Nursing and Communication Processes Quiz

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Questions and Answers

What is the role of the sender in the communication process?

  • To encode and deliver the message (correct)
  • To ignore non-verbal cues
  • To receive and decode the message
  • To interpret the feedback

Which intervention mode involves preserving and maintaining cultural care?

  • Culture care accommodation
  • Culture care restructuring
  • Culture care negotiation
  • Culture care preservation and maintenance (correct)

Which characteristic of communication emphasizes the importance of using commonly understood words?

  • Simplity (correct)
  • Clarity and Brevity
  • Adaptability
  • Pace and Intonation

What principle is concerned with maintaining the energy level of an individual according to Myra Estrin Levine?

<p>Conservation of energy (C)</p> Signup and view all the answers

What does the response/feedback component in communication refer to?

<p>The message returned by the receiver to the sender (A)</p> Signup and view all the answers

Which type of nursing system is designed for individuals who cannot perform any self-care activities?

<p>Wholly Compensatory (C)</p> Signup and view all the answers

Which type of medical record keeps information in separate sections for each person or department?

<p>Source-Oriented Medical Record (D)</p> Signup and view all the answers

What is the primary purpose of documentation in healthcare?

<p>To create a permanent record of client information (B)</p> Signup and view all the answers

In the Health Care System Model proposed by Betty Neuman, what type of stressor is classified as extrapersonal?

<p>Stress from environmental factors (B)</p> Signup and view all the answers

What is the first phase of Hildegard Peplau's Psychodynamic Model?

<p>Orientation (B)</p> Signup and view all the answers

Which component of communication is influenced by the speaker's tone of voice?

<p>Message (D)</p> Signup and view all the answers

According to Martha Rogers, what characterizes a unitary being?

<p>Interacting creatively with the environment (B)</p> Signup and view all the answers

What aspect of communication requires a choice of time to engage clients effectively?

<p>Timing and Relevance (A)</p> Signup and view all the answers

For what reason is humor used in communication with clients?

<p>To help clients adjust to difficult situations (A)</p> Signup and view all the answers

Which principle focuses on the integrity of an individual’s social relationships according to Levine?

<p>Conservation of social integrity (D)</p> Signup and view all the answers

What nursing intervention is pursued in the part of self-care for individuals who can perform some self-care activities?

<p>Partly Compensatory (D)</p> Signup and view all the answers

What should be done when recording a mistake in documentation?

<p>Draw a line through the mistake and label it as 'mistaken entry'. (A)</p> Signup and view all the answers

Which aspect of documentation ensures client privacy?

<p>Appropriateness (C)</p> Signup and view all the answers

What is a requirement when providing a change-of-shifts report?

<p>Give a brief summary of the client's health care needs. (C)</p> Signup and view all the answers

What should be done with a blank space that appears in a notation?

<p>Draw a line through it and sign the notation. (B)</p> Signup and view all the answers

Who is allowed to read the client's chart?

<p>Only health professionals involved in the client's care. (C)</p> Signup and view all the answers

What must an RN do upon receiving a telephone order?

<p>Write down the order, then read it back. (A)</p> Signup and view all the answers

What is a key characteristic of concise documentation?

<p>It must be brief yet complete to save communication time. (D)</p> Signup and view all the answers

Which factor is NOT included in an accurate telephone report?

<p>Personal opinions of the client. (A)</p> Signup and view all the answers

What is the main purpose of the initial assessment in nursing?

<p>To establish a database for problem identification (C)</p> Signup and view all the answers

Which type of assessment is performed during a crisis to identify life-threatening conditions?

<p>Emergency Assessment (D)</p> Signup and view all the answers

What is a characteristic of a directive interview approach?

<p>Uses closed-ended questions to gather specific data (D)</p> Signup and view all the answers

What is the main focus of the body stage in an interview?

<p>Gathering client's thoughts and feelings (C)</p> Signup and view all the answers

During which type of assessment is the client's current status compared to baseline data?

<p>Time-lapsed Assessment (C)</p> Signup and view all the answers

Which stage of an interview is deemed most critical for establishing a nurse-client relationship?

<p>The Opening (D)</p> Signup and view all the answers

What does validating data in nursing practice entail?

<p>Double checking or verifying the accuracy of data (C)</p> Signup and view all the answers

Which of the following is NOT a characteristic of the non-directive interview approach?

<p>Seeks to elicit specific information quickly (A)</p> Signup and view all the answers

What is the purpose of the initial list of orders or plan of care in the POMR?

<p>To reference active problems for care planning (B)</p> Signup and view all the answers

Which statement accurately describes the database in the POMR?

<p>It consists of nursing assessment and social data from first entry (A)</p> Signup and view all the answers

What is a key feature of the problem list in the POMR?

<p>It includes all health-related aspects requiring attention (A)</p> Signup and view all the answers

Which guideline is essential to ensure the legibility of nursing records?

<p>Documenting in a clear and easy-to-read manner (D)</p> Signup and view all the answers

Why is it important to record the date and time of entries in nursing notes?

