn.
- It's crucial to respond appropriately to residents with mental health disorders.
Emergency Protocols
- When encountering an emergency, confirm the resident's safety and observe the situation carefully.
- First aid is defined as immediate care given by first responders to an emergency.
Medical Emergencies
- Recognize symptoms of choking, such as a person placing their hands on their throat.
- Abdominal thrusts should be administered correctly to a choking victim.
- Signs of shock include pale or bluish skin, indicating severe distress.
Infection Control and Safety
- Handwashing is vital in preventing healthcare-associated infections; it is defined as the use of soap and water or alcohol-based rubs.
- Standard precautions require gloves when potential exposure to bodily fluids exists.
- Artificial nails should be avoided as they can harbor bacteria.
Waste Management and Equipment Use
- Disposable equipment should only be used once before disposal.
- Sharps must be discarded in biohazard containers to prevent injury.
- Dirty linens should be rolled with the dirty side inside and carried away from the NA’s uniform.
Personal Protective Equipment (PPE)
- Proper protocol for donning PPE involves the sequence: Wash hands, gown, mask, goggles, and gloves.
- Removal of PPE should follow the reverse order to minimize contamination.
Additional Safety Guidelines
- Always check the temperature of hot water before use and ensure clear pathways to prevent falls.
- Knowledge of immediate actions in the event of fires, such as containing the fire and safely evacuating residents, is essential.
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