<p>For legal reasons and client safety (D)</p> Signup and view all the answers

What is a recommended practice for ensuring the accuracy of recorded entries?

<p>Use accurate notations based on facts and observations (A)</p> Signup and view all the answers

What should nurses do if they are unsure of the correct spelling for a term when recording?

<p>Look it up in a dictionary or resource book (D)</p> Signup and view all the answers

How should KARDEX information be recorded to accommodate frequent changes in client care?

<p>In pencil to allow for easy updates (B)</p> Signup and view all the answers

What is the primary purpose of creating a nursing diagnosis?

<p>To identify the client's health care needs (D)</p> Signup and view all the answers

In a basic nursing diagnosis, which component follows 'Problem'?

<p>Etiology (C)</p> Signup and view all the answers

Which of the following statements best represents a basic 3-part nursing diagnosis?

<p>Nausea related to chemotherapy as manifested by frequent vomiting (C)</p> Signup and view all the answers

What does a one-part nursing diagnosis consist of?

<p>NANDA label only (C)</p> Signup and view all the answers

Which of the following is an example of an actual nursing diagnosis?

<p>Rape-trauma syndrome (C)</p> Signup and view all the answers

What is the role of NANDA in nursing diagnosis?

<p>To establish a classification system for nursing terminology (A)</p> Signup and view all the answers

Which term indicates a collaborative problem beginning with 'Potential Complications'?

<p>Increased intracranial pressure (A)</p> Signup and view all the answers

Which activity is NOT part of the diagnosing phase in nursing?

<p>Prescribing medication (A)</p> Signup and view all the answers

Flashcards

Transcultural Nursing Intervention Modes

Three intervention modes in transcultural nursing. Preservation focuses on maintaining cultural practices and beliefs. Accommodation adjusts care to incorporate cultural elements. Restructuring aims to modify harmful or unhealthy cultural practices.

Levine's Conservation Principles

Levine's theory emphasizes the unity of the individual and focuses on conservation of four aspects: energy, structural integrity, personal integrity, and social integrity.

Neuman's Health Care System Model

Neuman's model views nursing as managing stress and promoting stability in individuals. Stresses are categorized as intrapersonal (within the individual), interpersonal (between individuals), and extrapersonal (external factors).

Orem's Self-care Deficit Theory

Orem's theory focuses on self-care, which are activities individuals perform to maintain well-being. It defines three nursing systems: Wholly Compensatory (nurse does everything), Partly Compensatory (nurse assists), and Supportive-Educative (nurse teaches).

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Peplau's Interpersonal Relations Model

Peplau's psychodynamic model emphasizes the therapeutic relationship between nurses and clients. It identifies four phases: orientation (setting the stage), identification (building trust), exploitation (working together), and resolution (ending the relationship).

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Rogers' Science of Unitary Human Being

Rogers' theory views the person as a unified energy field, greater than its parts. This energy field interacts with the environment, behaves as a whole, creatively participates in change, and displays unique patterns.

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Verbal Communication

Communication that involves words, either spoken or written.

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Nonverbal Communication

Communication that uses gestures, facial expressions, posture, body movements, physical appearance, eye contact, and tone of voice.

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Sender

The person who creates and delivers the message.

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Message

The content of the communication, which can include verbal, nonverbal, and symbolic language.

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Receiver

The person who receives and understands the message.

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Channel

The method used to convey and receive messages, such as visual, auditory, or tactile senses.

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Response/Feedback

The message sent back by the receiver to the sender, indicating understanding or reaction to the original message.

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Documentation

The client's chart, a permanent record of their information and care progress.

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KARDEX

A method of organizing and recording client data, making information readily accessible to all health care team members.

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Database (POMR component)

Contains all information about the patient when they first enter the health agency. It includes nursing assessment, physician's history, and social and family data.

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Problem List (POMR component)

Lists all the aspects of the person's life requiring health care. Problems are listed in the order they are identified and continually updated.

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Initial Orders/Care Plan (POMR component)

Made with reference to the active problems and generated by the person listing the problem. It includes initial orders or plan of care.

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Progress Notes (POMR component)

Includes nurses' narrative notes, which may follow formats like SOAPIE, SOAPIE, or SOAPIER. It documents progress and interventions related to patient care.

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Accuracy of Documentation

Ensures accuracy by recording facts and observations rather than opinions or interpretations.

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Signature in Documentation

Each recording in nursing notes is signed by the nurse making it, including name and title (e.g., Ralf Jake M. Faustino RN).

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Use of Accepted Terminology

Use of accepted terminology ensures consistency and clarity in documentation. Only commonly accepted abbreviations, symbols, and terms specified by the agency should be used.

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Documentation: Corrections

When recording a mistake, draw a line through it and write 'mistaken entry' above or next to it, initialing the correction. Don't erase or use correction fluid. Each line should be complete, and if a blank space exists, draw a line through it and initial.

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Documentation: Completeness

Information in client records should be complete and accurate, including any instances where care was refused.

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Documentation: Conciseness

Documentation should be concise and only include information relevant to the client's health and care.

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Documentation: Legal Prudence

Documentation serves as a legal record, so accuracy and completeness are essential for protecting both the client and the healthcare team.

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Documentation: Confidentiality

Client information should be shared only with healthcare professionals directly involved in their care.

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Transfer Report

Transfer reports summarize a client's health status and care needs when transferring to another unit.

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Telephone Reports

Telephone reports are used to share urgent client information. They must include the date, time, sender, receiver, subject, and a clear indication of the information received.

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Telephone Orders

Telephone orders are only received by registered nurses. They are repeated back to the physician, documented, and any unusual orders are questioned.

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Directive Interview

A highly structured interview where the nurse controls the conversation, asking closed-ended questions to gather specific information. Used in situations where you need precise data, like emergencies.

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Non-directive Interview

An interview where the client leads the conversation, sharing freely their thoughts and feelings in response to open-ended prompts. Allows for deeper understanding and trust.

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The Opening

The initial stage of an interview where you establish rapport and a sense of understanding with the client. It sets the tone for the entire interaction.

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The Body

The heart of the interview, where the client provides information through verbal responses to your questions. It's the core of the data-gathering process.

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The Closing

The ending of the interview, where you conclude the conversation and summarize key points. It provides closure and reassurance.

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Data Organization

The process of organizing and grouping related information from an interview, often using a written or electronic format. Makes the data easier to understand and analyze.

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Validating Data

Double-checking and verifying the accuracy of collected information. Ensures the information used for care planning is reliable.

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Documenting Data

Thorough and precise documentation of all information gathered about a client's health status. This serves as a crucial foundation for the entire nursing process.

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Nursing Diagnosis

A statement of the client's potential or actual alteration of health status. It is a statement that concisely captures the client's health problem based on analysis of the information gathered during the nursing assessment.

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3-part Nursing Diagnosis (PES)

The most common and comprehensive format. It includes the Problem, Etiology, and Signs and Symptoms that define the health problem. It tells us what is going on, why it's happening, and how it shows up.

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Collaborative Problem

Identifies a client's health problem with the potential for complications. It reflects a condition that requires ongoing assessment by the nurse, working in collaboration with other healthcare professionals.

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Actual Nursing Diagnosis

A problem that is actually happening at the time of assessment. It's supported by signs and symptoms observed in the client.

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Etiology in Nursing Diagnosis

The 'why' behind the problem. It's the contributing factors or causes that contribute to the client's health problem. It explains the link between the problem and other factors.

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Signs and Symptoms in Nursing Diagnosis

The specific evidence or clinical manifestations that support the nursing diagnosis. They are the observable cues or behaviors that confirm the presence of the problem.

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Problem in Nursing Diagnosis

The part of the nursing diagnosis that describes the client's response to a health problem. It describes the actual or potential issue.

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One-part Nursing Diagnosis

A simplified statement that only includes the NANDA label, describing the client's problem or health issue. It provides a focused overview of the client's condition.

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Study Notes

Definitions of Nursing

  • Nursing is the protection, promotion, and optimization of health and abilities, prevention of illness and injury, alleviation of suffering through the diagnosis and treatment of human responses, and advocacy in the care of individuals, families, communities and populations.
  • Florence Nightingale: The act of utilizing the patient's environment to assist in recovery.
  • Virginia Henderson: The unique function of the nurse is to assist the individual, sick or healthy in performing tasks unaided, and to facilitate independence as quickly as possible.

Nursing Theories and Frameworks

  • Florence Nightingale: Environmental theory, five key factors are pure air, pure water, efficient drainage, cleanliness, and light. Deficiencies in these produce illness or lack of health.
  • Virginia Henderson: Nature of nursing conceptualizes assisting individuals to gain independence in meeting the 14 fundamental needs.
  • Faye Glenn Abdellah: Patient-centered approaches to nursing identify 21 nursing problems focusing on serving individuals and families.
  • Dorothy E. Johnson: Behavioral system model (7 subsystems)
  • Imogene King: Goal attainment theory - interaction process between patient and nurse focused on goal attainment
  • Madeleine Leininger: Transcultural nursing model (cultural care diversity and universality theory)
  • Myra Estrin Levine: Four conservation principles of energy, structural integrity, personal integrity and social integrity
  • Betty Neuman: Health care system model, focusing on interaction of intrapersonal, interpersonal, and extra personal stressors. Nursing interventions focus on maintaining system stability.

Scope of Nursing Practice

  • Promoting Health and Wellness: activities and behaviors that enhance quality of life
  • Restoring Health: providing direct care and performing diagnostic procedures to help ill clients recover & reach optimal functional level.
  • Caring for Dying: helping those towards the end of life live as comfortably as possible.
  • Standard of Nursing Practice: Assessment, Diagnosis, Outcome Identification, Planning, Implementation, Evaluation.
  • Quality of Practice, Education, Professional Practice Evaluation, Collegiality, Collaboration, Ethics, Research Utilization, Leadership.

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